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Added 12 mins ago
IP
Group Lead, Electrical
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- Full-time
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Added 15 mins ago
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Added 30 mins ago
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Added 43 mins ago
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Added 43 mins ago
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Application & Integration Technical Analyst
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Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 43 mins ago
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Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 43 mins ago
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Software Developer - Full Stack – Senior
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Added 43 mins ago
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SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
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JAM CRM

Project Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us

We are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint. As we continue to grow, we’re looking for a Project Coordinator to join our team and support the successful execution of our client projects, by facilitating communication between teams, managing timelines, and ensuring a smooth transition from solution design to production with our development team.

Key responsibilities

Project coordination:

Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Track project timelines, deliverables, and budgets, ensuring alignment with client objectives and internal priorities
Identify potential blockers, dependencies, or risks and escalate them to relevant stakeholders for resolution
Collaborate with internal teams, including account managers, developers, and deployment specialists, to align on project goals and timelines
Facilitate technical discussions with the development team to ensure feasibility and alignment with client needs

Process management:

Maintain and update project plans, timelines, and deliverables
Coordinate deployment activities with the deployment specialist, ensuring all assets are ready for launch
Submit and adhere to QA checklists to ensure all project deliverables meet internal quality standards before deployment
Identify and mitigate risks while ensuring all stakeholders are informed and engaged throughout the process
Maintain transparency on project status, actively tracking progress, and escalating issues early when necessary

Quality assurance:

Assist in rigorous testing by validating data, assets, and functionality against QA checklists before deployment
Track daily email sends to ensure campaigns are executed as planned and within requirements
Monitor email deliverability metrics (ex. bounce rates, spam complaints, inbox placement) and escalate issues as needed

Technical expertise:

Understand Salesforce Marketing Cloud capabilities to ensure solutions align with platform functionality and best practices

Qualifications

Experience:

1+ years of project or account coordination experience, preferably in a CRM, marketing, or digital agency environment
Experience supporting Salesforce Marketing Cloud projects or similar CRM platforms

Skills:

Strong organizational skills with attention to detail, ability to manage multiple tasks and support project and account managers in a fast-paced environment
Strong communication and interpersonal skills for effective client and team collaboration

Knowledge (nice to have):

Familiarity with CRM ecosystems, including customer data management, omni-channel marketing, and analytics
Understanding of email marketing concepts and best practices

Note: This is a hybrid role and employees are required in-office 3 days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at careers@jamcrm.com.

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More about this job

Responsibilities

Coordinate client projects from development through testing and deployment, maintaining project plans, timelines, deliverables, and budget tracking. Support quality assurance and deployment readiness, monitor email campaign execution and deliverability, and communicate risks or blockers to relevant stakeholders.

Requirements

Requires at least one year of project or account coordination experience, preferably in a CRM, marketing, or digital agency, and experience supporting Salesforce Marketing Cloud or similar CRM projects. Candidates should have strong organizational, communication, and interpersonal skills; familiarity with CRM ecosystems and email marketing is an advantage.

Skills

Project Coordination
Project Planning
Timeline Management
Budget Tracking
Risk Management
Stakeholder Communication
Cross-Functional Collaboration
Salesforce Marketing Cloud
CRM Platforms
Quality Assurance
Testing
Email Marketing
Email Deliverability Monitoring
Data Validation
Deployment Coordination
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
CRM
Omni-Channel Marketing
Customer Data Management
Analytics
Project Coordination
Project Management
Account Coordination
Project Plans
Timelines
Deliverables
Budget Tracking
Risk Management
Stakeholder Communication
Development
Testing
Deployment
Quality Assurance
QA Checklists
Data Validation
Email Marketing
Email Campaigns
Email Deliverability
Bounce Rates
Spam Complaints
Inbox Placement
Client Projects
Digital Agency
Marketing Agency

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