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Manager, Regulatory & Economic Capital
BMO
Toronto, ON · FCP
- Full-time
While overall ownership and governance of the capital framework sit with senior leadership, this role is accountable for the timely delivery, analysis, and explanation of Regulatory Capital…
Added 1 hour ago
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Senior Manager, Technology & AI Risk
Vancity
Vancouver, BC
- Full-time
As a Senior Manager, Technology & AI Risk, you will be a senior second-line specialist providing independent oversight and effective challenge across technology, cyber, digital, model and…
Added 1 hour ago
RB
Senior Manager Regulatory Engagement
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Regulatory Engagement, Practice Management to lead program management and project execution in the regulatory engagement environment,…
Added 8 hours ago
TL
Controller
Toronto Lawyers Association
Toronto, ON
- Full-time
Reporting to the Executive Director, the Operations Manager manages routine operational decisions and translates organizational priorities into effective operating practices. This allows…
Added 8 hours ago
DC
Application Support Analyst
Dufferin-Peel Catholic District School Board
Mississauga, ON
- Full-time
role is accountable for analyzing business processes, data, the flow of
Added 8 hours ago
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Quality Engineer II
TD
Toronto, ON
- Full-time
Define and implement an automation-first, risk-based quality engineering strategy with consistent standards, reusable patterns, quality gates, and working agreements across the Payments…
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Senior Manager, HPIbet Product Operations, Platform & Compliance
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
The Senior Manager, HPIbet Product Operations, Platform & Compliance is responsible for the business ownership, governance, operational readiness, regulatory alignment, and successful…
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Senior Research Program Manager, Construction
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Establish lightweight governance for planning, reviews, decisions, and risk tracking
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Senior Resource Manager
BIMM
Toronto, ON
- Full-time
…Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The…
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(CAN) Manager, Business Operations eCommerce (IC)
Walmart Canada
Mississauga, ON
- Full-time
The manager oversees the governance and administration of Captimus, including capacity configuration, data validation, issue resolution, and process improvements and reports on program…
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Data Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
The Risk Strategy, Governance & Enablement Data & Analytic Product (DAP) team is an innovative team that delivers data and analytics products across the Risk organization. We partner with…
Added 8 hours ago
SS
Senior Product Manager
Soho Square Solutions
Toronto, ON
- Contract
Drive development and delivery of solutions that support best‑practice data management and production processes; ensure scalability and long‑term maintainability.
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Model Risk management
Infotree Global Solutions
Montreal, QC
- Contract
…various types of models and, accordingly, is in charge of model risk management. RISK IRC is composed of several model validation groups and a model governance…
Added 8 hours ago
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Manager, Specialty Informatics and Applications
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Service quality and risk management: Establish and monitor service objectives, review deliverables and performance data, resolve quality concerns, support accreditation requirements, and…
Added 8 hours ago
BH
Territory Manager
Biron Health Group | Biron Groupe Santé
Montréal-Ouest, QC
- Full-time
The Territory Manager serves as Biron’s strategic representative to physicians, healthcare professionals, and other referral partners within their assigned territory. As the true owner of…
Added 8 hours ago
RC
Director, Intelligent Enterprise Transformation Leader - Finance
RSM Canada
Toronto, ON
- Full-time
Ensure HCD findings materially shape scope - including where an AI or automation use case is not yet appropriate for the client’s data maturity or risk tolerance.
Added 8 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 8 hours ago
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Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
A career in our Risk Services practice will help you better understand a company's objectives and governance, regulatory and risk management environments, and the diverse needs of its key…
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ERP Product Owner
WildBrain
Toronto, ON
- Full-time
Ensure financial and operational data is migrated with appropriate governance, controls, and auditability.
Added 8 hours ago
Manager, Data & AI Governance & Enablement
WestJet Group
Calgary, AB
The Manager, Data & AI Governance & Enablement is accountable for designing, implementing, and continuously improving WestJet's enterprise data and AI governance capabilities. The role…
Added 8 hours ago
T
Mulesoft Software Engineer II
TD
Toronto, ON
- Full-time
Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
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T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
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Manager, Command Centre, Enterprise Workforce Management
TD
London, ON · Toronto, ON
- Full-time
…systems health, incident impacts, and business priorities. The Manager will balance rapid decision-making with disciplined governance, transparent communication, and sustainable operational…
Added 8 hours ago
T
Credit Exceptions Risk Analyst (5562)
TD
Toronto, ON
- Full-time
The Market Risk and Counterparty Analytics area is part of the TD Bank Corporate Risk Management function. Our teams are accountable for the Market Risk, Counterparty Credit Risk, and…
Added 9 hours ago
SS
Product Manager
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Toronto, ON
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Jaza

Group IT Manager

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Overview

Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.

