Assistant District Manager

Responsive recruiter

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development
  
  

Assistant District Manager (ADM)

Jackson Hewitt Tax Service | Greater Charlotte Area

Are you a natural leader who enjoys helping people succeed, solving problems, and driving business results? Jackson Hewitt is looking for an energetic and motivated Assistant District Manager (ADM) to help lead multiple tax office locations throughout the Greater Charlotte area.

This role is ideal for someone who enjoys coaching teams, building relationships, recruiting talent, improving operations, and creating exceptional client experiences. You'll work closely with the District Manager to support office operations, develop team members, and help ensure a successful tax season.

What You'll Do

• Support the day-to-day operations of multiple retail tax offices.
• Recruit, interview, onboard, and develop seasonal team members.
• Coach and mentor employees to deliver outstanding client service.
• Assist with training initiatives and tax season readiness.
• Conduct regular office visits to ensure company standards are met.
• Help resolve client concerns and support escalated situations.
• Monitor office performance and identify opportunities for improvement.
• Support marketing, community outreach, and client retention efforts.
• Assist with office setup, technology readiness, facilities needs, and supplies.
• Partner with the District Manager to achieve revenue, growth, and staffing goals.
  
  

What We're Looking For

• 2+ years of leadership, supervisory, or management experience.
• Strong communication and people-development skills.
• Excellent organizational and problem-solving abilities.
• Ability to motivate and lead teams in a fast-paced environment.
• Comfortable using Microsoft Office and other business applications.
• Tax preparation knowledge is a plus but not required.
• Reliable transportation and willingness to travel between locations.
• Flexibility to work evenings and weekends during tax season.
  
  

Why Join Us?

• Hands-on leadership experience across multiple business functions.
• Opportunity to develop recruiting, operations, and management skills.
• Work with a supportive team committed to growth and success.
• Make a meaningful impact on employees, clients, and the communities we serve.
  
  

Compensation: $18.00 - $20.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.