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Added 15 mins ago
CC
Business Developer
Canada Controls
Mississauga, ON
- $90,000 to $150,000 USD / year
- Full-time
Developing relationships with individual purchasers, engineers, and large end user clients.
Added 30 mins ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- Full-time
Identify new or under-utilized system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows
Added 46 mins ago
B
Validation Analyst
Billennium
Canada
- Full-time
-Understanding of software development lifecycle models and experience with business/end-user applications.
Added 46 mins ago
B
Frontend Developer-React/Nextjs
BeachHead
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Frontend Developer-React/Nextjs to join an established Agile engineering team building and enhancing a modern digital…
Added 46 mins ago
GS
Observability Engineer
Gala Solutions
Montreal, QC
- Contract
Experience integrating end-user applications with monitoring and APM tools.
Added 1 hour ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- $84,000 to $105,000 CAD / year
- Full-time
Identify new or under-utilized system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows
Added 1 hour ago
Manager, Web Development and Digital Experience (1-Year - Maternity Leave Contract)
Blue Ant Media Inc.
Toronto, ON
…delivering seamless, UX-first experiences for a wide range of end users, from buyers and partners to audiences and…
Added 2 hours ago
TR
Dynamics CRM Developer
Tenth Revolution Group
Ottawa, ON
- Full-time
Create technical documentation, training materials, and end-user support resources.
Added 2 hours ago
AI
QA Functional Tester- AEM, CMS
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Kitchener, ON
- Full-time
Perform functional, integration, end-to-end (E2E), regression, and User Acceptance Testing (UAT) for AEM CMS applications.
Added 4 hours ago
B
Cloud Platform Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
Own products and projects end-to-end, functioning as both an engineer and a project manager, with a focus on user empathy, project specification, and end-to-end execution.
Added 6 hours ago
JT
Business Process & System Specialist
J-Squared Technologies Inc.®
ON · Ontario, Canada
- Full-time
…a better process, clearer operating model, useful insight, automation, business-system improvement, or internal…
Added 7 hours ago
RB
Senior Software Developer, Workday Integrations & Extend
Royal Bank of Canada
Toronto, ON
- Full-time
As a Senior Software Developer, Workday Integrations & Extend, you will lead the technical design, development, and implementation of Workday solutions to meet complex HCM program…
Added 7 hours ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Review business requirements, user stories, solution designs, and acceptance criteria to identify testing requirements.
Added 8 hours ago
CC
Teamcenter PLM Consultant
Cuatro Consulting Inc.
Mississauga, ON
- Full-time
…modernize operations for sustainable growth. The company delivers end-to-end solutions across data migration, analytics, cybersecurity, cloud modernization, test automation, DevOps, CRM,…
Added 8 hours ago
RD
Technical Project Manager - AI
Randstad Digital
Montreal, QC · Greater Montreal Metropolitan Area
- $70 to $90 CAD / hour
- Contract
Data & Analytics Program Delivery: Steer end-to-end implementation of enterprise data platforms, semantic architecture, operational reporting, and data governance controls (including…
Added 9 hours ago
IN
Microsoft Dynamics ERP Developer
IKO North America
Mississauga, ON
- Full-time
As a member of the IKO ERP Development team, the Microsoft Dynamics ERP Developer will be responsible for designing, developing, enhancing, and supporting enterprise Microsoft Dynamics ERP…
Added 9 hours ago
PN
Salesforce Developer
Panasonic North America
Mississauga, ON
- $50 to $58 CAD / hour
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Salesforce Developer.
Added 9 hours ago
PN
Salesforce Developer
Panasonic North America
Mississauga, ON
- $50 to $58 CAD / hour
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Salesforce Developer.
Added 10 hours ago
B
Cloud Platform Engineer
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
Own products and projects end-to-end, functioning as both an engineer and a project manager, with a focus on user empathy, project specification, and end-to-end execution.
Added 10 hours ago
M
RQ11819 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Ability to provide user and system documentation as required
Added 11 hours ago
Sr. Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
Develop and validate optimization strategies for coverage, capacity, mobility, reliability, spectral efficiency, VoLTE/VoNR performance, and overall end-user experience.
Added 11 hours ago
CC
Technical Support Analyst
Colas Canada Inc.
St. Albert, AB
- Full-time
Manage the lifecycle of end-user technology assets, including onboarding, device deployments, software installations, hardware replacements, inventory audits, access management, and CMDB…
Added 12 hours ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
Email Campaign Execution – Support the end-to-end delivery of marketing, advisor, and transactional email campaigns across OFT, Distributed Marketing, and Salesforce Marketing Cloud…
Added 13 hours ago
E
AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
…services (primarily Google Cloud Platform - Vertex AI), managing user-facing web interfaces (LibreChat or Gemini Enterprise Agent Platform), implementing agentic workflow architectures…
Added 13 hours ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
VECTOR partnership - primary user of VECTOR for customer drafts, technical responses, ODD generation, comparison briefs, and quote drafting. Reviews, validates, modifies, and sends VECTOR…

J-Squared Technologies Inc.®

Business Process & System Specialist

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: J-Squared has over 30 years of experience excelling in operationally demanding performance environments.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Process & System Improvement Specialist | Operations

Job Type: Permanent Full Time

Available Locations: Ottawa | Toronto

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As the Business Process & System Improvement Specialist, you will work within Strategy & Operations to help turn business priorities into execution. This is a high-ownership generalist role at the intersection of strategy, operations, process, data, and technology.

