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Added 12 mins ago
Training Manager (Internal Posting)
Commissionaires Nova Scotia
Bedford, NS
…Performance Award (OSPA) for Outstanding Partnership, we are part of the Canadian Corps of Commissionaires, a national federation employing more than 22,000 people across…
Added 12 mins ago
Student Life Coordinator
Algoma University
Brampton, ON
$55,348 to $69,185 CAD / year
Temporary, Full-Time (35 hrs/week) - One (1) year contract
Added 25 mins ago
Lead Senior Advisor, Maintenance Program Implementation & RAMS
VIA Rail Canada
Montreal, QC
Full-time
Reporting to the Senior Director, Maintenance Process Transformation (LDRR Program), the Lead Senior Advisor, Maintenance Program Implementation and RAMS is the primary point of contact and…
Added 25 mins ago
Operations Leader Substance Use Services Addictions Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
…that affect client care, service access, staff workflow, and program performance; collaborate with interdisciplinary teams and the Clinical Manager to develop practical solutions, escalate…
Added 25 mins ago
Front Desk Manager
Park Hyatt
Toronto, ON
Full-time
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Added 25 mins ago
Electrical Project Manager/Estimator
Wilson & Associates Contracting Ltd
London, ON
Full-time
Wilson & Associates Contracting Ltd. is seeking an experienced Electrical Project Manager/Estimator to join our team in London, Ontario.
Added 27 mins ago
Manager, Human Resources (HR) Systems and Operations - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Full-time
The Manager, HR Systems and Operations provides strategic and operational leadership for the optimization of Human Resources systems, processes, and service delivery. The role leads the…
Added 27 mins ago
Investigator, Deviations - Compounding
Sun Pharmaceutical Industries Ltd
Brampton, ON
As part of our mission to Reach People and Touch Lives, we deliver Innovative Medicines, Generics and Consumer Healthcare products that improve the lives of millions of people. With a…
Added 27 mins ago
Data & Business Intelligence Analyst
Colonnade Management Inc.
Ottawa, ON
$70,000 to $80,000 CAD / year
Full-time
Reporting to the IT Manager, the Interim Data & Business Intelligence Analyst will take ownership of an established Microsoft-based data, reporting, and analytics environment. This hands-on…
Added 27 mins ago
Credit Analyst
Franklin Empire Inc
Toronto, ON · Kitchener, ON
$50,000 to $55,000 CAD / year
The credit analyst is responsible for undertaking administrative support for the Credit Manager, notably in dealing with accounts receivable and credit issues for the clientele of our…
Added 41 mins ago
Trade Development & Key Account Manager (Montreal, Quebec)
Women of the Vine & Spirits
Montreal, QC
Full-time
As a full-time benefits-eligible employee, you can participate in the Group Flexible Benefits Plan and the Registered Retirement Savings Program (RRSP). The Benefits Plan includes…
Added 42 mins ago
Service Manager
Steele Auto Group
St. John's, NL
Full-time
We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally.…
Added 42 mins ago
Loss Prevention Gatehouse Operator (Overnights)
Giant Tiger
Johnstown, ON
Full-time
Complete designated tasks as directed by the Loss Prevention Manager.
Added 42 mins ago
Wireless Sales Associate - 1000 Milton
OSL Retail Services Inc
Milton, ON
Other
Wireless Sales Associate | Full-Time | 1000 Milton, ON.
Added 42 mins ago
Supervisor, MDRD
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally…
Added 42 mins ago
Produce Production Assistant
Farm Boy Inc.
Kitchener, ON
From $21 CAD / hour
Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 42 mins ago
Occupational Therapist - Outpatient
University Health Network
Toronto, ON
Contract
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 42 mins ago
Manager, Consumer Integrated Marketing - New Verticals, Canada
DoorDash Canada
Canada
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health…
Added 56 mins ago
Community Disability Worker, Every Other Weekend
Robin Hood Association
Sherwood Park, AB
$17.44 to $21.56 CAD / hour
Full-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 56 mins ago
Financial Analyst, AR and Revenue (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
Contract
Reporting to the Manager, Financial Planning and Analysis, the Financial Analyst (AR and Revenue) will support accounts receivable operations and analysis, cash receipts processing, bank…
Added 56 mins ago
Manager, Videography
Toronto Metropolitan University
Toronto, ON
Temporary
Manages and supervises video, photography, producer and digital asset coordinator staff workflow including full-time, part-time, freelance, and agency resources, assigns and prioritizes…
Added 56 mins ago
AMDSB - Non-Union - Health and Wellness Officer (Temporary)
Avon Maitland District School Board
Seaforth, ON
Temporary
communicate expectations in accordance with the Attendance Support Program, and
Added 56 mins ago
Project Manager
ADGA Group
Ottawa, ON
$125,000 to $165,000 CAD / year
Full-time
…analysis, implementation, and in-service support. The Project Manager will ensure projects are delivered within established time, cost, performance, quality, and risk…
Added 56 mins ago
Registered Early Childhood Educator (RECE) - Regular - Barrhaven PS - CORE/PM (10:45am - 6:15pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
Part-time
…and resume. Please clearly indicate on your resume your full-time and/or part-time regular work experience with kindergarten aged children in a licensed group facility. Applications will be…
Added 56 mins ago
Auto Body Estimator (Newmarket)
Assured Automotive
Newmarket, ON
Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…

