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Added 13 mins ago
Director, HR Employee Service Centre
Extendicare
Markham, ON · Extendicare (Canada) Inc.
Full-time
…Employee Service Centre (ESC) is accountable for the strategic design, operational performance, and continuous improvement of Extendicare's HR shared services function. The Director defines…
Added 13 mins ago
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Pwc Canada
Calgary, AB · Montreal, QC · Ottawa, ON
Full-time
…assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be…
Added 27 mins ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…clinical and translational research programs, and excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 27 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…promotion dossiers) and genuine scientific participation in the design and interpretation of studies. This is a central position on a small, collaborative team, and the incumbent will…
Added 57 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 1 hour ago
Junior Project Operations Manager
BV GLAZING
Niagara Falls, ON
$50,000 to $80,000 CAD / year
Full-time
…skylines. From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving…
Added 1 hour ago
Software Development Manager
EBlock Inc.
Canada
$160,000 to $180,000 CAD / year
Full-time
…need a full-time coordinator, and because we would rather its manager stay close to the work than drift away from it. It is deliberately inward-facing. It does not carry product ownership,…
Added 4 hours ago
Power Market Sector Lead, Canada
HDR
Saskatoon, SK
Full-time
…market sector, we are leading, transmission and distribution design, power generation design, hydropower design, siting and routing, and environmental due diligence and monitoring…
Added 4 hours ago
Product Manager (Early Career) (Canada)
Jobright.ai
Canada
Full-time
…approach job searches. They are seeking an Early Career Product Manager to oversee the lifecycle of AI agent features, analyze user feedback, and create detailed product documentation to…
Added 6 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 11 hours ago
Radiation Therapy Clinical Educator
University Health Network
Toronto, ON
Full-time
Reports to: Manager, Radiation Professional Practice
Added 11 hours ago
Marketing Operations Specialist
Vistage Worldwide, Inc.
Calgary, AB
Full-time
Working at the intersection of marketing, sales, technology, and data, you’ll design and optimize campaigns, workflows, integrations, reporting, and processes across the revenue lifecycle.…
Added 11 hours ago
Marketing Operations Specialsit
TEC Canada
Calgary, AB
Full-time
Working at the intersection of marketing, sales, technology, and data, you’ll design and optimize campaigns, workflows, integrations, reporting, and processes across the revenue lifecycle.…
Added 12 hours ago
Product Manager (Early Career) (Canada)
Jobright.ai
Canada
Full-time
…approach job searches. They are seeking an Early Career Product Manager to oversee the lifecycle of AI agent features, analyze user feedback, and create detailed product documentation to…
Added 12 hours ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…clinical and translational research programs, and excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 12 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…promotion dossiers) and genuine scientific participation in the design and interpretation of studies. This is a central position on a small, collaborative team, and the incumbent will…
Added 13 hours ago
Lead Apprenticeship, TrainingNew
Glencore Canada
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
Reporting to the Manager, Training & Development, the Lead Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining…
Added 15 hours ago
Project Director
EBC Inc.
Mississauga, ON
…involved with, with or without the assistance of a project…
Added 16 hours ago
Project Coordinator
Mawg Design
Toronto, ON
Full-time
The Project Coordinator (PC) at Mawg Design plays a key role in supporting Project Managers and ensuring that all aspects of a project run smoothly, on time, and within budget. The PC acts…
Added 17 hours ago
Regional Manager – Engineering Operations and Business Development
ART Engineering Inc.
Toronto, ON · North York, ON
Full-time
The Regional Manager will work closely with ART Engineering’s senior leadership, technical managers, and other regional offices to support company-wide growth and ensure the local office…
Added 17 hours ago
MEAL Officer -National
Yemen HR Consulting
Aden
Contract
Reports to: Program Quality, Accountability, & Learning Manager
Added 17 hours ago
Communications Advisor - Ontario
EBC Inc.
Mississauga, ON
…external communication strategies. Reporting to the Communications Manager, this person will be instrumental in promoting EBC’s mission, vision, values, and achievements across various…
Added 18 hours ago
Manager 3, Software Development (CAN Tax Compliance)
Intuit
Toronto, ON
Full-time
Come join the CG-PD Tax Development team as a Manager 3, Software Development. CG-PD Tax Content delivers world class tax compliance and experiences to consumers and tax pros in the US and…
Added 19 hours ago
Custom Order Product Specialist/ Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
…Services and plant manufacturing. The engineer will ensure design accuracy and compliance with customer specifications, resolve discrepancies, and support the commercial aspects of orders.…
Added 20 hours ago
Lead, Health Informatics
Fraser Health
Surrey, BC
Full-time
…resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides…

