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Added 3 mins ago
Mineral Development Engineer
Department of Energy and Mines
St. John's, NL
…Newfoundland and Labrador’s mining industry. Reporting to the Manager of Engineering Analysis, the position is responsible for engineering analyses, technical and economic evaluations, and…
Added 3 mins ago
Employment Consultant - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
Contract Length: 1-year contract with opportunity for extension
Added 18 mins ago
IG
Construction Manager
Insight Global
Toronto, ON · Etobicoke, ON
- $52 to $76 CAD / hour
- Contract
We are seeking an experienced Construction Manager to support the successful delivery of a large-scale data centre project as it progresses through its final stages of construction,…
Added 19 mins ago
L&
Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
Lindt & Sprüngli (Canada), Inc
Montreal, QC
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Galeries D'Anjou location. The ideal candidate must possess strong…
Added 33 mins ago
W
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart
Brampton, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 33 mins ago
LC
Manager, Brand Technology Production Support
Loblaw Companies Limited
Brampton, ON
- Full-time
The Marketing and Brand Technology and Implementation Team is looking for a Production Support Manager to lead end-to-end production support, service reliability, and maintenance across…
Added 33 mins ago
Product Manager
Scotiabank
Toronto, ON
Contribute the product strategy, including vendor recommendation, contract management, MVP and rollout plan.
Added 33 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Brampton, ON
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 33 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Chilliwack, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 33 mins ago
PV
Franchise Business Consultant - Ontario GTA East (Contract)
Pet Valu
Markham, ON
- Full-time
Reports to: Regional Director, Franchise Store Operations
Added 48 mins ago
A
Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Your role as Project Manager-Material Control will be to support operations in the implementation of new processes within our Transport, Warehouse and Expediting teams, collaborate with…
Added 48 mins ago
Project Coordinator, Bell Media
Bell
Vancouver, BC
…direct input from sales representatives and the Digital Account…
Added 48 mins ago
CL
Account Manager
Canadian Linen / Quebec Linge
London, ON
- Full-time
As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base.
Added 1 hour ago
AI
Junior Project Manager - Mechanical Services
Ainsworth Inc
Ottawa, ON
- Full-time
The Junior Project Manager - Mechanical Service oversees the planning, execution, and successful delivery of medium to large mechanical service projects. This role coordinates project…
Added 1 hour ago
G
Avocat(e) - Lawyer
Gameloft
Montreal, QC
- Contract
…other issues related to the Gameloft Group's international…
Added 1 hour ago
B
Senior Service Representative, Investment Operations
BMO
Toronto, ON · YNG
- Full-time
Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring…
Added 1 hour ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Added 1 hour ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Edmonton, AB
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 1 hour ago
Funding Validation Officer - Automotive Finance - Anjou, Quebec
Scotiabank
QC · Anjou, QC
…exception funding situations to the departmental Supervisor or Manager, as required for review and…
Added 1 hour ago
Manager, Corporate Function Finance (1 Year Contract)
Scotiabank
Toronto, ON
The Manager, Corporate Functions Finance works closely with team members to produce month-end results, monthly forecasts, annual budgets, and business line allocations. This role provides…
Added 1 hour ago
IC
Senior Manager, Customer Segments & Growth (Partnerships & Operations)
Infotek Consulting Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
We are seeking an experienced Senior Manager, Customer Segments & Growth to lead strategic partnerships, sponsorships, and business growth initiatives within a priority customer segment.
Added 1 hour ago
M
Operations Supervisor (12 month Contract)
McKesson
Edmonton, AB
- Full-time
This is a contract position for 1 year with the possibility of extension.
Added 1 hour ago
B/
Senior Association Manager
BUKSA / Conferences + Associations
Calgary, AB
- Full-time
…most association management firms can't: combining disciplined operations with genuine member care, so our clients' leadership can focus on their mission, not their to-do list. We partner…
Added 1 hour ago
CT
Project Manager, Supply Chain Automation and Asset Management
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Partner with change and operations teams to assess impacts, prepare users, coordinate training and communications, plan cutover and contingency, and establish support, stabilization,…
Added 1 hour ago
B
Systems Administrator - (Windows and Unix-Linux environments/ Automation/ AWS)
BMO
Toronto, ON · SCC
- Full-time
…to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and…

JAGGAER

Enterprise Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

About the Company

About Jaggaer provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.For more information, visit www.jaggaer.com.

About the Role

About the role as an Enterprise Account Manager at Jaggaer, you will grow revenue within a portfolio of large enterprise accounts by understanding each customer's strategic objectives, delivering quantifiable value, and building strong relationships with senior executives. You will own the commercial relationship, including renewals, upsell, cross-sell, and new business opportunities within assigned accounts. You will also partner closely with Customer Success Managers to ensure that the outcomes sold are the outcomes achieved.

Responsibilities

Key Responsibilities

Revenue Growth

Own the account revenue plan, including renewals, upsell, cross-sell, and new business.
Build and manage pipeline to quota, maintaining accurate and defensible revenue forecasts.

