Data & Triage Analyst - Python, Excel & ServiceNow
- Montreal, QC, Canada
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
The ideal candidate has strong Excel and data reconciliation skills, with experience in Python, ServiceNow, and IT asset management.
What You Bring
- Advanced Excel and data analysis skills
- Experience working with and reconciling large datasets
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to manage operational processes accurately and independently
- Experience explaining technical processes and delivering stakeholder training
- Support end-to-end hardware and software EOL certification and triage
- Guide asset owners through certification requirements and processes
- Run, maintain, and enhance Python scripts for Excel certification templates
- Validate EOL data, reconcile datasets, and troubleshoot data quality issues
- Work with ServiceNow, CMDB, and asset ownership teams to resolve mapping and certification issues
- Investigate incorrect EOL dates and hardware/software ownership records
- Prepare management reports, presentations, and process documentation
- Identify opportunities to improve data validation and operational efficiency through Python automation and AI
- Hands-on Python scripting and troubleshooting experience
- Experience with ServiceNow and CMDB
- Knowledge of IT Asset Management, Technology Asset Management, or EOL lifecycle management
- Experience with certification, attestation, risk, or governance processes
- Power BI reporting experience
- Exposure to AI-driven automation for data-intensive processes
More about this job
Responsibilities
Support hardware and software end-of-life certification and triage, including guiding asset owners, validating data, reconciling datasets, and resolving ServiceNow, CMDB, and asset ownership issues. Maintain and improve Python scripts and automation, investigate data discrepancies, and prepare management reports, presentations, and process documentation.
Requirements
The role calls for advanced Excel and data analysis skills, experience reconciling large datasets, and strong analytical, troubleshooting, and problem-solving abilities. Candidates should communicate effectively with stakeholders, manage operational processes independently, and be able to explain technical processes and deliver training; Python, ServiceNow, CMDB, IT asset management, and Power BI experience are advantageous.
Skills
- Advanced Excel
- Data Analysis
- Data Reconciliation
- Python
- ServiceNow
- CMDB
- IT Asset Management
- Data Validation
- Troubleshooting
- Problem-Solving
- Stakeholder Management
- Process Automation
- Power BI
- Technical Training
Visa sponsorship
Not detected in the job text
Categories
- Data & Analytics
- Technology
- Software
- Administrative
Keywords
- Hardware End-of-Life Certification
- Software End-of-Life Certification
- Triage
- Advanced Excel
- Data Analysis
- Large Datasets
- Data Reconciliation
- Python
- Python Scripting
- ServiceNow
- CMDB
- IT Asset Management
- Technology Asset Management
- Asset Ownership
- Data Validation
- Data Quality
- Certification Templates
- Operational Processes
- Process Automation
- AI-Driven Automation
- Power BI
- Governance
- Attestation
- Risk
- Stakeholder Management
- Management Reporting
- Process Documentation