Closed listing
OnBase Support Engineer
- Toronto, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 6 8 years experience with OnBase / ECM and Microsoft SQL Server 2019.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
- 6 8 years experience with OnBase / ECM and Microsoft SQL Server 2019.
- Strong L3 Incident & Problem Management, RCA, troubleshooting and permanent fixes.
- Expertise in OnBase architecture, configuration, workflow optimization, performance tuning, upgrades & migration.
- Strong API/middleware integration, document workflows and automation.
- Lead production releases, change governance, deployments and stabilization.
- Guide L1/L2 teams, improve MTTR, SLA adherence and system resilience
More about this job
Responsibilities
The role focuses on providing L3 support, troubleshooting, and permanent fixes for OnBase and ECM systems. It involves leading production releases, managing change governance, and guiding L1/L2 teams to improve system resilience and MTTR.
Requirements
Candidates need 6 to 8 years of experience with OnBase, ECM, and Microsoft SQL Server 2019. Expertise in OnBase architecture, configuration, API integrations, and performance tuning is required.
Skills
- OnBase
- ECM
- Microsoft SQL Server 2019
- Incident Management
- Problem Management
- Root Cause Analysis
- OnBase Architecture
- Workflow Optimization
- Performance Tuning
- API Integration
- Middleware Integration
- Document Workflows
- Automation
- Change Governance
- Deployment
- SLA Adherence
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
- Engineering
- Customer Service & Support
Keywords
- OnBase
- ECM
- Microsoft SQL Server 2019
- L3 Support
- Incident Management
- Problem Management
- RCA
- Architecture
- Configuration
- Workflow Optimization
- Performance Tuning
- Migration
- API
- Middleware
- Automation
- Production Releases
- Change Governance
- MTTR
- SLA
- IT Services
- IT Consulting