Customer Strategy

Understand each customer's business goals, financial pressures, and operating priorities.
Translate these into documented account plans with clearly identified growth opportunities, whitespace, and risks.

Quantified Customer Value

Define, baseline, and track measurable business outcomes, including cost savings, spend under management, risk reduction, and operational efficiency.
Maintain an agreed value summary for each account that the customer can validate.

Executive Alignment

Build and sustain multi-threaded relationships with customer stakeholders, including C-suite executives.
Lead executive business reviews that connect customer strategy with results delivered and future opportunities.

Customer Success Partnership & Outcome Delivery

Partner with Customer Success Managers on shared account plans, with agreed success criteria, adoption milestones, and customer health metrics.
Ensure a clear handover of the business case and desired outcomes following contract signature.
Regularly review customer progress with Customer Success Managers and co-lead quarterly business reviews (QBRs).
Ensure commitments made during the sales cycle are delivered, escalating gaps to Professional Services, Product, or Support during the implementation of new revenue.
Leverage Customer Success insights on product usage, account health, and customer sentiment to identify expansion opportunities and renewal risks early.

Cross-Functional Leadership

Coordinate Solutions, Product, Professional Services, and Support teams around customer objectives.
Act as the single accountable owner of the commercial relationship.

Risk Management & Retention

Proactively identify churn, adoption, and renewal risks.
Develop and execute recovery plans in partnership with Customer Success Managers, escalating issues when required.

Qualifications

Qualifications & Experience

Typically 7+ years of experience in enterprise software sales or account management, with a proven track record of managing large, complex enterprise accounts and exceeding revenue quotas.
Strong experience in strategic account planning, stakeholder mapping, and managing multiple decision-makers.
Proven ability to develop value-based business cases, including return on investment (ROI) and total cost of ownership (TCO).
Demonstrated experience building executive relationships and communicating effectively with C-level stakeholders.
Experience managing complex commercial negotiations, renewals, and account expansion opportunities.
Ability to collaborate effectively with Customer Success Managers and cross-functional teams to achieve shared customer outcomes.
Knowledge of sourcing, procurement, supply chain, or related enterprise technology solutions.
Strong commercial acumen, relationship management, communication, and problem-solving skills.

Required Skills

Key Competencies

Strategic account planning and stakeholder mapping
Value-based selling and business case development (ROI, TCO)
Executive presence and C-level communication
Cross-functional collaboration and shared account ownership with Customer Success Managers
Complex deal and negotiation management
Sourcing, procurement, and supply chain domain knowledge

Preferred Skills

Measures of SuccessSuccess in this role will be measured through:
Quota attainment, net revenue retention, and expansion annual contract value (ACV).
Pipeline coverage and forecast accuracy.
Percentage of accounts with an agreed and tracked customer value case.
Percentage of customer outcomes achieved against the committed success plan.
Executive sponsor coverage and executive meeting cadence.
Customer health scores and renewal outcomes.

Pay range and compensation package

Why join Jaggaer, you will have the opportunity to work with leading global enterprises, helping them transform their procurement and supply chain operations through innovative technology. As an Enterprise Account Manager, you will play a key role in building strategic customer partnerships, delivering measurable business value, and contributing to Jaggaer's continued growth.

EEO:

Jaggaer is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

Jaggaer is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

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More about this job

Responsibilities

Own revenue growth and the commercial relationship across a portfolio of large enterprise accounts, including renewals, upselling, cross-selling, and new business. Develop customer account and value plans, build executive relationships, coordinate with Customer Success and cross-functional teams, and proactively manage customer outcomes, retention, and risk.

Requirements

Typically requires 7 or more years of enterprise software sales or account management experience, with a record of managing complex accounts and exceeding revenue quotas. Candidates should have strategic account planning, value-based business case development, executive relationship, negotiation, and cross-functional collaboration experience, along with knowledge of sourcing, procurement, or supply chain technology.

Skills

Strategic Account Planning
Stakeholder Mapping
Value-Based Selling
Business Case Development
Return on Investment Analysis
Total Cost of Ownership Analysis
Executive Communication
Cross-Functional Collaboration
Customer Success Partnership
Complex Deal Negotiation
Renewal Management
Account Expansion
Revenue Forecasting
Pipeline Management
Procurement
Supply Chain

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Account Management
Enterprise Software Sales
Source-to-Pay
Supplier Collaboration
Procurement
Supply Chain
Strategic Account Planning
Stakeholder Mapping
Value-Based Selling
Return on Investment
Total Cost of Ownership
Revenue Growth
Renewals
Upselling
Cross-Selling
Pipeline Management
Revenue Forecasting
Executive Business Reviews
Customer Success
Quarterly Business Reviews
Customer Health Metrics
Customer Retention
Risk Management
Commercial Negotiations
Account Expansion
Cost Savings
Spend Under Management
Operational Efficiency
Net Revenue Retention
Annual Contract Value

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