We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here.

Position Overview

The Group IT Manager owns and runs Jaza’s company-wide IT, workplace tooling, access, device lifecycle, and front-line support. This is an operational role first, meeting the company’s immediate need to stand up and run IT well; security, governance, and broader IT strategy are areas to grow into over time, and a more senior owner may sit above this role later. The Group IT Manager is Jaza's senior IT hire and is accountable for all company IT: operations, security, data protection and IT controls. The role is deliberately both hands-on and strategic. The first priority is standing up and running IT well (workplace tooling, access, device lifecycle and support). The role then builds out security, governance and IT controls in step with Jaza's growth and the requirements of its auditors and funders.

You will be hands-on managing day-to-day IT and support while standardizing the systems, tooling, and device lifecycle that let Jaza scale across markets. Deep cybersecurity is not the focus of this role, security scope centers on incident response and core access controls. You will lead the In-Country IT Officers, who deliver day-to-day support, so that your time moves progressively from doing to designing, controlling and improving. Security scope is practical and risk-based: identity and access, device compliance, backups and incident response first, maturing toward a recognized framework as the business scales.

Key Responsibilities

Enterprise IT Strategy & Governance

Formulate, implement, and audit company-wide IT, data protection laws of each operating country, and cybersecurity policies to ensure complete compliance with global and local data protection legislation (e.g., GDPR, local data acts).
Lead the evaluation, business-case development, and change management strategies for introducing new enterprise software (e.g., migrating to Slack, centralized project management tools, or knowledge bases).
Standardize Jaza’s global IT stack, defining hardware baselines and software requirements that scale effortlessly across all global offices and operational Hubs.
Own the business application inventory and a clear ownership model for each system (ERP/accounting, payroll/HRIS, the hub operating platform, customer and payment integrations, and tax e-invoicing integrations), defining where IT, TechOps, Finance and HR each own administration, user access and change.
Set the policy for AI and third-party SaaS tools, including approved tools, enterprise agreements and data-handling rules, so that company data is not placed in unapproved tools.
Own the IT budget and report IT spend (licences, SaaS subscriptions, hardware and connectivity) to the CFO, including periodic reconciliation of paid licences to active users.

Information Security & Cyber Risk Management

Design and implement robust company-wide information security frameworks (e.g., NIST or ISO 27001 principles) covering Identity and Access Management (IAM), Multi-Factor Authentication (MFA), and zero-trust network architectures.
Establish and maintain corporate cyber risk registries, mitigation logs, and vulnerability tracking systems to protect Jaza's intellectual property and employee data.
Regularly audit systems and software, conduct penetration testing, and establish robust defense and threat response capabilities (e.g. threat hunt).
Architect security awareness and training programs and software utilization frameworks to build a high-compliance culture among Jaza staff.
Design and operate the IT general controls relied on by external audit: user access provisioning and periodic access reviews, change management, backups, and segregation of duties within finance systems.
Own backup, restore testing and IT business continuity / disaster recovery for critical systems, with recovery objectives agreed with system owners.

Global Vendor Strategy & Procurement Governance

Define the governance and allocation models for all software licenses and global hardware procurement.
Manage high-level relationships with global hardware suppliers, negotiating master service agreements, bulk procurement contracts, and strategic partnerships.
Facilitate executive-level stakeholder buy-in for new software investments, ensuring alignment with overall business objectives.
Own the group IT asset register as the single source of truth for all IT devices and licences: set the tagging, custody sign-off, transfer and disposal standards; approve disposals and write-offs; and reconcile the register to Finance's fixed asset register, supported by independent physical verification.
Agree with TechOps the boundary between corporate IT and hub operational technology (hub devices, SIMs and connectivity, and point-of-sale or IoT equipment) so that every device class has a named owner.

