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Added 25 mins ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
…products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction…
Added 25 mins ago
V
Spec, Procurement
Vale
Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 55 mins ago
HI
Product Owner ( Spanish Speaker )
HRbrain Inc.
Toronto, ON
- Full-time
Utilize data and analytics to identify user needs, track product performance, and make informed decisions. Conduct market research, user testing, and competitor analysis to stay ahead of…
Added 1 hour ago
SE
Project Planner / Planificateur de projet
Siemens Energy
Montreal, QC
- Full-time
Perform detailed time impact analysis in coordination with project manager. Assist is supporting schedule information and narrative for official correspondence and change order management.
Added 1 hour ago
AT
Credit Analyst / Analyste Crédit
Allianz Trade in North America
Montreal, QC
- Full-time
Manage a profitable portfolio of business within the parameters agreed upon with the VP Risk Monitoring Manager and the VP RIC Director, utilizing sound credit analysis techniques.
Added 1 hour ago
B+
Accounting Analyst
Bausch + Lomb
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…established over our 170-year history. We have a significant global research, development, manufacturing, and commercial footprint of approximately 13,000 employees and a presence in…
Added 1 hour ago
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Bilingual HR Advisor
ALS
Winnipeg, MB · Sudbury, ON · Thunder Bay, ON · CAN - ON - Sudbury
- Full-time
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Added 1 hour ago
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Assistant Manager, Insurance Accounting
BCAA
Burnaby, BC · *Head Office
- Full-time
As the Assistant Manager, Insurance Accounting, you’ll play a hands-on leadership role supporting full-cycle insurance accounting, financial and regulatory reporting, internal controls, and…
Added 1 hour ago
LI
Director of Enterprise Sales (New Business)
Loopio Inc.
Remote, Canada
- $288,000 to $324,000 CAD / year
- Full-time
- Remote
Embrace Data: Make data-driven decisions the standard across the sales organization, using analytics to identify opportunities and mitigate risks.
Added 2 hours ago
B
Project Engineer – Major Projects | Canada & USA
Barnard
NL · Newfoundland and Labrador, Canada
- Full-time
Accumulate all necessary data and prepare monthly pay estimates
Added 2 hours ago
SE
Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Montreal, QC
- Full-time
As a Commodity Manager, you become an essential contributor to Siemens Energy’s mission of energizing society and accelerating the energy transition. Your work directly supports the…
Added 2 hours ago
SE
Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Oakville, ON
- Full-time
As a Commodity Manager, you become an essential contributor to Siemens Energy’s mission of energizing society and accelerating the energy transition. Your work directly supports the…
Added 2 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman
Toronto, ON
- Full-time
Knowledge and in-depth experience with customer research techniques (interviews, surveys, focus groups, etc.).
Added 2 hours ago
WC
Account Manager
White Cap Canada
Calgary, AB
- Full-time
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Added 2 hours ago
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Account Representative- Sales Training Program (Calgary) January 18, 2027 Start Date
CDW
Calgary, AB
- Full-time
…Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 2 hours ago
C
Account Representative- Sales Training Program (Edmonton) January 18, 2027 Start Date
CDW
Edmonton, AB
- Full-time
…Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 2 hours ago
C
Account Representative- Sales Training Program (Ottawa) January 18, 2027 Start Date
CDW
Ottawa, ON
- Full-time
…Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 2 hours ago
I
Product Marketing Manager
Improvado
Remote, Canada
- Full-time
- Remote
Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model,…
Added 2 hours ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB
- Full-time
Support the HACCP Advisor, QC Manager, and cross-functional teams to implement food safety requirements, drive compliance, and strengthen the Plant's Food Safety Culture.
Added 2 hours ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
Assist the Engineering Manager in maintaining project schedules and budgets
Added 2 hours ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as…
Added 2 hours ago
AC
Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as…
Added 2 hours ago
FH
Registered Nurse, Transition Line - Intensive Care Unit (ICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 2 hours ago
H
Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Works closely with the Director of Research Development & Strategy and the Provincial Manager, Healthy Future Sask to oversee development of a provincial biorepository of biosamples,…
Added 2 hours ago
R
Marketing Specialist
RhythmQ
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
Reporting to the Marketing Manager, you'll help grow the RhythmQ brand: more awareness, more traffic, more leads and more happy customers telling our story. You'll run the day-to-day…

Jamieson Wellness Inc.

Customer Service Representative

Windsor, ON, Canada

$45,700 to $68,500 CAD / year · Contract

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Job details

Pay: $45,700 to $68,500 CAD / year
Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Career Opportunity at Jamieson Wellness

Position Details

Position Title: Customer Service Representative

Posting Number: 184-26-JLL-SAL

Posting Date: November 3, 2026

Department: Supply Chain

Location: Windsor, ON

Job Type: 1 Year Contract

Reports To: Global Customer Service Manager

Number of Openings: 1

Who We Are

Jamieson Wellness is Canada’s leading health and wellness company, driven by our purpose of Inspiring Better Lives Every Day. Established in 1922, we are Canada’s #1 consumer health brand, proudly inspiring better lives for over 100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every day.

Our strong reputation is built on a commitment to quality, innovation, integrity, inclusion, and sustainability, supported by world-class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers.

Learn more: www.jamiesonwellness.com

What You’ll Do

We are seeking a detail-oriented and proactive Customer Service Representative to join our operations team. You will own the end-to-end customer order lifecycle, for initial entry through to final delivery at major retail and distributor networks. You will act as the critical link between our customers finance, sales teams, logistic and supply chain partners to ensure seamless execution, on-time in-full (OTIF) delivery and exceptional service.

