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Added 11 mins ago
Senior Procurement Contract Specialist
Worley
Edmonton, AB
Full-time
Worley Canada Construction is seeking a Senior Procurement Specialist to lead procurement activities across complex project scopes, including engineered equipment, bulk permanent materials,…
Added 11 mins ago
Directional Driller Specialist
SLB
Edmonton, AB · Calgary, AB
Full-time
SLB is seeking an experienced Directional Driller Specialist to join our team in Alberta. In this field-based role, you will be responsible for steering wells at rig sites using SLB…
Added 26 mins ago
Virtual Investment & Personal Banking Specialist
Scotiabank
Montreal, QC
Strong knowledge of mutual funds, including fund types, performance evaluation, risk assessment, and compliance with regulatory standards.
Added 26 mins ago
Senior Claim Specialist - Casualty and Specialty Lines Canada
AXIS (AXIS Capital)
Toronto, ON · Halifax, NS
Full-time
…stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and…
Added 41 mins ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 41 mins ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 41 mins ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The incumbent manages the work of and provides guidance to the Financial Processing Specialist as relates to student financial support administration.
Added 41 mins ago
Software Quality Analyst – Medical Devices & SaMD
Light AI
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
This role is particularly suited to an experienced software quality analyst, software validation specialist or QA professional who understands that medical-device software testing requires…
Added 1 hour ago
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
The incumbent manages the work of and provides guidance to the Financial Processing Specialist as relates to student financial support administration.
Added 1 hour ago
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Cigna Healthcare
Mississauga, ON
Full-time
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Added 1 hour ago
Product Specialist, Payment Threat Intelligence
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Toronto, ON
Full-time
Product Specialist, Payment Threat IntelligenceOverview:
Added 1 hour ago
Member Experience Advisor - Hinton Branch
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Hinton, AB
Part-time
…solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth…
Added 1 hour ago
WHS Specialist
Amazon
Brampton, ON
Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
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Young Innovations
Brantford, ON
Other
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Participates in risk management activities such as risk assessments and assists in implementing corrective and preventative measures.
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Toronto, ON · Montreal, QC
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Manager, Financial Crimes Oversight Testing
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Toronto, ON · Vancouver, BC · Halifax, NS
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…financial intelligence units, global economic sanctions, high risk client management, and regulatory…
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Enterprise Risk and Internal Audit Specialist
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Join the City of Medicine Hat as an Enterprise Risk and Internal Audit Specialist
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Senior Specialist, Security Operations
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Vancouver, BC · Metro Vancouver A, BC
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Financial Controller
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Partner with operational teams to improve internal control framework and process design to mitigate risk.
Added 2 hours ago
Claims Fraud Investigator
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Full-time
…teams, regulatory bodies, and law enforcement agencies to assess risk, gather evidence, and help protect the integrity of Pacific Blue Cross's health and benefits…
Added 3 hours ago
Nurse, Clinical Informatics Specialist
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The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 3 hours ago
Principal Test Specialist, Electrical
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Victoria, BC
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Principal Test Specialist, Electrical (Permanent)
Added 3 hours ago
Regulatory Compliance Specialist
AOT Technologies
Victoria, BC
We are looking for a knowledgeable and proactive Regulatory Compliance Specialist to join our team. As a Regulatory Compliance Specialist at AOT Technologies, you will support regulatory…

JAM CRM

Project Coordinator

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Us

We are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint. As we continue to grow, we’re looking for a Project Coordinator to join our team and support the successful execution of our client projects, by facilitating communication between teams, managing timelines, and ensuring a smooth transition from solution design to production with our development team.

Key responsibilities

Project coordination:

Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Track project timelines, deliverables, and budgets, ensuring alignment with client objectives and internal priorities
Identify potential blockers, dependencies, or risks and escalate them to relevant stakeholders for resolution
Collaborate with internal teams, including account managers, developers, and deployment specialists, to align on project goals and timelines
Facilitate technical discussions with the development team to ensure feasibility and alignment with client needs

Process management:

Maintain and update project plans, timelines, and deliverables
Coordinate deployment activities with the deployment specialist, ensuring all assets are ready for launch
Submit and adhere to QA checklists to ensure all project deliverables meet internal quality standards before deployment
Identify and mitigate risks while ensuring all stakeholders are informed and engaged throughout the process
Maintain transparency on project status, actively tracking progress, and escalating issues early when necessary

Quality assurance:

Assist in rigorous testing by validating data, assets, and functionality against QA checklists before deployment
Track daily email sends to ensure campaigns are executed as planned and within requirements
Monitor email deliverability metrics (ex. bounce rates, spam complaints, inbox placement) and escalate issues as needed

Technical expertise:

Understand Salesforce Marketing Cloud capabilities to ensure solutions align with platform functionality and best practices

Qualifications

Experience:

1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Experience supporting Salesforce Marketing Cloud projects or similar CRM platforms

Skills:

Strong organizational skills with attention to detail, ability to manage multiple tasks and support project and account managers in a fast-paced environment
Strong communication and interpersonal skills for effective client and team collaboration

Knowledge (nice to have):

Familiarity with CRM ecosystems, including customer data management, omni-channel marketing, and analytics
Understanding of email marketing concepts and best practices

Note: This is a hybrid role and employees are required in-office 3 days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at careers@jamcrm.com.

Apply About employer

More about this job

Responsibilities

Coordinate client projects from development through testing and deployment, maintaining project plans, timelines, deliverables, and budgets while collaborating with internal teams and escalating risks. Support quality assurance and deployment readiness, validate campaign assets and functionality, and monitor email sends and deliverability metrics.

Requirements

Requires at least one year of project or account coordination experience, preferably in a CRM, marketing, or digital agency, and experience supporting Salesforce Marketing Cloud or similar CRM projects. Candidates should have strong organizational, communication, and interpersonal skills; familiarity with CRM ecosystems and email marketing is an advantage.

Skills

Project Coordination
Project Planning
Timeline Management
Budget Tracking
Risk Management
Stakeholder Communication
Cross-Functional Collaboration
Salesforce Marketing Cloud
CRM Platforms
Quality Assurance
Testing
Email Marketing
Email Deliverability Monitoring
Customer Data Management
Omni-Channel Marketing
Analytics

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
CRM
Project Coordination
Project Management
Account Coordination
Client Projects
Project Plans
Timelines
Deliverables
Budget Tracking
Risk Management
Stakeholder Communication
Development
Testing
Deployment
Quality Assurance
QA Checklists
Email Marketing
Email Campaigns
Email Deliverability
Bounce Rates
Spam Complaints
Inbox Placement
Customer Data Management
Omni-Channel Marketing
Analytics
Digital Agency

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