CCS/COMPLIANCE OFFICER

Company Description J.W. Smith Customs Broker Ltd. is a Canadian family-run business that supports importers and exporters in navigating border clearance rules and regulations. The company is known for its tight-knit team and personalized service, helping clients of all sizes keep their goods moving efficiently. Team members work closely with businesses to simplify complex customs processes so they can focus on their core operations. Joining J.W. Smith Customs Broker Ltd. means contributing to a collaborative environment that values accuracy, reliability, and client-focused solutions.

Role Description The CCS/Compliance Officer is a full-time, on-site role based in Brampton, ON. This position is responsible for ensuring that customs activities comply with applicable Canadian regulations and internal policies. Day-to-day tasks include reviewing documentation for accuracy, monitoring transactions for regulatory compliance, and supporting internal audits and corrective actions. The CCS/Compliance Officer will liaise with clients, government agencies, and internal teams to clarify requirements, resolve issues, and provide guidance on best practices. The role also involves maintaining up-to-date knowledge of regulatory changes, contributing to process improvements, and assisting in training staff on compliance procedures.

Qualifications

• Strong compliance management skills, including experience implementing and maintaining customs or trade compliance programs.
• Knowledge of regulatory compliance requirements related to Canadian customs, import/export rules, and border clearance procedures.
• Analytical skills to review documentation, identify discrepancies, and assess compliance risks.
• Clear and professional communication skills for interacting with clients, regulatory bodies, and internal stakeholders.
• Basic understanding of finance as it relates to duties, taxes, and customs valuation.
• CCS designation or equivalent customs-related certification is an asset.
• Previous experience in customs brokerage, logistics, or international trade is preferred.
• Ability to work accurately under time constraints and manage multiple cases simultaneously.
• Knowledge with CanData is preferred but not required.