Jobs in Canada

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Added 9 hours ago
J
Application Programmer
Jobgether
Canada
- Contract
…such as conversational AI, automated contact center solutions, IVR, and document processing. You will collaborate with business analysts, QA specialists, functional teams, and technical…
Added 20 hours ago
G
Principal AI Solutions Architect, Customer Success
Genesys
AB · Toronto, ON · ON · Quebec, QC
- Full-time
…Services designs and delivers highly customized self-service, IVR, routing, and AI-powered virtual agent solutions that help enterprises create more effective customer experiences. As a…
Added 1 day ago
M
Senior Programmable Voice Engineer (CX Platform)
Miratech
Canada
- Full-time
Experience building routing engines, IVR platforms, voice bots, or omnichannel engagement services.
Added 2 days ago
AI
IVR Application Developer – Cisco CVP/ Amazon Connect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
IVR Application Developer – Cisco CVP / Amazon Connect
Added 2 days ago
AI
Amazon Connect Engineer – Contact Center, AWS, IVR & Java
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Strong expertise in Contact Flows, Routing Profiles, Queues, IVR, and Call Routing Design.
Added 2 days ago
AI
Technical Lead – IVR & Contact Center Applications
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Lead the design, development, implementation, and support of IVR and Contact Center applications.
Added 2 days ago
SL
Director, Digital Servicing
Sun Life Québec
Montreal, QC
- Full-time
…drivers and strategically reduce contacts by shifting users to IVR and digital…
Added 2 days ago
SL
Director, Digital Servicing
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
…drivers and strategically reduce contacts by shifting users to IVR and digital…
Added 2 days ago
JG
.Net Developer
J&M Group
Montreal, QC
- Contract
Automated IVR call handling for customer and vendor interactions by prototyping a Kafka-based event pipeline (POC) to queue and route call events asynchronously, streamlining resolution of…
Added 2 days ago
US
Locals Only - .NET Developer - F2F Interview Required
United Software Group Inc
Montreal, QC
- Contract
Automated IVR call handling for customer and vendor interactions by prototyping a Kafka-based event pipeline (POC) to queue and route call events asynchronously, streamlining resolution of…
Added 3 days ago
J
Senior Solution Consultant
Jobgether
Canada
- Full-time
Strong knowledge of IVR and call-flow development.
Added 3 days ago
C
Product Manager
Co-operators
Guelph, ON · Toronto, ON
- Full-time
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Added 3 days ago
B
AI Implementation Specialist, Calls
Buyerlink
Victoria, BC
- Full-time
…own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we…
Added 3 days ago
C
Product Manager
Co-operators
Guelph, ON
- Full-time
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Added 3 days ago
C
Product Manager
Co-operators
Toronto, ON
- Full-time
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Added 3 days ago
B
AI Implementation Specialist, Calls
Buyerlink
Victoria, BC
- Full-time
…own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we…
Added 6 days ago
NS
Administrative Assistant to Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Added 6 days ago
B
Senior IVR Developer (Amazon Connect)
Bevertec
Toronto, ON
- Contract
Job Title: Senior IVR Developer (Amazon Connect)
Added 6 days ago
BC
Amazon Connect Developer
BrainRidge Consulting
Toronto, ON
- Full-time
We are seeking an experienced, hands-on Amazon Connect Developer to design, configure, and scale our cloud-native Contact Center as a Service (CCaaS) platform. In this role, you will be…
Added 6 days ago
Administrative Assistant to Manager - Primary Health Care
Nova Scotia Health and IWK Health
Sydney, NS
Added 7 days ago
G
Ingénieur(e) Senior en Développement Logiciel / Sr. Software Developer
GoTo
Montreal, QC
- Full-time
Participer à l’expansion de notre plateforme SVI (IVR) afin d’offrir aux clients de GoTo Connect un routage d’appels plus intelligent et plus flexible, avec une logique conditionnelle…
Added 7 days ago
B
Cyara Developer / Senior Tester (Cyara Automation)
Bevertec
Toronto, ON
- Contract
Job Role: Cyara Developer / Senior Tester (Cyara Automation)
Added 8 days ago
G
Amazon Connect Developer / Designer
Genpact
Toronto, ON
- Full-time
We are looking for an experienced, hands-on Amazon Connect Developer to join the client Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect…
Added 8 days ago
K
Amazon Connect Developer/Designer
Keasis
Toronto, ON
- Contract
We are looking for an experienced, hands-on Amazon Connect Developer to join the BMO Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect…
Added 9 days ago
AI
IVR Developer – Cisco CVP, Call Studio, Java & Amazon Connect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
4+ years of experience in DTMF IVR application development in CVP (Contact Center).

J&M Group

.Net Developer

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

Built a .NET Core web job with Entity Framework Core to automatically pull and process documents, invoices, and service records from Azure Storage and deliver them to end clients.
Automated IVR call handling for customer and vendor interactions by prototyping a Kafka-based event pipeline (POC) to queue and route call events asynchronously, streamlining resolution of customer-raised cases and reducing manual follow-up
Designed a centralized notification microservice using hashing-based logic to manage SMS, email, and logging across the platform; evaluated Kafka topics/partitions as a POC to decouple producers (IVR, workflow services) from consumers (SMS, email, logging), improving scalability and fault tolerance.
Built full-stack monitoring tools using React and .NET Web API to track workflow jobs and monitor IVR call activity in real time.
Set up performance monitoring, capacity planning, and health checks across infrastructure, integrating Prometheus and Grafana dashboards with the notification system for proactive alerting.
Delivered fast, reliable technical support during production outages, troubleshooting complex issues under pressure while keeping service disruption to a minimum.
Led root cause analysis and post-incident reviews, translating findings into preventive fixes that improved platform stability and cut recurring issues.
Guided cross-functional teams through Agile delivery cycles, aligning technical execution with business priorities to keep projects on.
Spearheaded company-wide adoption of AI development tools (Claude, Devin, GitHub Copilot), reducing average sprint cycles by 20%
Championed integration of these tools across the development process, fostering an AI-driven engineering culture that boosted code delivery speed by 30%

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More about this job

Responsibilities

Build and maintain .NET services, document-processing workflows, Kafka-based event pipelines, notification microservices, and React monitoring tools. Monitor platform health, support production incidents, lead root cause reviews, guide Agile delivery, and promote AI development tools.

Requirements

The role calls for mid-to-senior-level experience developing .NET applications and working with cloud storage, event-driven systems, APIs, and monitoring tools. It also involves production troubleshooting, incident analysis, Agile collaboration, and familiarity with AI-assisted development tools.

Skills

.NET Core
Entity Framework Core
Azure Storage
Kafka
Microservices
React
.NET Web API
Prometheus
Grafana
Performance Monitoring
Capacity Planning
Incident Management
Root Cause Analysis
Agile
AI Development Tools

Visa sponsorship

Not detected in the job text

Keywords

.NET Core
Entity Framework Core
Azure Storage
Kafka
Event Pipeline
IVR
Microservices
SMS
Email Notifications
React
.NET Web API
Prometheus
Grafana
Performance Monitoring
Capacity Planning
Health Checks
Production Support
Root Cause Analysis
Agile
Claude
Devin
GitHub Copilot
AI Development Tools
Workflow Monitoring
Fault Tolerance

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