In this role you will:

Process all orders in a timely manner ensuring maximum unit fill, correct pricing. Review all open orders to ensure they are kept current and prioritized on a daily basis.
Liaise with production planning and CPFR when required to confirm stock availability for orders and manage order allocation
Answer all inquiries in a professional, congenial, and timely manner for the following purposes: placement of orders, reporting of damages, shipping errors, pricing errors, product availability, tracing of orders and new accounts
Maintain current knowledge of required documentation for international orders and 3'd party contracts
Liaise with Traffic/Customs Compliance for required document completion – collaborate closely with the warehouse and carrier networks to track shipments, support the coordination of appointment compliance and expedite urgent orders to meet strict retailer delivery windows
Communicate to the accounts, Territory Managers, and Key Account Managers all pertinent
information regarding ship dates, back orders, discontinued items substitutions, etc.
Liaise with 3'd party service providers by providing open order details and follow up to ensure that all orders can be filled and shipped within the required time frame to meet customers requested delivery dates
Review sales orders for invoice accuracy – troubleshoot and resolve order exceptions, master data sync, including short-shipments, transit delays and billing discrepancies to minimize retailer fines and deductions
Act as liaise with Sales Team on items including but not limited to, car stock, POP material, special reports, out of stock situations and launch date problems
As required ensure delivery and return of trade show materials and point of purchase material.
Review, approve and process claims from accounts for A/R posting
Data Integrity – Maintain accurate customer account profiles, pricing sheets and order logs within SAP to support clean operational reporting
Working in compliance with the company's Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. Facilities
Other duties or projects as assigned

What You Bring

Mandarin-language skills are an asset for communicating with our regional partners
Minimum Grade 12 or equivalent – preference will be given to those with a diploma in Business Administration, Supply Chain Management, Logistics or a related field
Excellent interpersonal and communication skills (verbal and written)
Hands-on proficiency with SAP ERP. Advanced analytics skills in Microsoft Excel are highly preferred
Self-motivated, good organizational skills and a team player
Ability to communicate in a bilingual capacity would be a definite benefit, preferably in French
Able to work in a fast-paced environment
Financial/analytical skills would be an asset

Don’t meet all requirements?

We still encourage you to apply. Research shows some people only apply when they meet every qualification, but we value diverse experiences, perspectives, and transferable skills.

Compensation

Jamieson Wellness offers a competitive total rewards package designed to support your well-being and professional growth. This includes base pay, eligibility for our Short-Term Incentive Program, and a comprehensive benefits offering.

For this role, the posting range is $45,700 – $68,500, which reflects the full salary range of the position. Final compensation will be determined based on factors such as relevant experience, level of education, role scope, and other professional qualifications aligned with the requirements and complexity of this position.

Why Join Jamieson Wellness

Health & Wellness: Competitive benefits, wellness programs, and product discounts,
Financial Security: Company‑paid RRSP (no match required) and an Employee Share Purchase Plan
Flexibility & Balance: Flexible work models and respect for personal time
Growth & Development: Learning opportunities, career pathways, and meaningful performance conversations
Purpose & Impact: Work for an organization committed to improving health and making a positive global impact

Our Commitment to Inclusion and Belonging

Inclusion and belonging are the foundational to our culture.

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive. For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We’re committed to making the experience accessible and equitable for all, and we’ll work together to find the right solution.

How we Hire

We sometimes use AI tools (like LinkedIn) to suggest candidates, but every application we receive is reviewed by a real human and final hiring decisions are made by your future people leader

How to Apply

Submit your application by [Closing Date] through LinkedIn or by emailing recruitment@jamiesonlabs.com with the Position title in the subject line.

Let’s inspire better lives - starting with yours.

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More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with customers, sales, production planning, logistics, warehouses, and carriers to support accurate, on-time fulfillment. Resolve order, shipment, pricing, billing, and claims issues; maintain customer and order data in SAP; and support compliance with company safety and GMP requirements.

Requirements

A minimum of Grade 12 or equivalent is required, with a diploma in business administration, supply chain management, logistics, or a related field preferred. Candidates should have strong communication and organizational skills, hands-on SAP ERP proficiency, and preferably advanced Excel skills; Mandarin, French, and financial or analytical skills are assets.

Skills

Customer Service
Order Processing
SAP ERP
Microsoft Excel
Order Lifecycle Management
Inventory Coordination
Shipment Tracking
Pricing Accuracy
Invoice Review
Claims Processing
Data Integrity
Communication
Organization
Analytical Skills
Supply Chain Coordination
Mandarin Language Skills

Benefits

Competitive Benefits
Wellness Programs
Product Discounts
Company-Paid RRSP
Employee Share Purchase Plan
Flexible Work Models
Learning Opportunities
Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Order Lifecycle
SAP ERP
Microsoft Excel
Supply Chain
Production Planning
CPFR
Inventory Availability
Order Allocation
International Orders
Customs Compliance
Shipment Tracking
Carrier Coordination
On-Time In-Full (OTIF)
Retailer Delivery Windows
Pricing
Invoice Accuracy
Accounts Receivable
Claims Processing
Master Data
Data Integrity
Customer Account Profiles
Good Manufacturing Practices (GMP)
Health And Safety
Mandarin
French
Logistics

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