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Added 13 mins ago
DC
Facilities Maintenance Coordinator
Douglas College
New Westminster, BC
- Full-time
…important role will provide direction, leadership, project administration, and supervision of projects to which they are assigned. Major areas of responsibility for this role include…
Added 13 mins ago
S
Operations & Business Manager
SafetyCo
Vaughan, ON
- Full-time
The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple…
Added 13 mins ago
Senior Manager, Business Development
Give and Go Prepared Foods
Toronto, ON
…highly visible capital projects. The Sr. Business Development Manager interfaces with cross-functional partners at all levels of the organization, including brand stewards in Marketing,…
Added 43 mins ago
AS
office mananger
A Smith Plumbing Drain & Heating
Toronto, ON
- Full-time
Role Description The Office Manager is a full-time, hybrid role based in Toronto, ON, with a combination of in-office work and some work-from-home flexibility. This role oversees daily…
Added 43 mins ago
ED
Branded Retail Account Manager
Equator Design
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Bachelor’s degree in Marketing, Business Administration, or Design
Added 43 mins ago
T
Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
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- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 1 hour ago
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Customer Experience Associate
TD
Guelph, ON
- Part-time
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 1 hour ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.
Added 2 hours ago
VG
Executive Assistant
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
…Administrative position, the Executive Assistant oversees the VGFN Administration Team ensuring they are providing necessary professional support to the organization that establishes…
Added 2 hours ago
KD
Account Manager
Keurig Dr Pepper
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
…business objectives for the team managing West regional account operations. They will work in collaboration with the Customer team lead -National account West and manage Federated Coop,…
Added 2 hours ago
W
Manager, Supply Chain
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Calgary, AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 2 hours ago
V
Spec, Procurement
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 2 hours ago
V
Specialist, Technical - Business Planning Architecture
Vale
Canada
- Full-time
Bachelor's degree in Business Administration, Engineering, Commerce, Finance, Economics, Operations Management, Project Management, or a related discipline.
Added 2 hours ago
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Manager - Diagnostic Imaging
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 2 hours ago
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Calgary, AB
- Full-time
The Assistant Store Manager is a key position within the store environment and performs a wide variety of duties under the direction of the Store Manager. In the absence of the Store…
Added 3 hours ago
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Housing Coordinator - CLC
Campus Living Centres
Merritt, BC
- Full-time
The Housing Coordinator provides the overall administration of the housing components related to the property. The Housing Coordinator reports to the Operations Manager and assists with the…
Added 3 hours ago
TC
Senior Fund Accountant, Fund Accounting – Hedge Funds
The Citco Group Limited
Toronto, ON
- Full-time
…locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’…
Added 3 hours ago
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Operations Manager
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Winnipeg, MB
- Full-time
The Operations Manager – MRF oversees daily processing, maintenance coordination, and workforce management within a high-volume Material Recovery Facility (MRF). This role drives production…
Added 3 hours ago
DH
Assistant Front Office Manager
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Quebec, QC
- Full-time
Job CategoryRooms & Guest Services Operations
Added 3 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Victoria, BC
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 3 hours ago
A
Bilingual HR Advisor
ALS
Winnipeg, MB · Sudbury, ON · Thunder Bay, ON · CAN - ON - Sudbury
- Full-time
The HR Advisor works with the HR Manager to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and…
Added 3 hours ago
T
PIA Client Service Associate
TD
Winnipeg, MB
- Full-time
Accept/create leads and ensure correct referral coding administration
Added 3 hours ago
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Personal Banking Associate Trainee
TD
Duncan, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 3 hours ago
BI
Human Resources Generalist
Baxter International Inc.
Mississauga, ON
- Full-time
…a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional…

Jamieson Wellness Inc.

Bilingual Customer Service Representative

Windsor, ON, Canada

$45,700 to $68,500 CAD / year · Full-time

Apply About employer

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Job details

Pay: $45,700 to $68,500 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Career Opportunity at Jamieson Wellness

Position Details

Position Title: Bilingual Customer Service Representative

Posting Number: 183-26-JLL-SAL

Posting Date: November 3, 2026

Department: Supply Chain

Location: Windsor, ON

Job Type: Full-Time

Reports To: Global Customer Service Manager

Number of Openings: 1

Who We Are

Jamieson Wellness is Canada’s leading health and wellness company, driven by our purpose of Inspiring Better Lives Every Day. Established in 1922, we are Canada’s #1 consumer health brand, proudly inspiring better lives for over 100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every day.

Our strong reputation is built on a commitment to quality, innovation, integrity, inclusion, and sustainability, supported by world-class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers.

Learn more: www.jamiesonwellness.com

What You’ll Do

We are seeking a detail-oriented and proactive Customer Service Representative to join our operations team.You will own the end-to-end customer order lifecycle, for initial entry through to final delivery at major retail and distributor networks. You will act as the critical link between our customers finance, sales teams, logistic and supply chain partners to ensure seamless execution, on-time in-full (OTIF) delivery and exceptional service.

