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Added 18 days ago
Social Media & Student Engagement Coordinator
Dexterra Group
Charlottetown, PE
Full-time
We’re looking for a creative, outgoing, and food-loving individual to join our on-campus dining team at UPEI as a Student Engagement & Social Media Coordinator.
Added 1 day ago
Coordinateur(trice) en commerce électronique / Ecommerce Coordinator
Steve Madden Canada
Pointe-Claire, QC
Full-time
Nous recherchons un Coordinateur(trice) en commerce électronique motivé qui aime la mode, qui est enthousiasmé par le monde du commerce numérique et qui a hâte d'apprendre et de grandir…
Added 1 month ago
Now Hiring: Client Advisor / Account Coordinator
AdEasy Inc.
Winnipeg, MB
Full-time
Added 2 days ago
E-Commerce Coordinator
TallGrass Natural Health
Vancouver, BC
Full-time
TallGrass Natural Health is looking for an E-Commerce Coordinator to support organic growth, on-site conversion, and merchandising execution across our portfolio of six direct-to-consumer…
Added 2 days ago
Administrative Coordinator - Finance
Retirement Concepts
Summerland, BC
$60,450 CAD / year
Temporary
Reporting to the General Manager and/or designate, the Administrative Coordinator may provide confidential administrative support to the General Manager and other members of the management…
Added 2 days ago
Administrative Coordinator - Finance
West Coast Seniors Housing Management Limited Partnership
Summerland, BC
$60,450 CAD / year
Full-time · Temporary
designate, the Administrative Coordinator may provide confidential
Added 2 days ago
Web Content Coordinator
Linen Chest
Laval, QC
Full-time
…growing rapidly, and we are looking for new talent to join our E-commerce…
Added 2 days ago
E-Commerce Coordinator
Silk & Snow
Toronto, ON
Full-time
The E-commerce Coordinator will support the day-to-day operations and optimization of Silk & Snow's online store. Reporting to the Manager, E-commerce, you'll help maintain the health of…
Added 2 days ago
E-Commerce Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
Full-time
As an E-Commerce Coordinator, you will be the bridge between our products and the thousands of customers who browse our website every day. You’ll work closely with our Development, UX/UI,…
Added 17 days ago
Coordonnateur(trice) du soutien aux marques / Brand Support Coordinator
JAM Industries
Baie-D'Urfé, QC
Full-time
Expérience dans les secteurs de l’électronique grand public, du commerce de détail, du commerce de gros ou de la distribution.
Added 3 days ago
Sales Coordinator -CPG/Retail
Upper Canada Soap
Mississauga, ON
Full-time
We are seeking a passionate and driven Sales Coordinator to join our dynamic team and contribute to the growth of our company. If you're a highly organized individual, with great…
Added 3 days ago
Intermediate Agile Project Manager
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$45 to $55 CAD / hour
Contract
Experience supporting digital technology teams (e-commerce, marketing platforms, CRM, cloud applications).
Added 3 days ago
Co-op/Intern Campus Operations Coordinator
Kinaxis
Ottawa, ON
Internship
As a Campus Operations Coordinator Intern, you'll support the day-to-day operations of our campus program, helping coordinate recruitment activities, campus events, intern initiatives, and…
Added 3 days ago
HR Assistant - Payroll Coordinator
Pantos Logistics Canada Inc.
Toronto, ON · North York, ON
Full-time
…logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo…
Added 3 days ago
Coordonnateur.trice marketing
CARBONLEO
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
…cumulant de nombreuses années d’expérience en immobilier et en commerce de…
Added 3 days ago
Commercial Learning & Development Training Coordinator & Project Support
Olympus Corporation
New Hamburg, ON
Full-time
Added 3 days ago
HR Assistant - Payroll Coordinator
Pantos Logistics Canada Inc.
Toronto, ON
…logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo…
Added 4 months ago
sales and promotions coordinator
Sales Dynamics Inc.
Toronto, ON · North York, ON
Full-time
Conduct online marketing, E-commerce and Website promotions
Added 5 days ago
2027 Capital Markets, Global Transaction Banking, Project Coordinator (12 months)
Royal Bank of Canada
Toronto, ON
Full-time
Working towards a degree in business, commerce, or related field
Added 5 days ago
2027 Capital Markets, Global Transaction Banking, Project Coordinator (12 months)
RBC
Toronto, ON
Full-time
Working towards a degree in business, commerce, or related field
Added 5 days ago
2027 Capital Markets, Global Transaction Banking, Project Coordinator (12 months)
RBC
Toronto, ON
Full-time
Working towards a degree in business, commerce, or related field
Added 5 days ago
Représentant(e) du service à la clientèle (Customer Service Representative)
Composites One
Saint-Bruno, QC
Full-time
Minimum de 3 années d’expérience pertinente et/ou de formation dans un environnement de service à la clientèle non lié au commerce de détail.
Added 5 days ago
Transportation Coordinator
Metro Supply Chain
Mississauga, ON
Full-time
The Managed Transportation Coordinator is responsible for executing and monitoring daily shipments to ensure accuracy, efficiency, and complete end-to-end visibility. This role supports…
Added 5 days ago
Sales Coordinator
Herschel Supply Company
Vancouver, BC
Full-time
The Sales Coordinator provides operational, administrative, and systems support across the North American sales organization. Acting as a central operational connector between the internal…
Added 5 days ago
Sales Coordinator
Herschel Supply Co.
Vancouver, BC
The Sales Coordinator provides operational, administrative, and systems support across the North American sales organization. Acting as a central operational connector between the internal…

