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Added 13 mins ago
SO
Software Quality Assurance Specialist (BC-Hybrid)
Square One Insurance Services
Vancouver, BC
- $67,000 to $76,000 CAD / year
- Full-time
Experience working with and troubleshooting production environments.
Added 13 mins ago
Line Cook
Recipe Unlimited
Chatham-Kent, ON · Chatham, ON
Keep the work area, utensils and production equipment clean and sanitized at all times
Added 13 mins ago
Production Manager
Westerkirk
Calgary, AB
…comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled…
Added 13 mins ago
ECH - Design Merchandiser
The Employee Experience Team
Caledonia, ON
Excellent time management skills with the ability to prioritize tasks based on urgency & production schedule.
Added 13 mins ago
BS
Purchasing Agent, Senior
BVGlazing Systems
Niagara Falls, ON
- $70,000 to $80,000 CAD / year
- Full-time
Coordinate material deliveries to support production and project schedules.
Added 13 mins ago
D
Technical Product Owner (Quickbase)
Doxim
Canada
- Full-time
Doxim is seeking a Product Owner to design, build, integrate, deploy, and support enterprise workflow applications on the Quickbase platform. The immediate priority is to accelerate…
Added 13 mins ago
AM
IP Silicon Validation Engineer
Advanced Micro Devices, Inc
Vancouver, BC
- Full-time
Debugging IP issues found during pre-silicon, bring-up, system validation, and production phases of the SOC programs.
Added 14 mins ago
ES
Senior Data Engineer
Exchange Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Operations and designs, builds, and scales the data systems that support analytics, AI-enabled experiences, and organizational decision-making. The role owns significant parts of the data…
Added 14 mins ago
AI
Oracle Database Administrator
Apptoza Inc.
Toronto, ON
- Contract
7.Ability to work with offshore teams for maintenance and production support activities
Added 14 mins ago
JG
Greenhouse Grower Team Lead
JEFFERY'S GREENHOUSES INC
St. Catharines, ON
- Full-time
Working closely with the Head Grower, Production Manager, and Greenhouse Management, the Grower Team Lead coordinates daily growing activities, labour assignments, crop care, and team…
Added 14 mins ago
SI
Java Software Engineer
Smart IT Frame LLC
Mississauga, ON
- Full-time
Strong troubleshooting and production support capabilities.
Added 14 mins ago
Q
Electronics Engineer
Quectel
Richmond, BC
- Full-time
· Debug prototypes and support pilot production and mass production introduction.
Added 14 mins ago
JG
Sr .Net developer
J&M Group
Montreal, QC
- Contract
We are looking for a Senior .NET Developer with strong C#, .NET/.NET Core, REST/SOAP APIs, application support, and OpenShift experience.
Added 14 mins ago
B
Senior Software Developer
Botpress
Montreal, QC
- Full-time
As a Senior Software Developer at Botpress, you'll be at the forefront of developing innovative solutions that drive the future of conversational AI. As a senior member of the engineering…
Added 28 mins ago
Line Runner
Hilton Food Group Plc
Brantford, ON
The Line Operator is responsible for safely operating, monitoring, and supporting production-line equipment to manufacture products according to production schedules, specifications,…
Added 28 mins ago
D
Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
Support recruitment, onboarding, performance management and development of sales personnel.
Added 28 mins ago
CE
Senior Geoscience Technologist
Cenovus Energy
Calgary, AB
- Full-time
…manage subsurface data, maintain geoscience databases, and support technical applications and workflows that enable development…
Added 28 mins ago
SA
Quality Inspector
Standard Aero
Winnipeg, MB
- Full-time
Cross train in other complementary skills and seeks endorsements for those skills as needed to support production requirements.
Added 28 mins ago
CT
Shift Manager
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
…develop your supervisors, build a culture of accountability, and support employees through strong people leadership. Whether your background is in distribution centre operations or you…
Added 28 mins ago
KC
Senior Mechanical Engineer- Tailings Delivery
Klohn Crippen Berger
Vancouver, BC
- Full-time
…understanding of the communities, industries, and environments that we support. At KCB, our team collaborates across regions and disciplines to bring practical thinking, technical…
Added 28 mins ago
Assistant Gérant (e)
Five Guys
Longueuil, QC · Greenfield Park, QC
Préparer et contrôler les activités de production d'un produit de qualité supérieure.
Added 28 mins ago
AC
Marketing Advisor - Signage
Air Canada
Toronto, ON · Dorval, QC
- Full-time
…signage projects from initial request through design, approval, production, delivery, installation and close-out. The role also supports the ongoing evolution of the signage program through…
Added 28 mins ago
S
Business Intelligence (BI) Data Engineer
Semex
Guelph, ON
- Full-time
Design, build, test, deploy and support data pipelines and transformations using Microsoft Fabric and approved cloud-native patterns.
Added 43 mins ago
NA
INTERDISCIPLINARY ENGINEER (AEROSPACE / ELECTRONICS / MECHANICAL)
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will provide technical decisions, engineering advice, and information to members or MRO engineering / Production and Fleet Support Teams (as needed).
Added 43 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Support recruitment, onboarding, performance management and development of sales personnel.