JAM CRM

Project Coordinator

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

About Us

We are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint. As we continue to grow, we’re looking for a Project Coordinator to join our team and support the successful execution of our client projects, by facilitating communication between teams, managing timelines, and ensuring a smooth transition from solution design to production with our development team.

Key responsibilities

Project coordination:

Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Track project timelines, deliverables, and budgets, ensuring alignment with client objectives and internal priorities
Identify potential blockers, dependencies, or risks and escalate them to relevant stakeholders for resolution
Collaborate with internal teams, including account managers, developers, and deployment specialists, to align on project goals and timelines
Facilitate technical discussions with the development team to ensure feasibility and alignment with client needs

Process management:

Maintain and update project plans, timelines, and deliverables
Coordinate deployment activities with the deployment specialist, ensuring all assets are ready for launch
Submit and adhere to QA checklists to ensure all project deliverables meet internal quality standards before deployment
Identify and mitigate risks while ensuring all stakeholders are informed and engaged throughout the process
Maintain transparency on project status, actively tracking progress, and escalating issues early when necessary

Quality assurance:

Assist in rigorous testing by validating data, assets, and functionality against QA checklists before deployment
Track daily email sends to ensure campaigns are executed as planned and within requirements
Monitor email deliverability metrics (ex. bounce rates, spam complaints, inbox placement) and escalate issues as needed

Technical expertise:

Understand Salesforce Marketing Cloud capabilities to ensure solutions align with platform functionality and best practices

Qualifications

Experience:

1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Experience supporting Salesforce Marketing Cloud projects or similar CRM platforms

Skills:

Strong organizational skills with attention to detail, ability to manage multiple tasks and support project and account managers in a fast-paced environment
Strong communication and interpersonal skills for effective client and team collaboration

Knowledge (nice to have):

Familiarity with CRM ecosystems, including customer data management, omni-channel marketing, and analytics
Understanding of email marketing concepts and best practices

Note: This is a hybrid role and employees are required in-office 3 days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at careers@jamcrm.com.

Apply About employer

More about this job

Responsibilities

Coordinate client projects from development through testing and deployment, maintaining project plans, timelines, deliverables, and budgets while collaborating with internal teams and escalating risks. Support quality assurance and deployment readiness, validate campaign assets and functionality, and monitor email sends and deliverability metrics.

Requirements

Requires at least one year of project or account coordination experience, preferably in a CRM, marketing, or digital agency, and experience supporting Salesforce Marketing Cloud or similar CRM projects. Candidates should have strong organizational, communication, and interpersonal skills; familiarity with CRM ecosystems and email marketing is an advantage.

Skills

Project Coordination
Project Planning
Timeline Management
Budget Tracking
Risk Management
Stakeholder Communication
Cross-Functional Collaboration
Salesforce Marketing Cloud
CRM Platforms
Quality Assurance
Testing
Email Marketing
Email Deliverability Monitoring
Customer Data Management
Omni-Channel Marketing
Analytics

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
CRM
Project Coordination
Project Management
Account Coordination
Client Projects
Project Plans
Timelines
Deliverables
Budget Tracking
Risk Management
Stakeholder Communication
Development
Testing
Deployment
Quality Assurance
QA Checklists
Email Marketing
Email Campaigns
Email Deliverability
Bounce Rates
Spam Complaints
Inbox Placement
Customer Data Management
Omni-Channel Marketing
Analytics
Digital Agency

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