Some assignments will be clearly defined. Others may begin with little more than "there has to be a better way to do this." You will help understand the problem, bring structure to it, and turn that thinking into a better process, clearer operating model, useful insight, automation, business-system improvement, or internal tool.

Specifically, you will be responsible for

Business Process and Continuous Improvement

Drive and support cross-functional improvement initiatives from discovery through implementation partnering with teams across the business, including Operations, Supply Chain, Engineering, Sales, and other functions.
Interview users, observe workflows, map current-state processes, identify root causes and control gaps, and define clear requirements.
Design practical future-state processes with clear roles, handoffs, decision points, controls, and success measures.
Use feedback and operating results to refine processes and systems after launch.

Business Systems and ERP

Support ERP, CRM, and other business-system work through process design, data preparation and validation, workflow configuration support, reporting, testing, and documentation.
Translate business needs into functional requirements, user stories or acceptance criteria, test scenarios, and clearly documented decisions.
Investigate process, system, and data issues; isolate likely root causes; document findings; and coordinate practical fixes with business and technical stakeholders.
Help plan and execute user acceptance testing, rollout, training, and post-launch follow-through.

Data, Automation, and Internal Tools

Use SQL, spreadsheets, and reporting tools to explore, reconcile, validate, and communicate data so teams can make better decisions.
Identify opportunities to simplify or automate work using scripting, APIs, integrations, workflow tools, and AI-assisted development.
Help build and improve dashboards, operational reports, databases, workflows, and lightweight internal applications.
Understand how information moves between people and systems, identify failure points, and introduce appropriate validation and controls.

Project Delivery and Ownership

Support strategic projects through research, analysis, project structure, requirements gathering, testing, rollout, and follow-through.
Keep actions, decisions, risks, dependencies, and stakeholder communications organized and moving forward.
As you build context, take ownership of smaller projects end to end and proactively identify opportunities where Strategy & Operations can make an impact.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, defence & military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

0-2 years of experience in business process improvement, business analysis, systems implementation, supply chain & operations, data analysis, automation, consulting or a related field is preferred.
A bachelor’s degree, Masters, or other post-secondary education in Computer Science, Industrial Engineering, Business Technology, Information Systems, Analytics, Supply Chain, or a related field, or equivalent practical experience.
Experience analyzing and mapping business processes, gathering requirements, identifying root causes and process gaps, and documenting current-state and future-state workflows.
Experience supporting the implementation or improvement of ERP, CRM, workflow, or other business systems, including activities such as data preparation and validation, workflow configuration, reporting, testing, user acceptance testing, and documentation.
Working knowledge of SQL and relational databases.
Experience using Python, JavaScript, or another scripting language to transform data, automate workflows, connect systems, or build lightweight tools or applications.
Familiarity with Git or other version-control tools, development/test/production environments, software release practices, or CI/CD concepts would be an asset.

Additionally, we are looking for someone who is:

Good judgment, integrity, humility, and follow-through matter. We want someone who cares about the work, the people around them, and leaving things better than they found them.
Organized, detail-oriented, and skilled at managing multiple competing priorities. You care about getting to the right outcome more than whose idea it was, and you’re willing to do both the thinking and the detailed work required to finish something properly.
Analytical, naturally curious, and an excellent communicator. You question the status quo, look for root causes, apply structured thinking, and communicate complex ideas clearly while working across functions to solve problems and improve processes.
A builder by instinct. You like taking things from 0 → 1, whether that’s a process, automation, dashboard, workflow, application, database, or simply a better way of getting something done.

Don’t Check Every Box?

Apply anyway. Strong candidates can develop relevant skills through many different paths. If this work excites you and you meet most, but not all, of the qualifications, we still encourage you to apply. We care about character, curiosity, learning ability, and evidence that you can turn problems into practical solutions.

Take The Next Step

Please submit a cover letter and CV to our LinkedIn post. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

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More about this job

Responsibilities

Improve cross-functional business processes by analyzing workflows, identifying root causes and control gaps, and implementing practical future-state processes. Support business systems, data analysis, automation, internal tools, testing, rollout, and strategic project delivery.

Requirements

The role prefers 0–2 years of relevant experience and post-secondary education in a related technical, business, analytics, or operations field, or equivalent practical experience. Candidates should have experience with process analysis and systems improvement, working knowledge of SQL and relational databases, and scripting experience; familiarity with version control and software release practices is an asset.

Skills

Business Process Improvement
Business Analysis
Process Mapping
Requirements Gathering
Root Cause Analysis
ERP and CRM Systems
SQL
Relational Databases
Python
JavaScript
Data Analysis
Workflow Automation
User Acceptance Testing
Reporting and Dashboards
Project Delivery
Cross-Functional Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Process Improvement
Continuous Improvement
Business Analysis
Process Mapping
Current-State Workflows
Future-State Workflows
Root Cause Analysis
ERP
CRM
SQL
Relational Databases
Python
JavaScript
Data Preparation
Data Validation
Workflow Configuration
Automation
APIs
Integrations
AI-Assisted Development
Dashboards
Operational Reporting
Internal Applications
User Acceptance Testing
Git
CI/CD
Supply Chain
Operations
Requirements Gathering
Project Delivery

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