Original job description
Required Skills
ServiceNow Development
5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
Experience developing custom applications, workflows, integrations, automation solutions, and platform enhancements.
Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices.
Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
ServiceNow Architecture, Strategy & Roadmap
5+ years of ServiceNow platform experience, including 3-5 years in solution architecture and platform governance roles.
Demonstrated experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies aligned to business objectives.
Strong knowledge of ServiceNow platform architecture, CSDM, CMDB, integrations, data models, security, and governance.
Experience leading solution design, architecture reviews, technical governance, and platform transformation initiatives.
Ability to translate business requirements into scalable, sustainable, and future-state ServiceNow solutions.
Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities.
ServiceNow System Administration
5+ years of experience administering ServiceNow in complex enterprise environments.
Experience managing platform upgrades, patching, release management, cloning, security, and instance health.
Strong knowledge of user administration, roles, groups, access controls, system configuration, and platform governance.
Experience ensuring platform availability, performance, reliability, and operational excellence.
Required Certification
ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent)
Certifications Preferred
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Technical Architect (CTA) considered a strong asset
ITIL v4 Foundation or higher certification
More about this job
Responsibilities
Design, develop, administer, and continuously improve scalable ServiceNow applications, workflows, integrations, automation, and platform enhancements. Lead architecture and governance activities, platform roadmaps and modernization, and ensure reliable operations, security, performance, and alignment with business requirements.
Requirements
Requires 5+ years of hands-on ServiceNow development and platform administration experience, including 3–5 years in solution architecture and platform governance. Candidates need strong knowledge of ServiceNow architecture, CSDM, CMDB, integrations, security, SDLC, and enterprise operations, plus a relevant ServiceNow Certified Implementation Specialist certification; CSA, CAD, CTA, and ITIL v4 certifications are preferred.
Skills
- ServiceNow Development
- JavaScript
- HTML
- CSS
- AngularJS
- REST/SOAP APIs
- Integration Hub
- Flow Designer
- Solution Architecture
- Platform Governance
- CSDM
- CMDB
- System Administration
- Agile/DevOps
- ITSM
- ITOM
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
- Management & Leadership
Keywords
- ServiceNow
- JavaScript
- HTML
- CSS
- AngularJS
- REST APIs
- SOAP APIs
- Integration Hub
- Flow Designer
- Custom Applications
- Workflows
- Automation
- Solution Architecture
- Platform Governance
- Platform Roadmaps
- CSDM
- CMDB
- ServiceNow System Administration
- SDLC
- Agile
- DevOps
- Platform Upgrades
- Release Management
- Access Controls
- Predictive Intelligence
- Virtual Agent
- ServiceNow Certified Implementation Specialist
- ServiceNow Certified System Administrator
- ServiceNow Certified Technical Architect
