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Added 5 mins ago
SK
Community Manager (Live-Out) - Barrie
Sterling Karamar Property Management
Barrie, ON
- $45,000 to $50,000 CAD / year
- Full-time
Responsible for the management of a residential property in an effective way with the highest level of customer service to both residents and owner. Operate within our standards of safety,…
Added 5 mins ago
SK
Resident Manager (Live-In) - Barrie
Sterling Karamar Property Management
Barrie, ON
- $35,000 to $38,000 CAD / year
- Full-time
…maintained to the SKPM standards. Responsible for all facilities service, repairs and leasing. Operate within our standards of safety, high quality customer service and efficient…
Added 5 mins ago
BB
Project Manager
Britespan Building Systems Inc
Wingham, ON
- $80,000 to $95,000 CAD / year
- Full-time
A customer-service mindset with the ability to build strong relationships.
Added 5 mins ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Contract
…Help Ahead program management and staff, utilizing a strong customer service approach, to contribute to high-quality services received by clients and families served by the…
Added 5 mins ago
JF
SAP Functional Analyst · Order to Cash
Johnvince Foods
Toronto, ON
- $90,000 to $110,000 CAD / year
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
Added 5 mins ago
JF
SAP Functional Analyst · Record to Report
Johnvince Foods
Toronto, ON
- $90,000 to $110,000 CAD / year
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
Added 5 mins ago
JF
Manager, SAP Solutions
Johnvince Foods
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
Added 5 mins ago
WS
Field Technician
Wirecommm Systems
Concord, ON
- $45,000 to $65,000 CAD / year
- Full-time
Visit customer sites to diagnose and/or correct all technical problems (Cable Television, Hi-Speed Internet and Home Phone) to the satisfaction of the customer and in accordance with…
Added 5 mins ago
TC
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
The Corporation of the City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Full-time
- Temporary
…Division of the Finance Department. Reporting to the Senior Manager, this dual role is responsible for the preparation, analysis, implementation and monitoring of the departmental operating…
Added 5 mins ago
PP
Superintendent (Live-in)-London, ON
Park Property Management
London, ON
- $30,000 to $32,000 CAD / year
- Full-time
…help create a vibrant living environment where exceptional service and high-quality standards come together. You’ll support day-to-day operations by performing preventative and responsive…
Added 5 mins ago
LL
RECEPTIONIST, PART-TIME
Lifetimes Limited Partn
Windsor, ON
- $19.09 CAD / hour
- Part-time
The Receptionist reports to the General Manager and is expected to provide courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties…
Added 5 mins ago
LM
Houseperson (Secondary Job Code) -RRCR
Lahal Management LP
Richmond, BC
- $23.97 to $24.88 CAD / hour
- Full-time
…to detail, and takes satisfaction in delivering outstanding service. If you're dependable, energetic, and passionate about creating welcoming spaces where guests can relax and feel at home,…
Added 5 mins ago
DC
Shuttle Driver
Det'on Cho Corp
Yellowknife, NT
- $25 to $26 CAD / hour
Under the supervision and direction of the General Manager, the Shuttle Driver is a key team member of the Keskorie Boarding Home who will be instrumental in providing a warm welcome…
Added 5 mins ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
Burford, ON
- Temporary
In this role, you will be responsible for the safe transportation of products while upholding a high standard of customer service. Safety is paramount, and we expect our drivers to…
Added 5 mins ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
Burford, ON
- Full-time
In this role, you will be responsible for the safe transportation of products while upholding a high standard of customer service. Safety is paramount, and we expect our drivers to…
Added 5 mins ago
ME
Customer Service Representative
MCDOUGALL ENERGY INC
Sault Ste. Marie, ON
- Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part time Customer Service Representative at our Trunk Rd ESSO location, in Sault Ste Marie, ON.
Added 5 mins ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Thunder Bay, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our John Street Thunder Bay location.
Added 5 mins ago
ME
Customer Service Representative
MCDOUGALL ENERGY INC
Thunder Bay, ON
- Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location.
Added 5 mins ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
Ottawa, ON
- Temporary
In this role, you will be responsible for the safe transportation of products while upholding a high standard of customer service. Safety is paramount, and we expect our drivers to…
Added 5 mins ago
SC
Sales Associate
Staples Canada
Brockville, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 19 mins ago
AA
Gestionnaire de Configuration, Service à la Clientèle / Configuration Manager, Customer Services
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez une expérience en service à la clientèle, en gestion de programme et/ou, vous avez travaillé sur divers projets complexes. Vous avez travaillé en ingénierie ou dans un domaine…
Added 19 mins ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 19 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 19 mins ago
D
Assistant Team Leader
Dollarama
Lac-Mégantic, QC
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…
Added 19 mins ago
SG
bar manager
Squires Gastro Pub
Burlington, ON
- Full-time

