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Added 43 mins ago
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AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Added 2 hours ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
– RF and datalink integration PROFICIENT: Integration and oversight of secure/encrypted C2 and video transmission links (link protocol and message handling sit with the Software division).…
Added 2 hours ago
H
Production Support Specialist
Hays
Montreal, QC
- Contract
The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while…
Added 2 hours ago
H
IT Support Specialist II
HDR
Vancouver, BC
- Full-time
Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Added 4 hours ago
AL
Electronic Manufacturing Support Specialist
Alert Labs Inc.
Waterloo, ON
- Full-time
…monitoring solutions that help property managers, condo boards, and building owners prevent costly damage, reduce risk, and operate more efficiently. Our hardware and software platform…
Added 5 hours ago
Electronic Equipment Design Assurance (EEDA) Engineering Specialist
Westerkirk
Calgary, AB · Victoria, BC · Mississauga, ON
…Victoria, BC offices, the ideal candidate will perform technical and process assessments of electronic systems certification data constituting of both software and airborne electronic…
Added 8 hours ago
JT
Business Process & System Specialist
J-Squared Technologies Inc.®
ON · Ontario, Canada
- Full-time
…latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with…
Added 13 hours ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
Perform system configuration and basic software setup as required
Added 13 hours ago
SB
Network Engineer
Sharp Brains
Kincardine, ON
- Contract
Assist with the installation, configuration, and replacement of network switches, routers, and IT hardware.
Added 15 hours ago
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AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
The AI DevOps Specialist is primarily responsible for the technical deployment, secure enablement, administration, and continuous optimization of the global HPS Artificial Intelligence (AI)…
Added 15 hours ago
OT
ACE Research & Development Technical Support Specialist
Ontario Tech University
Oshawa, ON
- Full-time
The position is for an R&D Technical Support Specialist with expertise and experience primarily in PLC automation controls OR knowledge in automotive systems. The position will include…
Added 15 hours ago
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Head of Product Development
Quikr
Vancouver, BC
- Full-time
This person will lead hardware products across the full lifecycle, from product requirements and engineering development through validation, industrialization, mass production, launch, and…
Added 16 hours ago
Co-op/Intern Student - Automation Specialist (January 2027)
Spartan Controls Ltd.
Burnaby, BC
We are recruiting for an Automation Specialist Co-op Student to join our team in Burnaby for an 8- or 12-month co-op term beginning in January 2027. Reporting to the Manager, Projects and…
Added 16 hours ago
SE
IT Generalist (On-Site)
Sherwood Electromotion Inc.
Concord, ON
- Full-time
Reporting to the IT Manager, the IT Generalist is responsible and accountable for analyzing network speed and performance, and making sure any hardware & software’s upgrades are performed…
Added 21 hours ago
PC
Bilingual IT Support Analyst
People Corporation
Laval, QC · QC - PC Laval
- Full-time
The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a…
Added 22 hours ago
ACE Research & Development Technical Support Specialist
ontariotechu
Oshawa, ON
The position is for an R&D Technical Support Specialist with expertise and experience primarily in PLC automation controls OR knowledge in automotive systems. The position will include…
Added 1 day ago
JA
Technical Specialist, Quality Assurance
JR Automation
Toronto, ON
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 1 day ago
JA
Software Analyst
JR Automation
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 1 day ago
JA
Technical Specialist, Quality Assurance
JR Automation
Burnaby, BC
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 1 day ago
Q
Director of Product Development- Glass Hardware
Quikr
Vancouver, BC
- Full-time
This person will lead hardware products across the full lifecycle, from product requirements and engineering development through validation, industrialization, mass production, launch, and…
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Montreal, QC
- Full-time
Genetec is a global leader in unified security, public safety, and business in
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Sherbrooke, QC
- Full-time
Genetec is a global leader in unified security, public safety, and business in
Added 1 day ago
SH
Cyber Security Specialist
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Demonstrated proficiency in Cloud Security, along with experience in hardware or software load balancing solutions, in-depth knowledge of SIEM (Security Information and Event Management)…

J-Squared Technologies Inc.®

Business Process & System Specialist

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: J-Squared has over 30 years of experience excelling in operationally demanding performance environments.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Process & System Improvement Specialist | Operations

Job Type: Permanent Full Time

Available Locations: Ottawa | Toronto

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As the Business Process & System Improvement Specialist, you will work within Strategy & Operations to help turn business priorities into execution. This is a high-ownership generalist role at the intersection of strategy, operations, process, data, and technology.

Some assignments will be clearly defined. Others may begin with little more than "there has to be a better way to do this." You will help understand the problem, bring structure to it, and turn that thinking into a better process, clearer operating model, useful insight, automation, business-system improvement, or internal tool.

