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JAM Industries

IT - Systems Administrator

Baie-D'Urfé, QC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: 3–6 years of hands‑on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity
Posting language: English
Posted: Sep 23, 2026

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Original job description

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Systems Administrator

Location: Montréal, QC

Department: IT

Reports to: IT Infrastructure Manager

Works under the guidance of: Lead Systems Administrator / Architect

Position Type: Full-Time

Schedule: Monday–Friday during regular business hours, with the ability to perform administrative duties and maintenance outside business hours as required.

Role Summary

The mid-level Systems Administrator is responsible for‑ the administration, maintenance, and operational support of the organization’s Windows, Active Directory, and Azure environments. This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead SysAdmin/Architect to ensure stable, secure, and reliable infrastructure operations across North America. The ideal candidate brings strong systems administration experience with solid Azure skills and good networking fundamentals.

Key Responsibilities

Administer and maintain Windows Server, Active Directory, DNS, and DHCP.
Perform daily operational tasks in Azure/Entra, including VM management, VNet/NSG configuration, storage, monitoring, and backups.
Support and troubleshoot issues involving Azure hybrid identity (Entra Connect).
Provide L2/L3 escalation for systems-related incidents and service requests.
Monitor system health, performance, and capacity; apply patches and updates.
Perform backup/restore operations and ensure recovery readiness.
Conduct log analysis and root-cause troubleshooting using Azure Monitor, Log Analytics, and OS-level logs.
Collaborate with other SysAdmins, network, security, web/application, and SQL teams.
Support infrastructure-related components of business applications and peripheral systems (e.g., integrations, printers, and warehouse/RF devices).
Follow standards and direction set by the Lead SysAdmin/Architect.
Document system configurations, procedures, and troubleshooting steps.

Required Skills & Experience

3–6 years of hands‑on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity
Strong experience with Windows Server and Active Directory administration (users, groups, OUs, GPO basics, DNS/DHCP).
Solid understanding of networking fundamentals (IP addressing, subnets, routing basics, firewall concepts, DNS).
Operational experience with Microsoft Azure, including:

Virtual Machines
VNets, NSGs, routing basics
Azure Backup
Azure Monitor and basic Log Analytics
Hybrid identity components (Entra Connect)

Microsoft 365 administration (Exchange Online, SharePoint, Teams).
Experience supporting enterprise or mid-sized environments (1000–5000 users preferred).
Strong troubleshooting and analytical abilities, especially log-driven debugging.
Basic PowerShell scripting for administration tasks.
Ability to handle L2/L3 support independently while collaborating with senior team members.

Nice-to-Have Qualifications

Experience with Linux or Unix appliances (bonus only).
Familiarity with Cloudflare concepts (DNS, WAF).
Basic understanding of SQL connectivity troubleshooting.
Experience working in ITIL-driven or structured operational environments.

Competencies

Strong problem-solving and analytical thinking
Effective collaboration and communication
Adaptability and willingness to learn
Attention to detail and adherence to standards
Ability to manage multiple tasks in a dynamic environment

Why Join Us

Ready to join our team? Here’s why …

Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
Wellness Incentive Program and Employee Assistance Program
RRSP / 401(k) matching program
Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
A casual, fun, and collaborative work environment
Lively social calendar - there’s always something for everyone
Generous employee discounts on our products
Ongoing learning and development opportunities
The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

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More about this job

Responsibilities

Administer and maintain Windows Server, Active Directory, and Azure infrastructure, including identity, networking, monitoring, backups, patching, and recovery readiness. Provide L2/L3 incident escalation and troubleshooting, support infrastructure-related business systems, collaborate across IT teams, and document configurations and procedures.

Requirements

Requires 3–6 years of systems administration experience, including at least 3 years of operational Microsoft Azure experience, plus strong Windows Server and Active Directory skills and solid networking fundamentals. Candidates should have experience with Azure operations, Microsoft 365, log-driven troubleshooting, basic PowerShell, and independent L2/L3 support; experience in environments of 1,000–5,000 users is preferred.

Skills

Windows Server Administration
Active Directory
Microsoft Azure
Entra ID
DNS
DHCP
Networking Fundamentals
Azure Virtual Machines
Virtual Networks and Network Security Groups
Azure Backup
Azure Monitor
Log Analytics
Entra Connect
Microsoft 365 Administration
PowerShell
Troubleshooting

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Critical Illness Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Wellness Incentive Program
Employee Assistance Program
RRSP / 401(k) Matching
Flexible Hours
Summer Hours
Paid Vacation
Personal Time Off
Employee Discounts
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Windows Server
Active Directory
Azure
Entra ID
Entra Connect
DNS
DHCP
Virtual Machines
Virtual Networks
Network Security Groups
Azure Backup
Azure Monitor
Log Analytics
Microsoft 365
Exchange Online
SharePoint
Microsoft Teams
PowerShell
Networking
IP Addressing
Subnets
Routing
Firewall Concepts
Cloudflare
Web Application Firewall
SQL Connectivity
ITIL
Incident Management
Log Analysis
Root-Cause Troubleshooting

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