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Added 8 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Unified Communications & Collaboration (UC&C) Architect serves as the agency’s highest-level technical authority for the end-to-end design, implementation, optimization, and governance…
Added 8 mins ago
I
Sr.Consultant(e) en sémantique des données de santé/Senior Advisor Health Data Semantics
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Montreal, QC
- Full-time
Added 38 mins ago
Commercial Auto Underwriting Specialist
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Cambridge, ON · Toronto, ON
The Commercial Auto Underwriting Specialist - Auto is responsible for the underwriting integrity of the Auto portfolio. They are a technical lead for Auto underwriters and are responsible…
Added 38 mins ago
S
Talent Acquisition Senior Specialist
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $105,000 CAD / year
- Full-time
As our Talent Acquisition Senior Specialist, you will play a critical role in attracting, engaging, and hiring top talent across North America. This is a hands-on recruitment role focused…
Added 54 mins ago
Warehouse Automation Specialist
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Added 54 mins ago
GM
Commercial Auto Underwriting Specialist
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Toronto, ON
- Full-time
The Commercial Auto Underwriting Specialist - Auto is responsible for the underwriting integrity of the Auto portfolio. They are a technical lead for Auto underwriters and are responsible…
Added 54 mins ago
P
Product Specialist
PolicyAdvisor
Oakville, ON
- $60,000 to $70,000 USD / year
- Full-time
Collaborate cross-functionally to guide products from conception to launch by connecting business and technical teams
Added 54 mins ago
GM
Commercial Auto Underwriting Specialist
Gore Mutual Insurance
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- Full-time
The Commercial Auto Underwriting Specialist - Auto is responsible for the underwriting integrity of the Auto portfolio. They are a technical lead for Auto underwriters and are responsible…
Added 1 hour ago
O
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Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals.
Added 1 hour ago
TR
Specialist, Engineering Change
Tokai Rika Group
Tecumseh, ON
- Full-time
Chairing the weekly engineering change meeting to determine implementation details for new changes and confirm adherence to the schedule for changes in process.
Added 1 hour ago
JS
Product Support Technical Specialist
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 1 hour ago
JC
Product Support Technical Specialist
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 1 hour ago
MD
Clinic Network Specialist, Planner Principal State
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Saint-Paul, NB · St.-Paul, NB
- Full-time
The Sage Screening Programs within the Health Promotion and Chronic Disease (HPCD) division seek a Clinic Systems Specialist to lead statewide planning and coordination that strengthens…
Added 1 hour ago
WU
Human Resources Specialist
Western University
London, ON
- Full-time
The Human Resources (HR) Specialist is responsible for the development and implementation of a broad range of human resources processes and strategies to ensure highly efficient,…
Added 1 hour ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 1 hour ago
NI
Information Security Specialist
Nityo Infotech
Toronto, ON
- Contract
Role Title: Information Security Specialist (Segregation of Duties)
Added 1 hour ago
FD
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- Full-time
Contribute to the implementation of HubSpot and ensure rigorous use of the CRM;
Added 2 hours ago
Level 2 IT Support Technician
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Technical Customer Support Specialist – Level 2
Added 2 hours ago
JE
Technology Manager
Just Eat Takeaway.com
ON
- Full-time
As a Technology Manager, you will oversee the architectural design and technical implementation of solutions built by your engineering team. We engineer for high scale and low latency,…
Added 2 hours ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
Collaboration & Implementation: Identify workflow needs, prototype solutions and drive implementation with Marketing, Sales and existing technical teams. Use shared co-op support for…
Added 3 hours ago
AI GTM and Automation Specialist
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Waterloo, ON
Collaboration & Implementation: Identify workflow needs, prototype solutions and drive implementation with Marketing, Sales and existing technical teams. Use shared co-op support for…
Added 3 hours ago
IG
Application Specialist
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Thunder Bay, ON
- $80 to $130 CAD / hour
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…Informatics, IT, interface teams, vendors and the broader MEDITECH implementation team to ensure the Laboratory solution is appropriately designed, configured, integrated, tested,…
Added 3 hours ago
M
Rail Operations Specialist
Metrolinx
Canada
- Full-time
Our Network Operations Planning team is looking for a Rail Operations Specialist. This position is accountable for representing GO and UPE rail operations, supporting the review and…
Added 3 hours ago
Quality Specialist
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NS · Bedford, Nova
Reporting directly to the Manager-Quality, the Quality Specialist – Quality Systems coordinates the internal audit program, facilitates the organization-wide corrective action process, and…
Added 3 hours ago
HO
Full-Stack Developer (Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
ServiceNow certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or equivalent.

J-Squared Technologies Inc.®

Business Process & System Specialist

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: J-Squared has over 30 years of experience excelling in operationally demanding performance environments.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Process & System Improvement Specialist | Operations

Job Type: Permanent Full Time

Available Locations: Ottawa | Toronto

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As the Business Process & System Improvement Specialist, you will work within Strategy & Operations to help turn business priorities into execution. This is a high-ownership generalist role at the intersection of strategy, operations, process, data, and technology.

