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Jackson Hewitt Tax Service Inc.

Front Office Coordinator

Springdale, NB, Canada

Compensation: $15.00 - $15.00 per hour · Full-time

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Job details

Pay: Compensation: $15.00 - $15.00 per hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Responsive recruiter

Benefits

Training & development
Bonus based on performance
Employee discounts
Flexible schedule

Front Office Coordinator

Take the Lead in Creating an Exceptional Client Experience!

We're looking for organized, dependable, and self-motivated individuals to join our Jackson Hewitt team as Seasonal Front Office Coordinators!

If you're someone who takes initiative, enjoys helping people, and knows how to keep a busy office running smoothly, we'd love to meet you.

As a Front Office Coordinator, you'll welcome clients, manage appointments, follow up on outstanding documents and incomplete returns, support tax preparers, and help coordinate daily office operations to keep our team productive and clients satisfied.

Why Jackson Hewitt?

Competitive Pay: Hourly wages plus bonus opportunities.
Flexible Scheduling: Part-time and full-time seasonal positions to fit your lifestyle.
Health Benefits: Unlimited telemedicine and virtual healthcare for your household for just $13/month through Teladoc.
Employee Perks: Corporate discounts and discounted tax preparation services (terms apply).
Paid Training: Hands-on training and ongoing support.
Career Opportunities: Potential to return each tax season or grow into leadership roles.

What We're Looking For

Previous customer service or office coordination experience preferred.
Strong communication, organization, and multitasking skills.
Self-motivated with the ability to prioritize tasks and take initiative.
Comfortable managing appointment flow, client follow-ups, and daily office priorities.
Basic computer skills and attention to detail.
Dependable, professional, and comfortable working independently and as part of a team.
Must be at least 18 years old.

Ready to take ownership and make an impact? Apply today and help keep Jackson Hewitt running at its best!

Compensation: $15.00 - $15.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

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More about this job

Responsibilities

Welcome clients, manage appointments, and follow up on outstanding documents and incomplete tax returns. Support tax preparers and coordinate daily office operations to keep the team productive and clients satisfied.

Requirements

Previous customer service or office coordination experience is preferred, along with strong communication, organization, multitasking, and basic computer skills. Candidates should be self-motivated, dependable, professional, attentive to detail, able to work independently and with a team, and at least 18 years old.

Skills

Customer Service
Office Coordination
Communication
Organization
Multitasking
Prioritization
Appointment Management
Client Follow-Up
Attention to Detail
Basic Computer Skills
Initiative
Dependability
Professionalism
Teamwork

Benefits

Training and Development
Performance Bonus
Employee Discounts
Flexible Scheduling
Telemedicine and Virtual Healthcare
Paid Training
Discounted Tax Preparation Services

Visa sponsorship

Not detected in the job text

Keywords

Front Office Coordination
Customer Service
Appointment Management
Client Follow-Up
Outstanding Documents
Incomplete Tax Returns
Tax Preparation
Office Operations
Tax Preparers
Communication
Organization
Multitasking
Prioritization
Basic Computer Skills
Attention to Detail
Paid Training
Telemedicine
Virtual Healthcare
Tax Industry
PTIN Certification

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