In this role you will:

Process all orders in a timely manner ensuring maximum unit fill, correct pricing. Review all open orders to ensure they are kept current and prioritized on a daily basis.
Liaise with production planning and CPFR when required to confirm stock availability for orders and manage order allocation
Answer all inquiries in a professional, congenial, and timely manner for the following purposes: placement of orders, reporting of damages, shipping errors, pricing errors, product availability, tracing of orders and new accounts
Maintain current knowledge of required documentation for international orders and 3'd party contracts
Liaise with Traffic/Customs Compliance for required document completion – collaborate closely with the warehouse and carrier networks to track shipments, support the coordination of appointment compliance and expedite urgent orders to meet strict retailer delivery windows
Communicate to the accounts, Territory Managers, and Key Account Managers all pertinent
information regarding ship dates, back orders, discontinued items substitutions, etc.
Liaise with 3'd party service providers by providing open order details and follow up to ensure that all orders can be filled and shipped within the required time frame to meet customers requested delivery dates
Review sales orders for invoice accuracy – troubleshoot and resolve order exceptions, master data sync, including short-shipments, transit delays and billing discrepancies to minimize retailer fines and deductions
Act as liaise with Sales Team on items including but not limited to, car stock, POP material, special reports, out of stock situations and launch date problems
As required ensure delivery and return of trade show materials and point of purchase material.
Review, approve and process claims from accounts for A/R posting
Data Integrity – Maintain accurate customer account profiles, pricing sheets and order logs within SAP to support clean operational reporting
Working in compliance with the company's Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. Facilities
Other duties or projects as assigned

What You Bring

French-language skills are an asset for communicating with our regional partners
Minimum Grade 12 or equivalent – preference will be given to those with a diploma in Business Administration, Supply Chain Management, Logistics or a related field
Excellent interpersonal and communication skills (verbal and written)
Hands-on proficiency with SAP ERP. Advanced analytics skills in Microsoft Excel are highly preferred
Self-motivated, good organizational skills and a team player
Ability to communicate in a bilingual capacity would be a definite benefit, preferably in French
Able to work in a fast-paced environment
Financial/analytical skills would be an asset

Don’t meet all requirements?

We still encourage you to apply. Research shows some people only apply when they meet every qualification, but we value diverse experiences, perspectives, and transferable skills.

Compensation

Jamieson Wellness offers a competitive total rewards package designed to support your well-being and professional growth. This includes base pay, eligibility for our Short-Term Incentive Program, and a comprehensive benefits offering.

For this role, the posting range is $45,700 – $68,500, which reflects the full salary range of the position. Final compensation will be determined based on factors such as relevant experience, level of education, role scope, and other professional qualifications aligned with the requirements and complexity of this position.

Why Join Jamieson Wellness

Health & Wellness: Competitive benefits, wellness programs, and product discounts,
Financial Security: Company‑paid RRSP (no match required) and an Employee Share Purchase Plan
Flexibility & Balance: Flexible work models and respect for personal time
Growth & Development: Learning opportunities, career pathways, and meaningful performance conversations
Purpose & Impact: Work for an organization committed to improving health and making a positive global impact

Our Commitment to Inclusion and Belonging

Inclusion and belonging are the foundational to our culture.

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive. For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We’re committed to making the experience accessible and equitable for all, and we’ll work together to find the right solution.

How we Hire

We sometimes use AI tools (like LinkedIn) to suggest candidates, but every application we receive is reviewed by a real human and final hiring decisions are made by your future people leader

How to Apply

Submit your application by [Closing Date] through LinkedIn or by emailing recruitment@jamiesonlabs.com with the Position title in the subject line.

Let’s inspire better lives - starting with yours.

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More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with customers, sales, production planning, logistics, warehouses, and carriers to support accurate, on-time fulfillment. Resolve order, shipment, pricing, billing, and claims issues while maintaining customer data and order records in SAP.

Requirements

A minimum of Grade 12 or equivalent is required, with a business administration, supply chain, logistics, or related diploma preferred. The role calls for strong communication and organizational skills, SAP ERP proficiency, and preferably advanced Excel and French-language skills; relevant years of experience are not specified.

Skills

Customer Service
Order Processing
SAP ERP
Microsoft Excel
Order Lifecycle Management
Inventory Coordination
Shipment Tracking
Pricing Accuracy
Invoice Review
Claims Processing
Data Integrity
Customer Account Management
Communication
Organization
Analytical Skills
French Language

Benefits

Competitive Benefits
Wellness Programs
Product Discounts
Company-Paid RRSP
Employee Share Purchase Plan
Flexible Work Models
Learning Opportunities
Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Order Lifecycle
SAP ERP
Microsoft Excel
Supply Chain
Logistics
Production Planning
CPFR
Inventory Availability
Order Allocation
On-Time In-Full Delivery
International Orders
Customs Compliance
Shipment Tracking
Appointment Compliance
Retailer Delivery Windows
Pricing Accuracy
Invoice Accuracy
Order Exceptions
Master Data
Short Shipments
Transit Delays
Billing Discrepancies
Accounts Receivable
Claims Processing
Customer Account Profiles
Data Integrity
Good Manufacturing Practices
French

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