Some assignments will be clearly defined. Others may begin with little more than "there has to be a better way to do this." You will help understand the problem, bring structure to it, and turn that thinking into a better process, clearer operating model, useful insight, automation, business-system improvement, or internal tool.

Specifically, you will be responsible for

Business Process and Continuous Improvement

Drive and support cross-functional improvement initiatives from discovery through implementation partnering with teams across the business, including Operations, Supply Chain, Engineering, Sales, and other functions.
Interview users, observe workflows, map current-state processes, identify root causes and control gaps, and define clear requirements.
Design practical future-state processes with clear roles, handoffs, decision points, controls, and success measures.
Use feedback and operating results to refine processes and systems after launch.

Business Systems and ERP

Support ERP, CRM, and other business-system work through process design, data preparation and validation, workflow configuration support, reporting, testing, and documentation.
Translate business needs into functional requirements, user stories or acceptance criteria, test scenarios, and clearly documented decisions.
Investigate process, system, and data issues; isolate likely root causes; document findings; and coordinate practical fixes with business and technical stakeholders.
Help plan and execute user acceptance testing, rollout, training, and post-launch follow-through.

Data, Automation, and Internal Tools

Use SQL, spreadsheets, and reporting tools to explore, reconcile, validate, and communicate data so teams can make better decisions.
Identify opportunities to simplify or automate work using scripting, APIs, integrations, workflow tools, and AI-assisted development.
Help build and improve dashboards, operational reports, databases, workflows, and lightweight internal applications.
Understand how information moves between people and systems, identify failure points, and introduce appropriate validation and controls.

Project Delivery and Ownership

Support strategic projects through research, analysis, project structure, requirements gathering, testing, rollout, and follow-through.
Keep actions, decisions, risks, dependencies, and stakeholder communications organized and moving forward.
As you build context, take ownership of smaller projects end to end and proactively identify opportunities where Strategy & Operations can make an impact.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, defence & military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

0-2 years of experience in business process improvement, business analysis, systems implementation, supply chain & operations, data analysis, automation, consulting or a related field is preferred.
A bachelor’s degree, Masters, or other post-secondary education in Computer Science, Industrial Engineering, Business Technology, Information Systems, Analytics, Supply Chain, or a related field, or equivalent practical experience.
Experience analyzing and mapping business processes, gathering requirements, identifying root causes and process gaps, and documenting current-state and future-state workflows.
Experience supporting the implementation or improvement of ERP, CRM, workflow, or other business systems, including activities such as data preparation and validation, workflow configuration, reporting, testing, user acceptance testing, and documentation.
Working knowledge of SQL and relational databases.
Experience using Python, JavaScript, or another scripting language to transform data, automate workflows, connect systems, or build lightweight tools or applications.
Familiarity with Git or other version-control tools, development/test/production environments, software release practices, or CI/CD concepts would be an asset.

Additionally, we are looking for someone who is:

Good judgment, integrity, humility, and follow-through matter. We want someone who cares about the work, the people around them, and leaving things better than they found them.
Organized, detail-oriented, and skilled at managing multiple competing priorities. You care about getting to the right outcome more than whose idea it was, and you’re willing to do both the thinking and the detailed work required to finish something properly.
Analytical, naturally curious, and an excellent communicator. You question the status quo, look for root causes, apply structured thinking, and communicate complex ideas clearly while working across functions to solve problems and improve processes.
A builder by instinct. You like taking things from 0 → 1, whether that’s a process, automation, dashboard, workflow, application, database, or simply a better way of getting something done.

Don’t Check Every Box?

Apply anyway. Strong candidates can develop relevant skills through many different paths. If this work excites you and you meet most, but not all, of the qualifications, we still encourage you to apply. We care about character, curiosity, learning ability, and evidence that you can turn problems into practical solutions.

Take The Next Step

Please submit a cover letter and CV to our LinkedIn post. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

Apply About employer

More about this job

Responsibilities

Improve cross-functional business processes by analyzing workflows, identifying root causes and control gaps, and implementing practical future-state processes. Support business systems, data analysis, automation, internal tools, testing, rollout, and strategic project delivery.

Requirements

The role prefers 0–2 years of relevant experience and post-secondary education in a related technical, business, analytics, or operations field, or equivalent practical experience. Candidates should have experience with process analysis and systems improvement, working knowledge of SQL and relational databases, and scripting experience; familiarity with version control and software release practices is an asset.

Skills

Business Process Improvement
Business Analysis
Process Mapping
Requirements Gathering
Root Cause Analysis
ERP and CRM Systems
SQL
Relational Databases
Python
JavaScript
Data Analysis
Workflow Automation
User Acceptance Testing
Reporting and Dashboards
Project Delivery
Cross-Functional Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Process Improvement
Continuous Improvement
Business Analysis
Process Mapping
Current-State Workflows
Future-State Workflows
Root Cause Analysis
ERP
CRM
SQL
Relational Databases
Python
JavaScript
Data Preparation
Data Validation
Workflow Configuration
Automation
APIs
Integrations
AI-Assisted Development
Dashboards
Operational Reporting
Internal Applications
User Acceptance Testing
Git
CI/CD
Supply Chain
Operations
Requirements Gathering
Project Delivery

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