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Added 1 min ago
Senior Product Manager
RocketRez
Canada
Full-time
RocketRez is the revenue maximization platform behind boat tours, theme parks, zoos, and other attractions and experience operators. Operators run their businesses on us: ticketing,…
Added 1 min ago
Box Office Event
Mount Royal University
Calgary, AB
Part-time
Providing reports to presenters or the manager for review
Added 1 min ago
Weekend Cleaning Technician required
ServiceMaster Clean of Canada
Windsor, ON
Part-time
Report any customer problem or any damage to customers property the same day in which it occurred the Supervisor
Added 1 min ago
Territory Sales Manager
DMC Recruitment Group
Calgary, AB
Full-time
Step into a successful, established territory with an existing customer base with an opportunity for an ambitious individual to grow into a larger leadership role as part of the company’s…
Added 1 min ago
Theatre Liaison
Mount Royal University
Calgary, AB
Full-time
…a keen focus on an exceptional patron, presenter and artist experience. Theatre Liaisons report to the Manager through show reports and at the end of each…
Added 1 min ago
Server
Shannex Incorporated
Ajax, ON
Full-time
At least one year of experience with serving food or demonstrated experience in customer service
Added 1 min ago
Business Development Representative
TalentWorld
Calgary, AB
Full-time
1–3+ years of experience in sales, business development, or a customer-facing role
Added 1 min ago
Channel Engagement Manager
Miovision
Kitchener, ON
$166,000 to $250,000 CAD / year
Full-time
…making it possible for cities to improve the transportation experience for drivers, cyclists and…
Added 1 min ago
Unit Clerk - Reactivation Care Unit Humber Church Site
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
…assigned; providing administrative support to Patient Care Manager(s) as required; providing coverage and assistance to other program administrative positions as required; understanding of,…
Added 1 min ago
Junior QA Specialist
DDS WIRELESS INTL INC.
Vancouver, BC
Part-time
We are seeking a motivated student, co-op candidate, or recent graduate to join our QA team and gain practical experience in software quality assurance.
Added 1 min ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
Previous experience in leadership position within retail & customer service industry
Added 16 mins ago
Regional Maintenance Associate (Contract)
Hazelview Properties
Regina, SK · Saskatoon, SK
Full-time
Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Maintenance Manager
Added 16 mins ago
Relationship Manager, Commercial Financial Services, Agriculture and Agri-Food Sector
Royal Bank of Canada
Abbotsford, BC
Full-time
…coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills combine with your innate business development and knack for…
Added 32 mins ago
Forklift Operator / Material Handler
DBG Limited
Mississauga, ON
$21 to $22 CAD / hour
Full-time
Must have experience operating Counterbalance Propane.
Added 32 mins ago
Associé(e) aux ventes revêtement de sol et Peinture (temps partiel)
The Home Depot Canada
Quebec, QC
Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 32 mins ago
Parts Counter Sales Representative
Manufacturing Job Site
Moncton, NB
Full-time
We're looking for a motivated and customer focused Parts Counter Sales Representative to join our Moncton, NB location.
Added 32 mins ago
HSE Administrator & Reception
Gemini Machine Works Inc.
AB · Edmonton, AB
Full-time
Assisting with all incident investigations, as required, including implementing and verifying corrective actions, as directed by the QHSE Manager.
Added 32 mins ago
Supervisor / Manager in Training
Manufacturing Job Site
Cambridge, ON
Internship
The Automotive Service Manager is responsible for overseeing all aspects of daily store operations, including customer service, staff leadership, sales performance, inventory control, and…
Added 32 mins ago
Branch Manager
Manufacturing Job Site
Summerside, PE
Full-time
We're looking for an experienced and driven Branch Manager to lead our Summerside, PEI team. This is an exciting opportunity to build relationships, support a talented team, and drive the…
Added 32 mins ago
Part Time Bridal Sales
David's Bridal
London, ON
$16 to $25.8 CAD / hour
Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 32 mins ago
Warehouse Break Pack, Mon-Fri, 11am to 7.30pm
Staples Canada
Calgary, AB
Full-time
…Perform work under the direction of warehouse lead, supervisor or…
Added 32 mins ago
Development Manager-Java Microservices
Raise
Toronto, ON
Full-time
Pay Rate: $63.00/hour, depending on experience
Added 46 mins ago
Dietary Aide/Culinary Aide
Shannex Incorporated
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Temporary
Immediately reports any equipment temperature issues to manager and takes corrective action as necessary.
Added 47 mins ago
Wealth Experience Associate
ATB
Calgary, AB
Full-time
As ATB Wealth’s next Wealth Experience Associate, you are passionate about assisting Financial Advisors in managing and administering an assigned portfolio of ATB Wealth clients. Under the…
Added 47 mins ago
Store Lead
Tailored Brands
Burnaby, BC
Full-time
- Elevate the customer experience through operational excellence

