Mainframe Application Support Engineer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are seeking an experienced Mainframe Application Support Engineer to provide L2/L3 production support for critical business applications.
Key Responsibilities
Key Responsibilities
- Provide production support and resolve incidents within SLA.
- Troubleshoot and resolve issues across COBOL, JCL, DB2, VSAM, CICS, and z/OS.
- Perform root cause analysis (RCA) and implement preventive actions.
- Support application maintenance, releases, deployments, and production changes.
- Coordinate with development, infrastructure, business, and operations teams.
- Ensure application availability, stability, and performance.
- Identify opportunities for continuous service improvement.
More about this job
Responsibilities
Provide L2/L3 production support for critical business applications to ensure stability and performance. Perform root cause analysis and coordinate with cross-functional teams for application maintenance and deployments.
Requirements
Requires experience in mainframe technologies including COBOL, JCL, DB2, VSAM, and CICS. Candidates should be proficient in incident management and troubleshooting within a z/OS environment.
Skills
- IBM z/OS
- COBOL
- JCL
- DB2
- VSAM
- CICS
- Production Support
- Incident Management
- RCA
- Troubleshooting
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
- Consulting
- Customer Service & Support
Keywords
- Mainframe
- Application Support
- L2 Support
- L3 Support
- COBOL
- JCL
- DB2
- VSAM
- CICS
- z/OS
- Production Support
- Incident Management
- Root Cause Analysis
- SLA
- Application Maintenance
- IT Services
- IT Consulting