Senior Technical Business Systems Analyst
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
8+ years of experience in Business Analysis, Systems Analysis, Application Portfolio Management, DevOps Support, or Service Management (10+ preferred).
Gather, document, and validate application-to-repository mapping requirements.
Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.
Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.
Identify and resolve missing, duplicate, inaccurate, or conflicting repository/application data.
Define and document mapping rules, business processes, governance standards, and exception handling.
Support implementation of repository security, vulnerability management, and release-gating requirements.
Facilitate workshops and collaborate with developers, security teams, DevOps teams, and application owners.
Produce high-quality documentation including requirements, process flows, traceability, UAT support, and audit-ready artifacts.
MUST Have Skillsets
Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
Expertise in requirements gathering, documentation, stakeholder management, and process analysis.
Experience with data mapping, reconciliation, data governance, and metadata management.
Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.
Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.
Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.
Strong analytical, problem-solving, communication, and documentation capabilities
Gather, document, and validate application-to-repository mapping requirements.
Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.
Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.
Identify and resolve missing, duplicate, inaccurate, or conflicting repository/application data.
Define and document mapping rules, business processes, governance standards, and exception handling.
Support implementation of repository security, vulnerability management, and release-gating requirements.
Facilitate workshops and collaborate with developers, security teams, DevOps teams, and application owners.
Produce high-quality documentation including requirements, process flows, traceability, UAT support, and audit-ready artifacts.
MUST Have Skillsets
Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
Expertise in requirements gathering, documentation, stakeholder management, and process analysis.
Experience with data mapping, reconciliation, data governance, and metadata management.
Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.
Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.
Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.
Strong analytical, problem-solving, communication, and documentation capabilities
More about this job
Responsibilities
The role involves gathering and validating application-to-repository mapping requirements and reconciling data across various systems like GitHub, Bitbucket, and ServiceNow. The analyst will define governance standards and collaborate with DevOps and security teams to support vulnerability management and release-gating.
Requirements
Candidates need 8+ years of experience in business or systems analysis, with a strong preference for 10+ years. Expertise in data mapping, repository ownership models, and ServiceNow CMDB/APM is required.
Skills
- Business Systems Analysis
- Requirements Gathering
- Data Mapping
- Data Reconciliation
- Data Governance
- GitHub
- Bitbucket
- ServiceNow APM
- CMDB
- CI/CD Pipelines
- DevSecOps
- Vulnerability Management
- Stakeholder Management
- Process Analysis
- Metadata Management
- Technical Documentation
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
- Data & Analytics
- Engineering
Keywords
- Business Systems Analyst
- Systems Analysis
- DevOps
- Service Management
- GitHub
- Bitbucket
- ServiceNow
- CMDB
- Asset Management
- Configuration Management
- CI/CD
- DevSecOps
- Vulnerability Management
- Data Governance
- Metadata Management
- UAT
- Process Flows
- Traceability
- Audit-ready Artifacts