JAM CRM

Project Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us

We are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint. As we continue to grow, we’re looking for a Project Coordinator to join our team and support the successful execution of our client projects, by facilitating communication between teams, managing timelines, and ensuring a smooth transition from solution design to production with our development team.

Key responsibilities

Project coordination:

Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Track project timelines, deliverables, and budgets, ensuring alignment with client objectives and internal priorities
Identify potential blockers, dependencies, or risks and escalate them to relevant stakeholders for resolution
Collaborate with internal teams, including account managers, developers, and deployment specialists, to align on project goals and timelines
Facilitate technical discussions with the development team to ensure feasibility and alignment with client needs

Process management:

Maintain and update project plans, timelines, and deliverables
Coordinate deployment activities with the deployment specialist, ensuring all assets are ready for launch
Submit and adhere to QA checklists to ensure all project deliverables meet internal quality standards before deployment
Identify and mitigate risks while ensuring all stakeholders are informed and engaged throughout the process
Maintain transparency on project status, actively tracking progress, and escalating issues early when necessary

Quality assurance:

Assist in rigorous testing by validating data, assets, and functionality against QA checklists before deployment
Track daily email sends to ensure campaigns are executed as planned and within requirements
Monitor email deliverability metrics (ex. bounce rates, spam complaints, inbox placement) and escalate issues as needed

Technical expertise:

Understand Salesforce Marketing Cloud capabilities to ensure solutions align with platform functionality and best practices

Qualifications

Experience:

1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Experience supporting Salesforce Marketing Cloud projects or similar CRM platforms

Skills:

Strong organizational skills with attention to detail, ability to manage multiple tasks and support project and account managers in a fast-paced environment
Strong communication and interpersonal skills for effective client and team collaboration

Knowledge (nice to have):

Familiarity with CRM ecosystems, including customer data management, omni-channel marketing, and analytics
Understanding of email marketing concepts and best practices

Note: This is a hybrid role and employees are required in-office 3 days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at careers@jamcrm.com.

Apply About employer

More about this job

Responsibilities

Coordinate client projects from development through testing and deployment, maintaining project plans, timelines, deliverables, and budget tracking. Support quality assurance and deployment readiness, monitor email campaign execution and deliverability, and communicate risks or blockers to relevant stakeholders.

Requirements

Requires at least one year of project or account coordination experience, preferably in a CRM, marketing, or digital agency, and experience supporting Salesforce Marketing Cloud or similar CRM projects. Candidates should have strong organizational, communication, and interpersonal skills; familiarity with CRM ecosystems and email marketing is an advantage.

Skills

Project Coordination
Project Planning
Timeline Management
Budget Tracking
Risk Management
Stakeholder Communication
Cross-Functional Collaboration
Salesforce Marketing Cloud
CRM Platforms
Quality Assurance
Testing
Email Marketing
Email Deliverability Monitoring
Data Validation
Deployment Coordination
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
CRM
Omni-Channel Marketing
Customer Data Management
Analytics
Project Coordination
Project Management
Account Coordination
Project Plans
Timelines
Deliverables
Budget Tracking
Risk Management
Stakeholder Communication
Development
Testing
Deployment
Quality Assurance
QA Checklists
Data Validation
Email Marketing
Email Campaigns
Email Deliverability
Bounce Rates
Spam Complaints
Inbox Placement
Client Projects
Digital Agency
Marketing Agency

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