Regional Front Line Oversight

Design and manage First-Line Technical Support and daily tactical workflows.
Design and manage IT ticketing procedures ensuring fast time to resolution for all Jaza Staff
Supervise In-Country IT Officers, ensuring structural alignment, high performance standards, and security compliance.
Design and implement standard operating procedures for the lifecycle of employee tech (onboarding/offboarding workflows).

KPIs

Build and manage first-line IT support, ticketing SLAs, and daily workflows for all Jaza staff, supervising regional IT officers to ensure high performance and alignment.
Establish standard operating procedures for hardware baselines, employee tech lifecycles (onboarding through offboarding), and core workplace tooling (e.g., identity access, communication, and project management tools).
Maintain fundamental cybersecurity standards across the organization - focusing on Identity and Access Management (IAM), Multi-Factor Authentication (MFA), baseline device compliance, and rapid incident response.
Oversee software licensing allocation and global hardware procurement to ensure cost-effective, scalable operations across regions.
IT asset register accuracy at physical verification (% matched), and leaver devices not recovered.
Joiners fully set up on day one (%), and leavers with all access revoked within the agreed turnaround (%).
IT general control findings from external audit, and % closed by the agreed date.

Why You Should Apply

Be part of one of the most exciting growth phases at Jaza. We’ve proven our model, now we’re scaling fast, and your work will directly shape our teams, culture, and long-term impact, giving you a front-row seat to meaningful systems-building and rapid organizational growth.

Work with an international team across Canada, China, Tanzania, Nigeria, Kenya, Uganda, and the United States, gaining exposure to diverse markets, leadership styles, and cross-cultural collaboration that will accelerate your professional growth.

Qualifications

Experience & Qualifications:

5+ years managing IT at a global company with global operations, ideally within a multi-country, high-growth environment.
Demonstrated success leading large-scale software rollouts (e.g., enterprise-wide Slack or ERP deployments) from vendor selection through to successful employee adoption.
Working knowledge of African data protection laws and security frameworks (NIST CSF / ISO 27001), with experience writing IT policies from scratch.
Proven experience solving complex cross-border network constraints.
Strong capabilities in vendor negotiation, stakeholder management, and translating complex technical risks into business-oriented solutions.
Experience managing a distributed team, including remote and matrix reporting lines.

Must have skills

Identity & Access Management (IAM/MFA)
Mobile Device Management (MDM / Endpoint Compliance)
IT Asset Lifecycle & Inventory Management
Enterprise SaaS & Directory Administration (Google Workspace / M365)
IT Service Desk Operations & SLA Management
Vendor Negotiation & Software License Management
Multi-Country IT Operations & Remote Team Leadership
Practical Cybersecurity & Incident Response
Data Privacy & Compliance (Local/Regional Data Protection Laws)

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More about this job

Responsibilities

Own and operate company-wide IT, including workplace tools, user access, device lifecycle, support, vendor and license management, and IT budgeting across multiple countries. Lead regional IT officers and establish scalable security controls, data protection practices, asset governance, and audit-ready IT processes.

Requirements

Requires at least five years managing IT for a global organization, preferably in a high-growth, multi-country environment, along with experience leading enterprise software rollouts and distributed teams. Candidates should bring practical expertise in IAM/MFA, MDM, SaaS and directory administration, IT asset management, service desk operations, vendor negotiation, cybersecurity response, and data protection compliance.

Skills

Identity And Access Management
Multi-Factor Authentication
Mobile Device Management
IT Asset Lifecycle Management
Google Workspace
Microsoft 365
IT Service Desk Operations
Vendor Negotiation
Software License Management
Multi-Country IT Operations
Remote Team Leadership
Cybersecurity Incident Response
Data Privacy Compliance
IT Governance

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
IT Strategy
IT Governance
Data Protection
GDPR
African Data Protection Laws
NIST Cybersecurity Framework
ISO 27001
Identity And Access Management
Multi-Factor Authentication
Zero-Trust Architecture
Mobile Device Management
Endpoint Compliance
Google Workspace
Microsoft 365
Enterprise SaaS
IT Service Desk
Ticketing SLAs
IT Asset Register
Software License Management
Vendor Procurement
Incident Response
Backup And Disaster Recovery
IT General Controls
Access Reviews
Change Management
Business Continuity
Cross-Border Networks
ERP
HRIS

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