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Supportive Housing Coordinator- Casual
Indwell
Sarnia, ON
Support, Direction, and Commitment to Interdisciplinary Team
Residence Worker - Kelowna (Casual)
Active Care Youth and Adult Services
Kelowna, BC
Part-time
To provide direct care and support to the person in the resource you are assigned to and to ensure general upkeep and maintenance of the resource itself. Ensures the person’s physical,…
Residence Worker - Terrace (Casual Position)
Active Care Youth and Adult Services
Terrace, BC
Part-time
To provide direct care and support to the person in the resource you are assigned to and to ensure general upkeep and maintenance of the resource itself. Ensures the person’s physical,…
Residence Worker - Kamloops (Casual Position)
Active Care Youth and Adult Services
Kamloops, BC
Part-time
To provide direct care and support to the person in the resource you are assigned to and to ensure general upkeep and maintenance of the resource itself. Ensures the person’s physical,…
NPI Procurement Specialist
Ecolab Inc.
Calgary, AB
Full-time
Dress for your day – in a casual yet professional environment.
NPI Procurement Specialist
Ecolab
Calgary, AB · CAN-Calgary Office Starfield
Full-time
Dress for your day – in a casual yet professional environment.
NPI Project Manager Team Lead
Ecolab Inc.
Calgary, AB
Full-time
Dress for your day – in a casual yet professional environment.
NPI Project Manager Team Lead
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
Full-time
Dress for your day – in a casual yet professional environment.
Electrical Engineering Technologist
Ecolab Inc.
Calgary, AB
Full-time
Dress for your day – in a casual yet professional environment.
Electrical Engineering Technologist
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
Full-time
Dress for your day – in a casual yet professional environment.
Digital Experience - E-Commerce Support Coordinator
JAM Industries
Baie-D'Urfé, QC
Full-time
Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The…
Digital Experience - E-Commerce Support Coordinator
Jam
QC · Montreal, QC · Baie D'urfe, QC
Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The…
Added 9 hours ago
Awake Night Staff | Casual - #2220
Developmental Disabilities Association
Vancouver, BC
$26.04 to $28.85 CAD / hour
We are looking for recent graduates and experienced direct support workers to join our team! If you are passionate about making a difference in people's lives and in the community, we would…
Added 2 days ago
Medical Department Receptionist – Casual
Potlotek First Nation
NS · Chapel Island, Nova Scotia
Part-time
The Casual Medical Department Receptionist provides reception and administrative support to Potlotek First Nation’s Medical Department on an as-needed basis.
Medical Office Assistant 1
YBC
Prince George, BC
Up to $21.85 CAD / hour
Training and Professional Development Opportunities
Registered Practical Nurse - Pediatrics
Bayshore HealthCare
Barrie, ON
Part-time
…solutions provider committed to connecting skilled healthcare professionals with leading hospitals, long-term care homes, community agencies, and healthcare organizations across Canada. For…
Structural Engineer
Goldbeck Recruiting
Surrey, BC
$95,000 to $135,000 CAD / year
Full-time
…buildings. This is an opportunity to contribute to projects that support environmental protection and improve access to reliable water and wastewater…
Correctional Peace Officer (CPO 1 & 2) (Multiple Locations)
Government of Alberta
Alberta
As you will be working directly with inmates to provide support and guidance and act as a positive role model, developing an in-depth knowledge of behaviours and personalities is…
Added 9 hours ago
Residential Care Worker | Casual - #2219
Developmental Disabilities Association
Vancouver, BC
$28.46 to $31.57 CAD / hour
We are looking for recent graduates and experienced direct support workers to join our team! If you passionate about caring for others and making a difference in the community, we would…
Financial Analyst
Groupe Prelco
Belleville, ON
Full-time
…expertise will be valued and your contribution will have a direct impact on our…
Financial Analyst
Prelco Inc
Belleville, ON
$73,000 to $103,000 CAD / year
Full-time
…expertise will be valued and your contribution will have a direct impact on our…
Construction Office Administrator
Rutherford Contracting Ltd.
ON · Aurora, Ontario
Full-time
Receive and direct incoming calls through the main switchboard in a professional and courteous manner.
Licensed Practical Nurse (LPN) SCS - Casual
Boyle-McCauley Health Care
Edmonton, AB
$29.5 to $39.53 CAD / hour
…workers, health advocates, mental health therapists, and other professionals offer comprehensive, wrap-around care to Edmonton’s most marginalized population. Nursing staff are required to…
Manager, Innovation Talent Pathways
Alberta Innovates / InnoTech Alberta
AB
The Manager, Innovation Talent Pathways is an opportunity to be part of a professional, purpose-driven team that values collaboration, innovation, accountability, and continuous…
Personal Support Worker (PSW) – Pediatric Developmental Support
TWG One Health Technology Inc.
Ottawa, Ontario
Part-time
Provide 1:1 direct support in home and community settings