Jamieson Wellness Inc.

Bilingual Customer Service Representative

Windsor, ON, Canada

$45,700 to $68,500 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,700 to $68,500 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Career Opportunity at Jamieson Wellness

Position Details

Position Title: Bilingual Customer Service Representative

Posting Number: 183-26-JLL-SAL

Posting Date: November 3, 2026

Department: Supply Chain

Location: Windsor, ON

Job Type: Full-Time

Reports To: Global Customer Service Manager

Number of Openings: 1

Who We Are

Jamieson Wellness is Canada’s leading health and wellness company, driven by our purpose of Inspiring Better Lives Every Day. Established in 1922, we are Canada’s #1 consumer health brand, proudly inspiring better lives for over 100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every day.

Our strong reputation is built on a commitment to quality, innovation, integrity, inclusion, and sustainability, supported by world-class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers.

Learn more: www.jamiesonwellness.com

What You’ll Do

We are seeking a detail-oriented and proactive Customer Service Representative to join our operations team.You will own the end-to-end customer order lifecycle, for initial entry through to final delivery at major retail and distributor networks. You will act as the critical link between our customers finance, sales teams, logistic and supply chain partners to ensure seamless execution, on-time in-full (OTIF) delivery and exceptional service.

In this role you will:

Process all orders in a timely manner ensuring maximum unit fill, correct pricing. Review all open orders to ensure they are kept current and prioritized on a daily basis.
Liaise with production planning and CPFR when required to confirm stock availability for orders and manage order allocation
Answer all inquiries in a professional, congenial, and timely manner for the following purposes: placement of orders, reporting of damages, shipping errors, pricing errors, product availability, tracing of orders and new accounts
Maintain current knowledge of required documentation for international orders and 3'd party contracts
Liaise with Traffic/Customs Compliance for required document completion – collaborate closely with the warehouse and carrier networks to track shipments, support the coordination of appointment compliance and expedite urgent orders to meet strict retailer delivery windows
Communicate to the accounts, Territory Managers, and Key Account Managers all pertinent
information regarding ship dates, back orders, discontinued items substitutions, etc.
Liaise with 3'd party service providers by providing open order details and follow up to ensure that all orders can be filled and shipped within the required time frame to meet customers requested delivery dates
Review sales orders for invoice accuracy – troubleshoot and resolve order exceptions, master data sync, including short-shipments, transit delays and billing discrepancies to minimize retailer fines and deductions
Act as liaise with Sales Team on items including but not limited to, car stock, POP material, special reports, out of stock situations and launch date problems
As required ensure delivery and return of trade show materials and point of purchase material.
Review, approve and process claims from accounts for A/R posting
Data Integrity – Maintain accurate customer account profiles, pricing sheets and order logs within SAP to support clean operational reporting
Working in compliance with the company's Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. Facilities
Other duties or projects as assigned

