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Added 1 hour ago
JT
Business Process & System Specialist
J-Squared Technologies Inc.®
ON · Ontario, Canada
- Full-time
A bachelor’s degree, Masters, or other post-secondary education in Computer Science, Industrial Engineering, Business Technology, Information Systems, Analytics, Supply Chain, or a related…
Added 3 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
Apply strong technology skills to optimize the flow of data between information systems and participate in “big data” initiatives within the organization as the revenue data lead.
Added 3 hours ago
AV
Temporary Math and Science Teacher - Thorhild Central School
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Thorhild, AB
- Temporary
Thorhild Central School offers the full suite of Grade 12 courses required for high school completion and post-secondary success, supported by a diverse Career and Technology Studies…
Added 3 hours ago
IC
VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
Post-secondary education or relevant experience.
Added 3 hours ago
ME
Senior Contract Administrator
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Toronto, ON
- $60 to $75 CAD / hour
- Contract
Coordinating and administering the day-to-day activities associated with contract administration for a portfolio of information technology systems (ITS) contracts.
Added 4 hours ago
D
Communications Specialist
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $55 to $65 CAD / hour
- Contract
…adaptable professional who can translate complex cybersecurity, technology, risk, and program information into clear, executive-ready communications and reporting…
Added 4 hours ago
SG
People & Culture Coordinator
SJ Group
Toronto, ON
- Full-time
Post-secondary education in Human Resources, Business Administration or a related field, or equivalent relevant experience.
Added 4 hours ago
TI
Tech Support Representative
telMAX Inc.
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- $40,000 to $45,000 CAD / year
- Full-time
Respond to customer inquiries via telephone and online channels, providing information about products or services, processing orders, updating accounts, and documenting complaints.
Added 4 hours ago
HT
Technical Trainer
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- Full-time
Post-Secondary education or skilled trade certification required
Added 5 hours ago
SPECIALIST CYBER DIPLOMACY & GOVERNANCE (BUSINESS STRATEGY & PLANNING)
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Toronto, ON
…and initiatives. The role supports the execution of the Chief Information Security Officer’s (CISO) mandate, vision, and strategy by building strong relationships with internal partners,…
Added 5 hours ago
S
Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
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- Full-time
…interventions and problem solving, provides clinical guidance and information on complex cases, discusses client care issues and develops linkages/partnerships to meet client…
Added 5 hours ago
U
Distribution Supervisor I
UPS
Burlington, ON
- Contract
Supervisory experience or equivalent combination of education, experience and training an asset
Added 5 hours ago
U
Distribution Supervisor I
UPS
Burlington, ON
- Contract
Supervisory experience or equivalent combination of education, experience and training an asset
Added 5 hours ago
MM
Machine Operator - Afternoon
Modine Manufacturing Company
Calgary, AB
- Full-time
High school diploma or equivalent requiredPost‑secondary education or technical training in manufacturing, metal fabrication, or machining is an asset
Added 6 hours ago
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Assistant Teaching Professor - Medical Laboratory Sciences
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Oshawa, ON
- Full-time
Ontario Tech University (University of Ontario Institute of Technology), located in Oshawa, Ontario, is proud to encourage an interactive, information-sharing culture for our individual…
Added 6 hours ago
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International Enrolment Operations Coordinator
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New Westminster, BC
- Full-time
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Added 7 hours ago
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Administrative Assistant
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Added 7 hours ago
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mechanical assembler
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MB · Manitoba, Canada
- Full-time
Secondary (high) school graduation certificate
Added 7 hours ago
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QHSE Administrator (Contract position up to 18 months)
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Minimum high school diploma; preference will be given to candidates with related post-secondary education and/or relevant QHSE experience.
Added 7 hours ago
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Post-secondary education in business, operations, administration, or a related field is preferred.
Added 7 hours ago
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payroll administrator
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Added 8 hours ago
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Added 8 hours ago
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Fraud Detection Analyst, Bilingüal (French) (12 Month Contract)
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Added 8 hours ago
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PERMANENT: 1.0 FTE Culinary Technology Teacher
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J-Squared Technologies Inc.®

Business Process & System Specialist

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: J-Squared has over 30 years of experience excelling in operationally demanding performance environments.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Process & System Improvement Specialist | Operations

Job Type: Permanent Full Time

Available Locations: Ottawa | Toronto

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As the Business Process & System Improvement Specialist, you will work within Strategy & Operations to help turn business priorities into execution. This is a high-ownership generalist role at the intersection of strategy, operations, process, data, and technology.

Some assignments will be clearly defined. Others may begin with little more than "there has to be a better way to do this." You will help understand the problem, bring structure to it, and turn that thinking into a better process, clearer operating model, useful insight, automation, business-system improvement, or internal tool.

