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JACK & JONES

Store Manager

Ottawa, ON, Canada

Pay: Salary: The starting salary for this position is $53,000 per year.
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 2-5 years’ experience in store management, ideally in the fashion industry.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position: Store Manager, JACK & JONES

Reports to: District Manager

Location: Bayshore, Ottawa, ON

Salary: The starting salary for this position is $53,000 per year. Final compensation will be determined based on the candidate’s relevant years of experience in comparable roles and functions.

Why choose JACK & JONES ?

At JACK&JONES, we move fast and lead with purpose - every day is dynamic, and no two are the same. As Store Manager, you're not just running a store - you're driving a culture. You’re a leader, a coach, and the heartbeat of the customer and team experience. You set the tone, empower your team, and ensure every customer walks out feeling confident, inspired, and connected to our brand.

What we offer:

Always have an incredible sense of style with our 50% employee discount in store and online for you and your family.
Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume)
3 weeks vacation upon hire, 5 personal days, insurance & benefits plan
Leadership training and development programs
Fun work environment – work with a great team that supports you and your development
Flexible work schedule/hours

Being a STORE MANAGER, is:

Regularly evaluating, supporting, training and coaching the members of your team on product, styling, selling techniques and operating procedures.
Partner with your District Manager in documenting conversations, creating performance improvement plans and managing corrective action processes.
Strong in customer service, visual merchandising, adaptability, quick decision-making, business acumen, and leads by example.
Developing in-store talent and future leaders by looking internally to promote teammates.
Be present on the floor selling and coaching, ensuring profitability, and supporting team development.
Performing store opening and closing procedures in alignment with company procedures.
Ensuring all products and displays are merchandised effectively to maximize sales and profitability.

What it takes:

2-5 years’ experience in store management, ideally in the fashion industry.
Experience in maintaining operational excellence in retail stores (analyzing KPIs, scheduling, inventory management, etc.).
Proven leadership skills in the recruitment and development of talent and mentoring team members.
Excellent communication skills in English, written and spoken.
Experience in visual merchandising, an asset.

About Bestseller

At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop. For more information, visit www.bestseller.com.

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More about this job

Responsibilities

Lead and develop the store team through coaching, training, performance management, and on-floor selling support. Oversee store operations, opening and closing procedures, merchandising, customer experience, and profitability.

Requirements

Requires 2–5 years of store management experience, ideally in fashion retail, and experience maintaining operational excellence through KPI analysis, scheduling, and inventory management. Candidates should have proven leadership and talent-development skills, strong spoken and written English communication, and visual merchandising experience is an asset.

Skills

Team Leadership
Coaching
Customer Service
Visual Merchandising
Retail Operations
KPI Analysis
Scheduling
Inventory Management
Recruitment
Talent Development
Performance Management
Sales
Business Acumen
Decision-Making
Communication

Benefits

Employee Discount
Monthly Bonus Program
Three Weeks of Vacation
Five Personal Days
Insurance and Benefits Plan
Leadership Training and Development Programs
Flexible Work Schedule

Visa sponsorship

Not detected in the job text

Keywords

Store Management
Fashion Retail
Retail Operations
Customer Experience
Customer Service
Sales
Visual Merchandising
KPI Analysis
Scheduling
Inventory Management
Recruitment
Talent Development
Team Coaching
Performance Improvement Plans
Corrective Action
Store Opening and Closing
Product Styling
Selling Techniques
Profitability
Leadership Development

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