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Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 15 mins ago
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Senior Project Manager
Cognizant
Toronto, ON
- Full-time
…blueprints and implementation roadmaps that support long term platform…
Added 15 mins ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Product Manager will demonstrate strong product and platform knowledge and collaborate with cross-functional teams across the enterprise to define and deliver value through…
Added 30 mins ago
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Sr Facilities Maintenance Supervisor
Honeywell
Brampton, ON
- Full-time
You will report directly to our Sr. Field Service Manager, and you’ll work out of our Brampton, ON location on an on-site work schedule.
Added 30 mins ago
Library Technician, Public Services
Okanagan College
Vernon, BC
Under the limited supervision of the Manager, Library & Learning Commons Operations, and in coordination with the Campus Library Coordinator, Librarians, Library Technicians, and other…
Added 30 mins ago
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Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…organization's enterprise analytics applications and Customer Data Platform, ensuring these technologies remain reliable, secure, supported, and aligned with business needs. The role…
Added 30 mins ago
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Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 30 mins ago
T
Mobile Software Engineer II (Mobile Delivery CDN banking)
TD
Toronto, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 45 mins ago
CL
Container Security Engineer
Cloudious LLC
Toronto, ON
- Contract
7+ years of experience with Google cloud computing platform.
Added 1 hour ago
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Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Reports To: Dylan Monsinger, Associate Manager, Business Development
Added 1 hour ago
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Manager NAV Production
Royal Bank of Canada
Toronto, ON
- Full-time
Strong knowledge of the fund industry, products, and financial markets
Added 1 hour ago
RB
Senior Manager, Client Engagement
Royal Bank of Canada
Toronto, ON
- Full-time
…place trades quickly and track how they are doing. As Senior Manager, Client Engagement, you will be accountable for developing insights and proposals to improve our client's onboarding and…
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Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 1 hour ago
MF
Unreal technical artist - Previz
Moment Factory
Montreal, QC
- Full-time
…plays an active role in developing their technology, sharing knowledge, and improving production…
Added 1 hour ago
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Team Leader
BASF
Saskatoon, SK
- Full-time
Now hiring! Seed Science Operations Agronomy Manager
Added 1 hour ago
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Enterprise Architect
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an Enterprise Architect (EA) who will report to the manager of Enterprise & Solution Architecture. As an EA-Cybersecurity, you will play a pivotal role in shaping,…
Added 1 hour ago
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Senior Security Analyst
Rates.ca
Toronto, ON
- Full-time
…only document them. You will work directly with the Senior Manager, Security Engineering on a programme that is already defined and funded: data classification and data loss prevention,…
Added 1 hour ago
MG
Guest Attendant/UCP (Nights)
Mistral Group of Companies
ON · Brighton, Ontario
- Full-time
Reporting to the Health and Wellness Manager, the Guest Attendant is responsible for providing a warm, welcoming, and supportive environment for residents, families, and visitors within…
Added 1 hour ago
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Enterprise Account Manager
JAGGAER
Canada
- Full-time
About Jaggaer provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly…
Added 1 hour ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 1 hour ago
Product Builder
Branch
Toronto, ON
…skills to bring ideas to life. This might mean you’re a product manager who loves to actually build what you’ve specified, or a software developer who would love to take a deeper hand in…
Added 1 hour ago
T
Customer Experience Associate
TD
Yorkton, SK
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs…
Added 1 hour ago
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PIA Client Service Associate (12M STA)
TD
Whitby, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of…
Added 1 hour ago
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Senior Governance & Control Analyst, Canadian Commercial Banking (ATH465)
TD
Toronto, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Personal Banking Associate
TD
Sault Ste. Marie, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…

JAGGAER

Enterprise Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

About the Company

About Jaggaer provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.For more information, visit www.jaggaer.com.

About the Role

About the role as an Enterprise Account Manager at Jaggaer, you will grow revenue within a portfolio of large enterprise accounts by understanding each customer's strategic objectives, delivering quantifiable value, and building strong relationships with senior executives. You will own the commercial relationship, including renewals, upsell, cross-sell, and new business opportunities within assigned accounts. You will also partner closely with Customer Success Managers to ensure that the outcomes sold are the outcomes achieved.

Responsibilities

Key Responsibilities

Revenue Growth

Own the account revenue plan, including renewals, upsell, cross-sell, and new business.
Build and manage pipeline to quota, maintaining accurate and defensible revenue forecasts.

Customer Strategy

Understand each customer's business goals, financial pressures, and operating priorities.
Translate these into documented account plans with clearly identified growth opportunities, whitespace, and risks.

