Salesforce Functional Lead
- Toronto, ON, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
We are hiring for a Salesforce Functional Lead. This role focuses on Salesforce Financial Services Cloud solutions, business requirements, and functional delivery within an enterprise banking environment. The ideal candidate will have strong Salesforce functional leadership experience, financial industry knowledge, and the ability to work with business and technical teams.
What You Bring
What You Bring
- 5+ years of experience as a Salesforce Functional Lead
- 3+ years of experience in the financial industry
- Relevant college, university, or post-graduate degree in Engineering or related education
- Proven experience delivering Salesforce solutions at scale in regulated enterprise environments
- Deep understanding of banking workflows, customer and product lifecycle, and financial compliance
- Strong experience with Salesforce Financial Services Cloud (Sales and/or Service)
- Experience integrating Salesforce with core banking systems and data lakes
- Experience with Agile delivery, Jira, Confluence, and DevOps pipelines
- Ability to engage effectively with cross-functional teams, executives, senior leaders, and technical teams
- Collaborate with business stakeholders to understand processes, user journeys, and refine requirements
- Lead discovery sessions, workshops, and walkthroughs to define functional requirements in Epics
- Identify opportunities for process optimization and automation using Salesforce capabilities
- Design strategic Salesforce solutions aligned with business goals, enterprise architecture, compliance, and data governance
- Configure proof of concepts in Salesforce demo environments
- Present custom solution designs to Architectural Design Review Boards
- Assess dependencies across legacy systems and data warehouses
- Guide functional designers in converting requirements into actionable user stories
- Collaborate with Product Owners and technical leads to manage and prioritize backlogs
- Define KPIs, success metrics, and acceptance criteria
- Support change management and training content to improve solution adoption
More about this job
Responsibilities
Collaborate with business stakeholders to define functional requirements and design strategic Salesforce solutions aligned with enterprise architecture. Lead discovery sessions, manage backlogs, and guide functional designers to ensure successful delivery of Salesforce Financial Services Cloud solutions.
Requirements
Requires 5+ years of experience as a Salesforce Functional Lead and 3+ years in the financial industry. Candidates must hold a relevant degree in Engineering or a related field and possess deep knowledge of banking workflows and compliance.
Skills
- Salesforce Financial Services Cloud
- Functional Leadership
- Banking Workflows
- Financial Compliance
- Agile Delivery
- Jira
- Confluence
- DevOps Pipelines
- Requirement Gathering
- Process Optimization
- Data Governance
- Solution Design
- Stakeholder Management
- User Stories
- Change Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Finance & Accounting
- Consulting
- Management & Leadership
- Software
Keywords
- Salesforce
- Financial Services Cloud
- Banking
- Functional Lead
- Agile
- Jira
- Confluence
- DevOps
- Data Lakes
- Compliance
- Data Governance
- Process Automation
- User Journeys
- Epics
- User Stories
- KPIs
- Change Management
- Enterprise Architecture
- Legacy Systems
- Solution Design