Production Support Engineer
- Toronto, ON, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
We are hiring for a Production Support Engineer. This role focuses on production support, incident response, monitoring, automation, and infrastructure management in a cloud and containerized environment.
The ideal candidate will have 10+ years of production support experience with strong OCP, Kubernetes, monitoring, scripting, and database skills.
What You Bring
The ideal candidate will have 10+ years of production support experience with strong OCP, Kubernetes, monitoring, scripting, and database skills.
What You Bring
- 10+ years of experience in production support and handling production incidents
- Strong hands-on experience with OCP and command-line operations
- Experience with Dynatrace monitoring tools
- Strong knowledge of Windows and Linux operating systems
- Scripting experience with Shell Scripting, Python, and PowerShell
- Experience with SQL database management and MongoDB
- Experience with Kubernetes and container services
- Experience with disaster recovery planning and execution
- Implement and maintain monitoring systems to proactively identify potential issues
- Respond to production incidents and outages, diagnose problems, and restore services
- Automate repetitive tasks and processes to improve operational efficiency
- Manage and maintain servers, networks, cloud resources, and underlying infrastructure
- Plan for future system capacity and anticipated workloads
- Develop and maintain processes for software deployments and releases
- Collaborate with development, operations, and other teams to maintain system reliability and availability
- Maintain clear documentation of systems, processes, and procedures
- Identify and implement improvements to enhance system reliability and performance
More about this job
Responsibilities
Monitor systems, respond to production incidents, restore services, and automate operational tasks. Manage infrastructure and capacity, support software deployments, document procedures, and improve system reliability and performance.
Requirements
Requires 10+ years of production support and incident-handling experience, with hands-on OCP and command-line operations experience. Candidates should have experience with Dynatrace, Windows and Linux, Shell, Python and PowerShell scripting, SQL databases, MongoDB, Kubernetes, container services, and disaster recovery.
Skills
- Production Support
- Incident Response
- OCP
- Kubernetes
- Dynatrace
- Windows
- Linux
- Shell Scripting
- Python
- PowerShell
- SQL Database Management
- MongoDB
- Monitoring
- Automation
- Disaster Recovery
- Infrastructure Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Software
Keywords
- Production Support
- Production Incidents
- Incident Response
- OCP
- Command-Line Operations
- Dynatrace
- Monitoring Systems
- Windows
- Linux
- Shell Scripting
- Python
- PowerShell
- SQL
- MongoDB
- Kubernetes
- Container Services
- Disaster Recovery
- Automation
- Cloud Resources
- Infrastructure Management
- Capacity Planning
- Software Deployments
- Release Management
- System Reliability
- System Availability
- Performance Improvement