Specifically, you will be responsible for

Business Process and Continuous Improvement

Drive and support cross-functional improvement initiatives from discovery through implementation partnering with teams across the business, including Operations, Supply Chain, Engineering, Sales, and other functions.
Interview users, observe workflows, map current-state processes, identify root causes and control gaps, and define clear requirements.
Design practical future-state processes with clear roles, handoffs, decision points, controls, and success measures.
Use feedback and operating results to refine processes and systems after launch.

Business Systems and ERP

Support ERP, CRM, and other business-system work through process design, data preparation and validation, workflow configuration support, reporting, testing, and documentation.
Translate business needs into functional requirements, user stories or acceptance criteria, test scenarios, and clearly documented decisions.
Investigate process, system, and data issues; isolate likely root causes; document findings; and coordinate practical fixes with business and technical stakeholders.
Help plan and execute user acceptance testing, rollout, training, and post-launch follow-through.

Data, Automation, and Internal Tools

Use SQL, spreadsheets, and reporting tools to explore, reconcile, validate, and communicate data so teams can make better decisions.
Identify opportunities to simplify or automate work using scripting, APIs, integrations, workflow tools, and AI-assisted development.
Help build and improve dashboards, operational reports, databases, workflows, and lightweight internal applications.
Understand how information moves between people and systems, identify failure points, and introduce appropriate validation and controls.

Project Delivery and Ownership

Support strategic projects through research, analysis, project structure, requirements gathering, testing, rollout, and follow-through.
Keep actions, decisions, risks, dependencies, and stakeholder communications organized and moving forward.
As you build context, take ownership of smaller projects end to end and proactively identify opportunities where Strategy & Operations can make an impact.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, defence & military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

0-2 years of experience in business process improvement, business analysis, systems implementation, supply chain & operations, data analysis, automation, consulting or a related field is preferred.
A bachelor’s degree, Masters, or other post-secondary education in Computer Science, Industrial Engineering, Business Technology, Information Systems, Analytics, Supply Chain, or a related field, or equivalent practical experience.
Experience analyzing and mapping business processes, gathering requirements, identifying root causes and process gaps, and documenting current-state and future-state workflows.
Experience supporting the implementation or improvement of ERP, CRM, workflow, or other business systems, including activities such as data preparation and validation, workflow configuration, reporting, testing, user acceptance testing, and documentation.
Working knowledge of SQL and relational databases.
Experience using Python, JavaScript, or another scripting language to transform data, automate workflows, connect systems, or build lightweight tools or applications.
Familiarity with Git or other version-control tools, development/test/production environments, software release practices, or CI/CD concepts would be an asset.

Additionally, we are looking for someone who is:

Good judgment, integrity, humility, and follow-through matter. We want someone who cares about the work, the people around them, and leaving things better than they found them.
Organized, detail-oriented, and skilled at managing multiple competing priorities. You care about getting to the right outcome more than whose idea it was, and you’re willing to do both the thinking and the detailed work required to finish something properly.
Analytical, naturally curious, and an excellent communicator. You question the status quo, look for root causes, apply structured thinking, and communicate complex ideas clearly while working across functions to solve problems and improve processes.
A builder by instinct. You like taking things from 0 → 1, whether that’s a process, automation, dashboard, workflow, application, database, or simply a better way of getting something done.

Don’t Check Every Box?

Apply anyway. Strong candidates can develop relevant skills through many different paths. If this work excites you and you meet most, but not all, of the qualifications, we still encourage you to apply. We care about character, curiosity, learning ability, and evidence that you can turn problems into practical solutions.

Take The Next Step

Please submit a cover letter and CV to our LinkedIn post. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

Apply About employer

More about this job

Responsibilities

Improve cross-functional business processes by analyzing workflows, identifying root causes and control gaps, and implementing practical future-state processes. Support business systems, data analysis, automation, internal tools, testing, rollout, and strategic project delivery.

Requirements

The role prefers 0–2 years of relevant experience and post-secondary education in a related technical, business, analytics, or operations field, or equivalent practical experience. Candidates should have experience with process analysis and systems improvement, working knowledge of SQL and relational databases, and scripting experience; familiarity with version control and software release practices is an asset.

Skills

Business Process Improvement
Business Analysis
Process Mapping
Requirements Gathering
Root Cause Analysis
ERP and CRM Systems
SQL
Relational Databases
Python
JavaScript
Data Analysis
Workflow Automation
User Acceptance Testing
Reporting and Dashboards
Project Delivery
Cross-Functional Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Process Improvement
Continuous Improvement
Business Analysis
Process Mapping
Current-State Workflows
Future-State Workflows
Root Cause Analysis
ERP
CRM
SQL
Relational Databases
Python
JavaScript
Data Preparation
Data Validation
Workflow Configuration
Automation
APIs
Integrations
AI-Assisted Development
Dashboards
Operational Reporting
Internal Applications
User Acceptance Testing
Git
CI/CD
Supply Chain
Operations
Requirements Gathering
Project Delivery

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