Jam

Digital Experience - E-Commerce Support Coordinator

QC, Canada
Montreal, QC, Canada
Baie D'urfe, QC, Canada

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The coordinator will manage the B2B product catalog, including onboarding, data curation, and content creation. Additionally, they will provide omnichannel customer support for direct-to-consumer platforms to ensure high satisfaction.

Requirements

Candidates must have 1–3 years of e-commerce experience and strong organizational skills. Proficiency in managing product data, content creation, and customer support systems is required.

Experience

2 to 5 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

E-commerce
Product onboarding
Data curation
Content creation
SEO
Media management
Catalog management
Customer service
Order tracking
Troubleshooting
Content management systems
Translation tools
Image editing
B2B
D2C
Organizational skills

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Critical illness insurance
Short-term disability
Long-term disability
Wellness incentive program
Employee assistance program
RRSP matching
401(k) matching
Flextime
Summer hours
Paid vacation
Personal time off
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
B2B
D2C
Product onboarding
Data curation
SEO
Content management system
Media management
Customer support
Order tracking
Troubleshooting
Catalog architecture
Dealer portal
Image editing
Consumer electronics
Pro-audio
Musical instruments
Omnichannel
Translation
Product copy

Original job description

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Role Summary

We are seeking a detail-oriented, collaborative eCommerce Support Coordinator to join our team. In this role, your primary focus will be owning the product onboarding process for our B2B dealer portal; curating raw data, crafting compelling product copy, and managing media assets.

Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The ideal candidate has 1–3 years of eCommerce experience, strong organizational skills, and the language proficiency required to ensure our French product content is polished and professional.

Job Functions

Primary Responsibilities: B2B Product Catalog & Content Management

Product Onboarding & Data Curation: Gather, organize, and synthesize raw product information and specifications from various internal and external sources.
Content Creation: Draft compelling, accurate, and SEO-friendly product titles, descriptions, and bullet points tailored for the B2B dealer portal.
Media Management: Source, review, and upload high-quality product images and assets ensuring they meet portal standards.
Catalog Architecture: Assign appropriate categories, tags, and attributes to new products to ensure seamless site navigation and searchability for dealers.

Secondary Responsibilities: Direct-to-Consumer (D2C) Support

Omnichannel Customer Service: Assist with day-to-day customer support inquiries across various direct-to-consumer platforms (e.g., email, chat, or marketplace messages).
Issue Resolution: Help customers with order tracking, product inquiries, returns, and basic troubleshooting to maintain high satisfaction rates.
Cross-Functional Collaboration: Feedback common customer pain points or catalog errors to the broader team to help improve the overall user experience.

Job Prerequisites & Qualifications

Required Qualifications

eCommerce Experience: Minimum 1–3 years of experience working within an eCommerce environment (B2B portal, direct-to-consumer platform, or marketplace management).
Data & Content Management: Proven experience gathering raw product data from multiple sources and transforming it into clean, accurate, and customer-ready web content (titles, bullet points, and descriptions).
Customer Support Skills: Experience interacting with customers and handling inquiries or troubleshooting issues on D2C platforms via email, chat, or support ticketing systems.
Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image handling.
Collaborative Energy: A positive, high-energy team player who brings an enthusiastic attitude to daily tasks and thrives in a supportive, cross-functional environment.

Preferred (Nice-to-Have) Qualifications

B2B Portal Familiarity: Prior experience specifically managing dealer portals or wholesale eCommerce channels.
Basic Image Editing: Familiarity with basic photo cropping, resizing, or formatting to ensure product imagery fits site specifications.
Detail-Oriented Mindset: Strong organizational skills with a knack for spotting data inconsistencies or translation awkwardness before content goes live

#NexoraNA

Why Join Us

Ready to join our team? Here’s why …

Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
Wellness Incentive Program and Employee Assistance Program
RRSP / 401(k) matching program
Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
A casual, fun, and collaborative work environment
Lively social calendar - there’s always something for everyone
Generous employee discounts on our products
Ongoing learning and development opportunities
The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

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