Jam

Digital Experience - E-Commerce Support Coordinator

QC, Canada
Montreal, QC, Canada
Baie D'urfe, QC, Canada

Experience: eCommerce Experience: Minimum 1–3 years of experience working within an eCommerce environment (B2B portal, direct-to-consumer platform, or marketplace management).
Posting language: English
Posted: Jul 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Role Summary

We are seeking a detail-oriented, collaborative eCommerce Support Coordinator to join our team. In this role, your primary focus will be owning the product onboarding process for our B2B dealer portal; curating raw data, crafting compelling product copy, and managing media assets.

Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The ideal candidate has 1–3 years of eCommerce experience, strong organizational skills, and the language proficiency required to ensure our French product content is polished and professional.

Job Functions

Primary Responsibilities: B2B Product Catalog & Content Management

Product Onboarding & Data Curation: Gather, organize, and synthesize raw product information and specifications from various internal and external sources.
Content Creation: Draft compelling, accurate, and SEO-friendly product titles, descriptions, and bullet points tailored for the B2B dealer portal.
Media Management: Source, review, and upload high-quality product images and assets ensuring they meet portal standards.
Catalog Architecture: Assign appropriate categories, tags, and attributes to new products to ensure seamless site navigation and searchability for dealers.

Secondary Responsibilities: Direct-to-Consumer (D2C) Support

Omnichannel Customer Service: Assist with day-to-day customer support inquiries across various direct-to-consumer platforms (e.g., email, chat, or marketplace messages).
Issue Resolution: Help customers with order tracking, product inquiries, returns, and basic troubleshooting to maintain high satisfaction rates.
Cross-Functional Collaboration: Feedback common customer pain points or catalog errors to the broader team to help improve the overall user experience.

Job Prerequisites & Qualifications

Required Qualifications

eCommerce Experience: Minimum 1–3 years of experience working within an eCommerce environment (B2B portal, direct-to-consumer platform, or marketplace management).
Data & Content Management: Proven experience gathering raw product data from multiple sources and transforming it into clean, accurate, and customer-ready web content (titles, bullet points, and descriptions).
Customer Support Skills: Experience interacting with customers and handling inquiries or troubleshooting issues on D2C platforms via email, chat, or support ticketing systems.
Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image handling.
Collaborative Energy: A positive, high-energy team player who brings an enthusiastic attitude to daily tasks and thrives in a supportive, cross-functional environment.

Preferred (Nice-to-Have) Qualifications

B2B Portal Familiarity: Prior experience specifically managing dealer portals or wholesale eCommerce channels.
Basic Image Editing: Familiarity with basic photo cropping, resizing, or formatting to ensure product imagery fits site specifications.
Detail-Oriented Mindset: Strong organizational skills with a knack for spotting data inconsistencies or translation awkwardness before content goes live

#NexoraNA

Why Join Us

Ready to join our team? Here’s why …

Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
Wellness Incentive Program and Employee Assistance Program
RRSP / 401(k) matching program
Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
A casual, fun, and collaborative work environment
Lively social calendar - there’s always something for everyone
Generous employee discounts on our products
Ongoing learning and development opportunities
The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

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More about this job

Responsibilities

The coordinator will manage the B2B product catalog, including onboarding, data curation, and content creation. Additionally, they will provide omnichannel customer support for direct-to-consumer platforms to ensure high satisfaction.

Requirements

Candidates must have 1–3 years of e-commerce experience and strong organizational skills. Proficiency in managing product data, content creation, and customer support systems is required.

Skills

E-commerce
Product onboarding
Data curation
Content creation
SEO
Media management
Catalog management
Customer service
Order tracking
Troubleshooting
Content management systems
Translation tools
Image editing
B2B
D2C
Organizational skills

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Critical illness insurance
Short-term disability
Long-term disability
Wellness incentive program
Employee assistance program
RRSP matching
401(k) matching
Flextime
Summer hours
Paid vacation
Personal time off
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
B2B
D2C
Product onboarding
Data curation
SEO
Content management system
Media management
Customer support
Order tracking
Troubleshooting
Catalog architecture
Dealer portal
Image editing
Consumer electronics
Pro-audio
Musical instruments
Omnichannel
Translation
Product copy

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