Quantified Customer Value

Define, baseline, and track measurable business outcomes, including cost savings, spend under management, risk reduction, and operational efficiency.
Maintain an agreed value summary for each account that the customer can validate.

Executive Alignment

Build and sustain multi-threaded relationships with customer stakeholders, including C-suite executives.
Lead executive business reviews that connect customer strategy with results delivered and future opportunities.

Customer Success Partnership & Outcome Delivery

Partner with Customer Success Managers on shared account plans, with agreed success criteria, adoption milestones, and customer health metrics.
Ensure a clear handover of the business case and desired outcomes following contract signature.
Regularly review customer progress with Customer Success Managers and co-lead quarterly business reviews (QBRs).
Ensure commitments made during the sales cycle are delivered, escalating gaps to Professional Services, Product, or Support during the implementation of new revenue.
Leverage Customer Success insights on product usage, account health, and customer sentiment to identify expansion opportunities and renewal risks early.

Cross-Functional Leadership

Coordinate Solutions, Product, Professional Services, and Support teams around customer objectives.
Act as the single accountable owner of the commercial relationship.

Risk Management & Retention

Proactively identify churn, adoption, and renewal risks.
Develop and execute recovery plans in partnership with Customer Success Managers, escalating issues when required.

Qualifications

Qualifications & Experience

Typically 7+ years of experience in enterprise software sales or account management, with a proven track record of managing large, complex enterprise accounts and exceeding revenue quotas.
Strong experience in strategic account planning, stakeholder mapping, and managing multiple decision-makers.
Proven ability to develop value-based business cases, including return on investment (ROI) and total cost of ownership (TCO).
Demonstrated experience building executive relationships and communicating effectively with C-level stakeholders.
Experience managing complex commercial negotiations, renewals, and account expansion opportunities.
Ability to collaborate effectively with Customer Success Managers and cross-functional teams to achieve shared customer outcomes.
Knowledge of sourcing, procurement, supply chain, or related enterprise technology solutions.
Strong commercial acumen, relationship management, communication, and problem-solving skills.

Required Skills

Key Competencies

Strategic account planning and stakeholder mapping
Value-based selling and business case development (ROI, TCO)
Executive presence and C-level communication
Cross-functional collaboration and shared account ownership with Customer Success Managers
Complex deal and negotiation management
Sourcing, procurement, and supply chain domain knowledge

Preferred Skills

Measures of SuccessSuccess in this role will be measured through:
Quota attainment, net revenue retention, and expansion annual contract value (ACV).
Pipeline coverage and forecast accuracy.
Percentage of accounts with an agreed and tracked customer value case.
Percentage of customer outcomes achieved against the committed success plan.
Executive sponsor coverage and executive meeting cadence.
Customer health scores and renewal outcomes.

Pay range and compensation package

Why join Jaggaer, you will have the opportunity to work with leading global enterprises, helping them transform their procurement and supply chain operations through innovative technology. As an Enterprise Account Manager, you will play a key role in building strategic customer partnerships, delivering measurable business value, and contributing to Jaggaer's continued growth.

EEO:

Jaggaer is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

Jaggaer is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

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More about this job

Responsibilities

Own revenue growth and the commercial relationship across a portfolio of large enterprise accounts, including renewals, upselling, cross-selling, and new business. Develop customer account and value plans, build executive relationships, coordinate with Customer Success and cross-functional teams, and proactively manage customer outcomes, retention, and risk.

Requirements

Typically requires 7 or more years of enterprise software sales or account management experience, with a record of managing complex accounts and exceeding revenue quotas. Candidates should have strategic account planning, value-based business case development, executive relationship, negotiation, and cross-functional collaboration experience, along with knowledge of sourcing, procurement, or supply chain technology.

Skills

Strategic Account Planning
Stakeholder Mapping
Value-Based Selling
Business Case Development
Return on Investment Analysis
Total Cost of Ownership Analysis
Executive Communication
Cross-Functional Collaboration
Customer Success Partnership
Complex Deal Negotiation
Renewal Management
Account Expansion
Revenue Forecasting
Pipeline Management
Procurement
Supply Chain

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Account Management
Enterprise Software Sales
Source-to-Pay
Supplier Collaboration
Procurement
Supply Chain
Strategic Account Planning
Stakeholder Mapping
Value-Based Selling
Return on Investment
Total Cost of Ownership
Revenue Growth
Renewals
Upselling
Cross-Selling
Pipeline Management
Revenue Forecasting
Executive Business Reviews
Customer Success
Quarterly Business Reviews
Customer Health Metrics
Customer Retention
Risk Management
Commercial Negotiations
Account Expansion
Cost Savings
Spend Under Management
Operational Efficiency
Net Revenue Retention
Annual Contract Value

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