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Senior Business Analyst

  • Toronto, ON, Canada

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description

We are seeking an experienced Business Analyst with expertise in Business Process Management (BPM) and the Appian low-code platform to support digital transformation initiatives. The successful candidate will collaborate with business stakeholders and technical teams to help deliver process automation, solution design, and scalable Appian-based applications. Key Responsibilities Business Analysis & Stakeholder Engagement

  • Collaborate with stakeholders to gather, analyze, and document functional and non-functional requirements.
  • Facilitate workshops, interviews, and process reviews to understand current and future business processes.
  • Translate business requirements into user stories, use cases, and acceptance criteria.
  • Support communication between business teams, product owners, and technical teams.

BPM & Process Improvement

  • Identify opportunities for process optimization and automation.
  • Create process maps, workflow diagrams, BPMN models, and decision flows.
  • Define and track process performance indicators (KPIs).
  • Utilize Appian process modeling capabilities to support workflow design.

Appian Platform Support

  • Work with Appian development teams on solutions involving:
    • Appian Process Modeler
    • Records
    • SAIL Interfaces
    • Reports
    • REST/SOAP Integrations
    • Decision Rules and Expression Rules
  • Participate in solution discussions, backlog refinement, and sprint planning activities.
  • Review solutions to ensure alignment with documented business requirements.
Requirements & Documentation

  • Prepare and maintain:
    • Business Requirement Documents (BRDs)
    • Functional Specification Documents (FSDs)
    • User Stories and Epics
  • Maintain requirements traceability through testing and deployment phases.
  • Ensure documentation is complete and compliant with organizational standards.
Agile Delivery

  • Work within Agile/Scrum delivery teams as a Business Analyst or Product Owner support resource.
  • Participate in:
    • Sprint Planning
    • Daily Stand-Ups
    • Backlog Refinement
    • Sprint Reviews/Demos
    • Retrospectives
  • Assist with backlog prioritization based on business objectives and delivery feasibility.
Required Skills

  • Business Analysis
  • Business Process Management (BPM)
  • Appian Platform
  • Process Modeling (BPMN)
  • BRD / FSD Documentation
  • User Stories & Acceptance Criteria
  • Agile / Scrum Methodology
  • REST & SOAP Integrations
  • Stakeholder Management
  • Process Improvement & Automation
More about this job

Responsibilities

The Senior Business Analyst will collaborate with stakeholders to gather and document requirements while identifying opportunities for process optimization and automation. They will also work with Appian development teams to support the design and implementation of scalable applications.

Requirements

The ideal candidate should have expertise in Business Process Management and the Appian low-code platform, along with strong skills in documentation and Agile methodologies. Experience in stakeholder engagement and process improvement is also essential.

Skills

  • Business Analysis
  • Business Process Management
  • Appian Platform
  • Process Modeling
  • BRD Documentation
  • FSD Documentation
  • User Stories
  • Acceptance Criteria
  • Agile Methodology
  • Scrum Methodology
  • REST Integrations
  • SOAP Integrations
  • Stakeholder Management
  • Process Improvement
  • Automation

Visa sponsorship

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Categories

  • Technology
  • Consulting
  • Data & Analytics
  • Software
  • Management & Leadership

Keywords

  • Business Analysis
  • Business Process Management
  • Appian
  • Process Modeling
  • BPMN
  • BRD
  • FSD
  • User Stories
  • Agile
  • Scrum
  • REST
  • SOAP
  • Stakeholder Management
  • Process Improvement
  • Automation
  • Digital Transformation
  • Workflow Design
  • Solution Design
  • Technical Teams
  • Process Optimization
  • KPI
  • Decision Rules
  • Expression Rules
  • Backlog Refinement
  • Sprint Planning
  • Daily Stand-Ups
  • Sprint Reviews
  • Retrospectives

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