What You Bring

French-language skills are an asset for communicating with our regional partners
Minimum Grade 12 or equivalent – preference will be given to those with a diploma in Business Administration, Supply Chain Management, Logistics or a related field
Excellent interpersonal and communication skills (verbal and written)
Hands-on proficiency with SAP ERP. Advanced analytics skills in Microsoft Excel are highly preferred
Self-motivated, good organizational skills and a team player
Ability to communicate in a bilingual capacity would be a definite benefit, preferably in French
Able to work in a fast-paced environment
Financial/analytical skills would be an asset

Don’t meet all requirements?

We still encourage you to apply. Research shows some people only apply when they meet every qualification, but we value diverse experiences, perspectives, and transferable skills.

Compensation

Jamieson Wellness offers a competitive total rewards package designed to support your well-being and professional growth. This includes base pay, eligibility for our Short-Term Incentive Program, and a comprehensive benefits offering.

For this role, the posting range is $45,700 – $68,500, which reflects the full salary range of the position. Final compensation will be determined based on factors such as relevant experience, level of education, role scope, and other professional qualifications aligned with the requirements and complexity of this position.

Why Join Jamieson Wellness

Health & Wellness: Competitive benefits, wellness programs, and product discounts,
Financial Security: Company‑paid RRSP (no match required) and an Employee Share Purchase Plan
Flexibility & Balance: Flexible work models and respect for personal time
Growth & Development: Learning opportunities, career pathways, and meaningful performance conversations
Purpose & Impact: Work for an organization committed to improving health and making a positive global impact

Our Commitment to Inclusion and Belonging

Inclusion and belonging are the foundational to our culture.

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive. For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We’re committed to making the experience accessible and equitable for all, and we’ll work together to find the right solution.

How we Hire

We sometimes use AI tools (like LinkedIn) to suggest candidates, but every application we receive is reviewed by a real human and final hiring decisions are made by your future people leader

How to Apply

Submit your application by [Closing Date] through LinkedIn or by emailing recruitment@jamiesonlabs.com with the Position title in the subject line.

Let’s inspire better lives - starting with yours.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with customers, sales, production planning, logistics, warehouses, and carriers to support accurate, on-time fulfillment. Resolve order, shipment, pricing, billing, and claims issues while maintaining customer data and order records in SAP.

Requirements

A minimum of Grade 12 or equivalent is required, with a business administration, supply chain, logistics, or related diploma preferred. The role calls for strong communication and organizational skills, SAP ERP proficiency, and preferably advanced Excel and French-language skills; relevant years of experience are not specified.

Skills

Customer Service
Order Processing
SAP ERP
Microsoft Excel
Order Lifecycle Management
Inventory Coordination
Shipment Tracking
Pricing Accuracy
Invoice Review
Claims Processing
Data Integrity
Customer Account Management
Communication
Organization
Analytical Skills
French Language

Benefits

Competitive Benefits
Wellness Programs
Product Discounts
Company-Paid RRSP
Employee Share Purchase Plan
Flexible Work Models
Learning Opportunities
Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Order Lifecycle
SAP ERP
Microsoft Excel
Supply Chain
Logistics
Production Planning
CPFR
Inventory Availability
Order Allocation
On-Time In-Full Delivery
International Orders
Customs Compliance
Shipment Tracking
Appointment Compliance
Retailer Delivery Windows
Pricing Accuracy
Invoice Accuracy
Order Exceptions
Master Data
Short Shipments
Transit Delays
Billing Discrepancies
Accounts Receivable
Claims Processing
Customer Account Profiles
Data Integrity
Good Manufacturing Practices
French

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