JAM CRM

Project Coordinator

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Posting language: English
Posted: Sep 25, 2026

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Original job description

About Us

We are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint. As we continue to grow, we’re looking for a Project Coordinator to join our team and support the successful execution of our client projects, by facilitating communication between teams, managing timelines, and ensuring a smooth transition from solution design to production with our development team.

Key responsibilities

Project coordination:

Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Track project timelines, deliverables, and budgets, ensuring alignment with client objectives and internal priorities
Identify potential blockers, dependencies, or risks and escalate them to relevant stakeholders for resolution
Collaborate with internal teams, including account managers, developers, and deployment specialists, to align on project goals and timelines
Facilitate technical discussions with the development team to ensure feasibility and alignment with client needs

Process management:

Maintain and update project plans, timelines, and deliverables
Coordinate deployment activities with the deployment specialist, ensuring all assets are ready for launch
Submit and adhere to QA checklists to ensure all project deliverables meet internal quality standards before deployment
Identify and mitigate risks while ensuring all stakeholders are informed and engaged throughout the process
Maintain transparency on project status, actively tracking progress, and escalating issues early when necessary

Quality assurance:

Assist in rigorous testing by validating data, assets, and functionality against QA checklists before deployment
Track daily email sends to ensure campaigns are executed as planned and within requirements
Monitor email deliverability metrics (ex. bounce rates, spam complaints, inbox placement) and escalate issues as needed

Technical expertise:

Understand Salesforce Marketing Cloud capabilities to ensure solutions align with platform functionality and best practices

Qualifications

Experience:

1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Experience supporting Salesforce Marketing Cloud projects or similar CRM platforms

Skills:

Strong organizational skills with attention to detail, ability to manage multiple tasks and support project and account managers in a fast-paced environment
Strong communication and interpersonal skills for effective client and team collaboration

Knowledge (nice to have):

Familiarity with CRM ecosystems, including customer data management, omni-channel marketing, and analytics
Understanding of email marketing concepts and best practices

Note: This is a hybrid role and employees are required in-office 3 days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at careers@jamcrm.com.

Apply About employer

More about this job

Responsibilities

Coordinate client projects from development through testing and deployment, maintaining project plans, timelines, deliverables, and budgets while collaborating with internal teams and escalating risks. Support quality assurance and deployment readiness, validate campaign assets and functionality, and monitor email sends and deliverability metrics.

Requirements

Requires at least one year of project or account coordination experience, preferably in a CRM, marketing, or digital agency, and experience supporting Salesforce Marketing Cloud or similar CRM projects. Candidates should have strong organizational, communication, and interpersonal skills; familiarity with CRM ecosystems and email marketing is an advantage.

Skills

Project Coordination
Project Planning
Timeline Management
Budget Tracking
Risk Management
Stakeholder Communication
Cross-Functional Collaboration
Salesforce Marketing Cloud
CRM Platforms
Quality Assurance
Testing
Email Marketing
Email Deliverability Monitoring
Customer Data Management
Omni-Channel Marketing
Analytics

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
CRM
Project Coordination
Project Management
Account Coordination
Client Projects
Project Plans
Timelines
Deliverables
Budget Tracking
Risk Management
Stakeholder Communication
Development
Testing
Deployment
Quality Assurance
QA Checklists
Email Marketing
Email Campaigns
Email Deliverability
Bounce Rates
Spam Complaints
Inbox Placement
Customer Data Management
Omni-Channel Marketing
Analytics
Digital Agency

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