Specifically, you will be responsible for

Business Process and Continuous Improvement

Drive and support cross-functional improvement initiatives from discovery through implementation partnering with teams across the business, including Operations, Supply Chain, Engineering, Sales, and other functions.
Interview users, observe workflows, map current-state processes, identify root causes and control gaps, and define clear requirements.
Design practical future-state processes with clear roles, handoffs, decision points, controls, and success measures.
Use feedback and operating results to refine processes and systems after launch.

Business Systems and ERP

Support ERP, CRM, and other business-system work through process design, data preparation and validation, workflow configuration support, reporting, testing, and documentation.
Translate business needs into functional requirements, user stories or acceptance criteria, test scenarios, and clearly documented decisions.
Investigate process, system, and data issues; isolate likely root causes; document findings; and coordinate practical fixes with business and technical stakeholders.
Help plan and execute user acceptance testing, rollout, training, and post-launch follow-through.

Data, Automation, and Internal Tools

Use SQL, spreadsheets, and reporting tools to explore, reconcile, validate, and communicate data so teams can make better decisions.
Identify opportunities to simplify or automate work using scripting, APIs, integrations, workflow tools, and AI-assisted development.
Help build and improve dashboards, operational reports, databases, workflows, and lightweight internal applications.
Understand how information moves between people and systems, identify failure points, and introduce appropriate validation and controls.

Project Delivery and Ownership

Support strategic projects through research, analysis, project structure, requirements gathering, testing, rollout, and follow-through.
Keep actions, decisions, risks, dependencies, and stakeholder communications organized and moving forward.
As you build context, take ownership of smaller projects end to end and proactively identify opportunities where Strategy & Operations can make an impact.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, defence & military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

0-2 years of experience in business process improvement, business analysis, systems implementation, supply chain & operations, data analysis, automation, consulting or a related field is preferred.
A bachelor’s degree, Masters, or other post-secondary education in Computer Science, Industrial Engineering, Business Technology, Information Systems, Analytics, Supply Chain, or a related field, or equivalent practical experience.
Experience analyzing and mapping business processes, gathering requirements, identifying root causes and process gaps, and documenting current-state and future-state workflows.
Experience supporting the implementation or improvement of ERP, CRM, workflow, or other business systems, including activities such as data preparation and validation, workflow configuration, reporting, testing, user acceptance testing, and documentation.
Working knowledge of SQL and relational databases.
Experience using Python, JavaScript, or another scripting language to transform data, automate workflows, connect systems, or build lightweight tools or applications.
Familiarity with Git or other version-control tools, development/test/production environments, software release practices, or CI/CD concepts would be an asset.

Additionally, we are looking for someone who is:

Good judgment, integrity, humility, and follow-through matter. We want someone who cares about the work, the people around them, and leaving things better than they found them.
Organized, detail-oriented, and skilled at managing multiple competing priorities. You care about getting to the right outcome more than whose idea it was, and you’re willing to do both the thinking and the detailed work required to finish something properly.
Analytical, naturally curious, and an excellent communicator. You question the status quo, look for root causes, apply structured thinking, and communicate complex ideas clearly while working across functions to solve problems and improve processes.
A builder by instinct. You like taking things from 0 → 1, whether that’s a process, automation, dashboard, workflow, application, database, or simply a better way of getting something done.

Don’t Check Every Box?

Apply anyway. Strong candidates can develop relevant skills through many different paths. If this work excites you and you meet most, but not all, of the qualifications, we still encourage you to apply. We care about character, curiosity, learning ability, and evidence that you can turn problems into practical solutions.

Take The Next Step

Please submit a cover letter and CV to our LinkedIn post. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

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More about this job

Responsibilities

Improve cross-functional business processes by analyzing workflows, identifying root causes and control gaps, and implementing practical future-state processes. Support business systems, data analysis, automation, internal tools, testing, rollout, and strategic project delivery.

Requirements

The role prefers 0–2 years of relevant experience and post-secondary education in a related technical, business, analytics, or operations field, or equivalent practical experience. Candidates should have experience with process analysis and systems improvement, working knowledge of SQL and relational databases, and scripting experience; familiarity with version control and software release practices is an asset.

Skills

Business Process Improvement
Business Analysis
Process Mapping
Requirements Gathering
Root Cause Analysis
ERP and CRM Systems
SQL
Relational Databases
Python
JavaScript
Data Analysis
Workflow Automation
User Acceptance Testing
Reporting and Dashboards
Project Delivery
Cross-Functional Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Process Improvement
Continuous Improvement
Business Analysis
Process Mapping
Current-State Workflows
Future-State Workflows
Root Cause Analysis
ERP
CRM
SQL
Relational Databases
Python
JavaScript
Data Preparation
Data Validation
Workflow Configuration
Automation
APIs
Integrations
AI-Assisted Development
Dashboards
Operational Reporting
Internal Applications
User Acceptance Testing
Git
CI/CD
Supply Chain
Operations
Requirements Gathering
Project Delivery

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