Senior Appian Developer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- Ensure production stability through root cause analysis, troubleshooting, and permanent fixes.
- Lead L2/L3 incident resolution and restore services within SLAs.
- Monitor applications, identify anomalies, and prevent recurring incidents.
- Drive problem management, automation, performance tuning, and system resilience.
- Support change management, releases, and low-risk deployments.
- Collaborate with cross-functional teams to maintain service continuity.
- Maintain runbooks, mentor team members, and ensure security and governance compliance.
More about this job
Responsibilities
Ensure production stability by resolving L2/L3 incidents, restoring services within SLAs, monitoring applications, and implementing permanent fixes to prevent recurring issues. Drive problem management, automation, performance tuning, and resilience while supporting changes and releases, collaborating across teams, maintaining runbooks, mentoring colleagues, and upholding security and governance requirements.
Requirements
The role is identified as mid-senior level and involves senior-level production support and incident management responsibilities. No specific years of experience, education, or technical qualifications are stated.
Skills
- Root Cause Analysis
- Troubleshooting
- Incident Resolution
- Problem Management
- Application Monitoring
- Automation
- Performance Tuning
- System Resilience
- Change Management
- Release Management
- Deployment Support
- Service Continuity
- Runbook Maintenance
- Team Mentoring
- Security Compliance
- Governance Compliance
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Management & Leadership
Keywords
- Appian
- Production Stability
- Root Cause Analysis
- Troubleshooting
- L2/L3 Incident Resolution
- Service-Level Agreements
- Application Monitoring
- Anomaly Detection
- Problem Management
- Automation
- Performance Tuning
- System Resilience
- Change Management
- Release Management
- Low-Risk Deployments
- Service Continuity
- Runbooks
- Security Compliance
- Governance Compliance
- IT Services
- IT Consulting