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Added 4 mins ago
O
Product Launch Specialist, HealthTech SaaS
OceanMD
Toronto, ON
- Full-time
Reporting to the Senior Director of Business Operations, we are hiring a Product Launch Specialist, HealthTech SaaS to coordinate early access programs and support the successful launch of…
Added 4 mins ago
JS
Product Support Technical Specialist
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 18 mins ago
JC
Product Support Technical Specialist
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 19 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Serve as the clinic network training and data implementation specialist, leading the immediate transition of the 440+ provider network to the new Sage Link system using varied data…
Added 19 mins ago
KH
Accounts Payable Specialist
Kids Help Phone
Toronto, ON
- $50,000 to $57,000 CAD / year
- Full-time
Working closely with internal stakeholders, vendors, and the Finance & Operations team, the Specialist provides exceptional service by resolving payment inquiries, maintaining accurate…
Added 19 mins ago
I(
Senior Core Platform Engineer
IRC (Instant Risk Coverage)
Toronto, ON
- Full-time
Beyond the integration layer, you'll need a working mental model of the systems around you - front end, data, and infrastructure. Not because you'll own them, but because understanding how…
Added 19 mins ago
K
Payroll & Time Administration Specialist
Kelly
Calgary, AB
- Contract
In this position, you will support payroll operations by maintaining time and scheduling data, conducting audits, resolving payroll-related issues, and contributing to process improvements…
Added 33 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 48 mins ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
Added 48 mins ago
K
Payroll Specialist
Kelly
Calgary, AB
- Contract
We are seeking an experienced Payroll Specialist to join a dynamic payroll team in Calgary. Reporting to the Payroll Manager, you will play a key role in processing payroll for Canadian…
Added 48 mins ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
Onsite by default. Up to 2 days remote per week after the first 6 months, subject to controlled-data handling constraints and lab access. Full onsite presence during bring-up,…
Added 1 hour ago
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Specialist, Client Finance
Marketbridge
Remote, Canada
- Full-time
- Remote
…finance, project accounting, billing, or a related financial operations role; experience within a professional services, consulting, agency, or project-based environment is…
Added 1 hour ago
W
Senior Process Engineer - Uranium Processing Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
Wood currently has an exciting opportunity for a Senior Process Engineer - Uranium Processing Specialist at any of our Wood offices in BC, AB, or SK. Reporting to the Process Department…
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 1 hour ago
C
Manager, Talent
Chemtrade
Toronto, ON
- Other
…sustainability, and environmental stewardship in all aspects of our operations. Our talented and diverse workforce is at the heart of our success, as we recognize that their knowledge,…
Added 1 hour ago
QM
Spécialiste en méthodes manufacturières / Manufacturing Methods Specialist
Quantum Management Services Ltd.
Dorval, QC
- $55,000 to $62,400 CAD / year
- Full-time
Our client, a well-established manufacturing organization, is seeking a Manufacturing Methods Specialist to support operations in a dynamic environment where product variety and technical…
Added 1 hour ago
S
Pricing Specialist
Sandvik
Sudbury, ON · Lively
- Full-time
Currently, we have an opening for a Pricing Specialist. At Sandvik, the Pricing Specialist is responsible for leading Parts & Services pricing strategy, customer pricing programs, Fixed…
Added 2 hours ago
IG
Application Specialist
Insight Global
Thunder Bay, ON
- $80 to $130 CAD / hour
- Contract
Assist with data conversion and validation where required.
Added 2 hours ago
CN
Specialist, Ground Operations
Canadian North
Ottawa, ON
- Full-time
The Specialist, Ground Operations plays a critical role in ensuring the effectiveness and standardization of operational procedures across airport, cargo, and ramp functions. This position…
Added 3 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…day-to-day operation of the unit. This position also provides specialist-level advice and training to students, faculty, and teaching assistants in the use of equipment and software in…
Added 3 hours ago
Electronic Equipment Design Assurance (EEDA) Engineering Specialist
Westerkirk
Calgary, AB · Victoria, BC · Mississauga, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 3 hours ago
PD
Amazon Marketplace Specialist
Pilothouse Digital
Remote, Canada
- Full-time
- Remote
…Coordinators, CGC & Influencer Managers, we need an Amazon Growth Specialist to own the day-to-day growth and performance of Amazon accounts and work alongside an amazing…
Added 4 hours ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 4 hours ago
JI
Paid Media Specialist
Jumbo Interactive
Calgary, AB
- Full-time
For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to…
Added 5 hours ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
…and Capital Markets team at National Bank means acting as a specialist in supporting financial risk management applications and their underlying infrastructure. This job allows you to have…

J-Squared Technologies Inc.®

Business Process & System Specialist

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: J-Squared has over 30 years of experience excelling in operationally demanding performance environments.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Process & System Improvement Specialist | Operations

Job Type: Permanent Full Time

Available Locations: Ottawa | Toronto

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As the Business Process & System Improvement Specialist, you will work within Strategy & Operations to help turn business priorities into execution. This is a high-ownership generalist role at the intersection of strategy, operations, process, data, and technology.