Javelin Venture Partners

Instructional Design Specialist

ON, Canada
Ontario, Canada, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 4–6 years of experience in instructional design, curriculum development, or performance consulting, preferably in a high-growth tech or call center environment.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Thumbtack

Design

Full-time

Ontario, Canada

British Columbia, Canada

CAD 84,200-108,900 / year

Posted on Sep 30, 2026

Apply now

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About The Field Enablement Team

The Field Enablement team at Thumbtack empowers our employees, pros, and customers through impactful learning experiences that drive performance, skill development, and business outcomes. We’re a collaborative, cross-functional team made up of three key pillars: Enablement Design, Enablement Delivery, and Content & Communications. Together, we identify learning needs across the organization and create thoughtful, scalable solutions that support every stage of the employee lifecycle. From onboarding to ongoing development, our work is deeply embedded in the success of Thumbtack’s frontline teams and plays a vital role in ensuring a consistent, high-quality experience for the pros and customers who rely on us every day

About The Role

As an Instructional Designer on the Field Enablement team, you are a master architect of learning experiences. You will be responsible for designing, developing, and maintaining engaging and effective learning programs that drive performance and business outcomes. You'll partner closely with subject matter experts (SMEs), project managers, and frontline leaders to conduct needs analysis, outline learning objectives, and build scalable learning solutions. Your work will directly impact the speed at which our frontline teams become proficient and the quality of the experience we deliver to pros and customers.

What You’ll Do

Lead end-to-end instructional design for complex, high-impact learning programs, owning projects from needs analysis through evaluation while balancing scope, sequencing, and tradeoffs to maintain quality and delivery commitments across multiple initiatives.
Design learning ecosystems that extend beyond formal training through social, experiential, and digital reinforcement aligned with the 70/20/10 model, applying Action Mapping and performance consulting techniques to drive measurable behavior change.
Partner closely with cross-functional stakeholders and SMEs to translate business goals into effective learning strategies, surfacing performance gaps, reframing solution requests, and articulating tradeoffs to align on the right instructional approach.
Develop assessments and evaluation plans to measure program effectiveness, analyzing outcomes across Kirkpatrick Levels 1–3 and contributing insights tied to business performance.
Contribute to content governance, peer review, and instructional design standards to ensure quality, consistency, and scalability, while maintaining and evolving existing learning programs to reflect product updates, process changes, and shifting business priorities.
Actively use AI tools such as Claude/OpenAI to design, develop, and iterate on asynchronous learning content, applying builder-level fluency to improve speed, quality, and design fidelity.
Create basic multimedia assets including screen recordings, short-form video, and AI-assisted voiceover content in support of learning programs. Full production capability not required.

In order to be successful, you must bring

4–6 years of experience in instructional design, curriculum development, or performance consulting, preferably in a high-growth tech or call center environment.
A strong portfolio demonstrating ownership of complex learning programs and a variety of instructional modalities.
Solid expertise in instructional design models (e.g., ADDIE, SAM) and adult learning theory, with working knowledge of Action Mapping or performance consulting approaches.
Demonstrated hands-on experience using AI tools (e.g., Claude/OpenAI) to build asynchronous learning content. Builder-level fluency preferred - active use in a design workflow, not just familiarity.
Strong project management and stakeholder partnership skills, with the proven ability to independently own projects from needs analysis through evaluation without requiring manager design direction.
Demonstrated ability to collaborate cross-functionally (e.g., Product, Engineering, Ops) and communicate design rationale clearly to diverse audiences.
A learner-first mindset with a commitment to continuous improvement, experimentation, and high-quality design standards.

Expected salary ranges

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $84,200 - $108,900

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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More about this job

Responsibilities

Lead end-to-end design, development, evaluation, and maintenance of scalable learning programs, partnering with subject matter experts and cross-functional stakeholders to address performance needs. Create learning experiences and reinforcement materials, assess program effectiveness, uphold design standards, and use AI tools and basic multimedia production to improve content development.

Requirements

Requires 4–6 years of experience in instructional design, curriculum development, or performance consulting, along with a portfolio demonstrating ownership of complex programs and varied learning modalities. Candidates should have expertise in instructional design models and adult learning, hands-on AI content development experience, and strong project management, stakeholder collaboration, and communication skills.

Skills

Instructional Design
Curriculum Development
Performance Consulting
Needs Analysis
Learning Program Design
Adult Learning Theory
ADDIE
SAM
Action Mapping
Learning Assessment
Program Evaluation
Project Management
Stakeholder Partnership
AI-Assisted Content Development
Multimedia Content Creation
Content Governance

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Curriculum Development
Performance Consulting
Needs Analysis
Action Mapping
ADDIE
SAM
Adult Learning Theory
70/20/10 Model
Kirkpatrick Levels 1–3
AI Tools
Claude
OpenAI
Asynchronous Learning
Learning Ecosystems
Learning Objectives
Assessments
Evaluation Plans
Content Governance
Peer Review
Screen Recordings
Short-Form Video
AI-Assisted Voiceover
Frontline Enablement
Cross-Functional Collaboration
Subject Matter Experts
Project Management
Stakeholder Partnership
Performance Gaps
Behavior Change

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