Some assignments will be clearly defined. Others may begin with little more than "there has to be a better way to do this." You will help understand the problem, bring structure to it, and turn that thinking into a better process, clearer operating model, useful insight, automation, business-system improvement, or internal tool.

Specifically, you will be responsible for

Business Process and Continuous Improvement

Drive and support cross-functional improvement initiatives from discovery through implementation partnering with teams across the business, including Operations, Supply Chain, Engineering, Sales, and other functions.
Interview users, observe workflows, map current-state processes, identify root causes and control gaps, and define clear requirements.
Design practical future-state processes with clear roles, handoffs, decision points, controls, and success measures.
Use feedback and operating results to refine processes and systems after launch.

Business Systems and ERP

Support ERP, CRM, and other business-system work through process design, data preparation and validation, workflow configuration support, reporting, testing, and documentation.
Translate business needs into functional requirements, user stories or acceptance criteria, test scenarios, and clearly documented decisions.
Investigate process, system, and data issues; isolate likely root causes; document findings; and coordinate practical fixes with business and technical stakeholders.
Help plan and execute user acceptance testing, rollout, training, and post-launch follow-through.

Data, Automation, and Internal Tools

Use SQL, spreadsheets, and reporting tools to explore, reconcile, validate, and communicate data so teams can make better decisions.
Identify opportunities to simplify or automate work using scripting, APIs, integrations, workflow tools, and AI-assisted development.
Help build and improve dashboards, operational reports, databases, workflows, and lightweight internal applications.
Understand how information moves between people and systems, identify failure points, and introduce appropriate validation and controls.

Project Delivery and Ownership

Support strategic projects through research, analysis, project structure, requirements gathering, testing, rollout, and follow-through.
Keep actions, decisions, risks, dependencies, and stakeholder communications organized and moving forward.
As you build context, take ownership of smaller projects end to end and proactively identify opportunities where Strategy & Operations can make an impact.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, defence & military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

0-2 years of experience in business process improvement, business analysis, systems implementation, supply chain & operations, data analysis, automation, consulting or a related field is preferred.
A bachelor’s degree, Masters, or other post-secondary education in Computer Science, Industrial Engineering, Business Technology, Information Systems, Analytics, Supply Chain, or a related field, or equivalent practical experience.
Experience analyzing and mapping business processes, gathering requirements, identifying root causes and process gaps, and documenting current-state and future-state workflows.
Experience supporting the implementation or improvement of ERP, CRM, workflow, or other business systems, including activities such as data preparation and validation, workflow configuration, reporting, testing, user acceptance testing, and documentation.
Working knowledge of SQL and relational databases.
Experience using Python, JavaScript, or another scripting language to transform data, automate workflows, connect systems, or build lightweight tools or applications.
Familiarity with Git or other version-control tools, development/test/production environments, software release practices, or CI/CD concepts would be an asset.

Additionally, we are looking for someone who is:

Good judgment, integrity, humility, and follow-through matter. We want someone who cares about the work, the people around them, and leaving things better than they found them.
Organized, detail-oriented, and skilled at managing multiple competing priorities. You care about getting to the right outcome more than whose idea it was, and you’re willing to do both the thinking and the detailed work required to finish something properly.
Analytical, naturally curious, and an excellent communicator. You question the status quo, look for root causes, apply structured thinking, and communicate complex ideas clearly while working across functions to solve problems and improve processes.
A builder by instinct. You like taking things from 0 → 1, whether that’s a process, automation, dashboard, workflow, application, database, or simply a better way of getting something done.

Don’t Check Every Box?

Apply anyway. Strong candidates can develop relevant skills through many different paths. If this work excites you and you meet most, but not all, of the qualifications, we still encourage you to apply. We care about character, curiosity, learning ability, and evidence that you can turn problems into practical solutions.

Take The Next Step

Please submit a cover letter and CV to our LinkedIn post. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

Apply About employer

More about this job

Responsibilities

Improve cross-functional business processes by analyzing workflows, identifying root causes and control gaps, and implementing practical future-state processes. Support business systems, data analysis, automation, internal tools, testing, rollout, and strategic project delivery.

Requirements

The role prefers 0–2 years of relevant experience and post-secondary education in a related technical, business, analytics, or operations field, or equivalent practical experience. Candidates should have experience with process analysis and systems improvement, working knowledge of SQL and relational databases, and scripting experience; familiarity with version control and software release practices is an asset.

Skills

Business Process Improvement
Business Analysis
Process Mapping
Requirements Gathering
Root Cause Analysis
ERP and CRM Systems
SQL
Relational Databases
Python
JavaScript
Data Analysis
Workflow Automation
User Acceptance Testing
Reporting and Dashboards
Project Delivery
Cross-Functional Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Process Improvement
Continuous Improvement
Business Analysis
Process Mapping
Current-State Workflows
Future-State Workflows
Root Cause Analysis
ERP
CRM
SQL
Relational Databases
Python
JavaScript
Data Preparation
Data Validation
Workflow Configuration
Automation
APIs
Integrations
AI-Assisted Development
Dashboards
Operational Reporting
Internal Applications
User Acceptance Testing
Git
CI/CD
Supply Chain
Operations
Requirements Gathering
Project Delivery

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