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Added 11 mins ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
Identify and drive strategic growth opportunities within the A&B segment and present data-backed recommendations to senior leadership to optimize partner sales in alignment with business…
Added 11 mins ago
PG
Senior Art Director, Social
Publicis Groupe Canada
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $110,000 CAD / year
- Full-time
…creative who can turn audience behaviour, cultural tension, platform trends, and brand ambition into work people actually care…
Added 13 mins ago
PG
Senior Art Director, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…creative who can turn audience behaviour, cultural tension, platform trends, and brand ambition into work people actually care…
Added 28 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
We are looking for a Senior Full Stack Software Engineer to join our Customer & Cardholder Experiences team, delivering innovative UIs and embeddable solutions to transform the experience…
Added 41 mins ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 57 mins ago
D
Modeling & Risk Management - Senior Risk Analyst
Driven
ON · Ontario, Canada
- Full-time
…digital experience, which is powered by our proprietary software platform, our real-time connections to a multitude of data sources, and our advanced data science models. We are squarely in…
Added 1 hour ago
RS
Director, Customer Success Operations & Education
Redwood Software
Toronto, ON
- $150,000 to $170,000 CAD / year
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations…
Added 1 hour ago
Senior Art Director
Burson
Toronto, ON
…leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic…
Added 1 hour ago
PC
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
The Senior Go to Market Analyst, Ecosystem Integration is responsible for supporting the operational market readiness, adoption, and scale of the Real-Time Rail infrastructure and ongoing…
Added 1 hour ago
S
Application Software Architect - Level 3 (Clarity PPM)
Systematix
Ottawa, ON
- Contract
…guidance and to augment internal technical capacity for additional platform configuration…
Added 1 hour ago
ML
Vice President of Engineering
MindHR Ltd.
Canada
- Full-time
The company operates in a complex, data-driven technology environment and is entering an important phase of growth. The VP Engineering will play a key role in shaping technical strategy,…
Added 1 hour ago
J
Group IT Manager
Jaza
Halifax, NS
- Full-time
…broader IT strategy are areas to grow into over time, and a more senior owner may sit above this role later. The Group IT Manager is Jaza's senior IT hire and is accountable for all company…
Added 2 hours ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 2 hours ago
SL
AVP, Compliance Technology and Innovation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…Roadmap, oversight of strategic initiatives, deployment of data-driven and AI-enabled solutions, and establishment of strong governance practices that enhance regulatory compliance,…
Added 2 hours ago
DI
Senior IT Security Engineer
Draganfly Inc.
Burnaby, BC
- $120,000 to $140,000 CAD / year
- Full-time
The Senior IT Security Engineer builds, operates, and improves security across Draganfly’s cloud-first IT environment. This hands-on role combines Microsoft 365 and cloud security…
Added 2 hours ago
BB
Director, Marketing Technology Consulting
Bond Brand Loyalty
Canada
- $135,000 to $185,000 CAD / year
Working closely with Senior Directors, client stakeholders, and cross-functional teams, this role blends strategic consulting skills with hands-on delivery leadership. The Director will…
Added 2 hours ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
BDO Digital’s Vancouver office is looking for a Senior Manager to join our Data & AI Consulting Practice team and own the following responsibilities:
Added 2 hours ago
BB
Director, Marketing Technology Consulting
Bond Brand Loyalty
Canada
- $135,000 to $185,000 CAD / year
- Full-time
Working closely with Senior Directors, client stakeholders, and cross-functional teams, this role blends strategic consulting skills with hands-on delivery leadership. The Director will…
Added 2 hours ago
Head of E-Commerce Operations
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vaughan, ON · Pointe-Claire, QC
Use data, operational insights and structured problem-solving to improve service, labour productivity, capacity, availability, inventory performance and cost management.
Added 2 hours ago
JT
Chief Technology Officer
Journal Technologies
Victoria, BC
- $205,000 to $275,000 USD / year
Apply platform thinking by promoting reusable services, APIs, and shared components that serve multiple products and business units.
Added 2 hours ago
AC
AI Developer – Actuarial Tools & Automation (PathWise)
Aon Corporation
Toronto, ON
- Full-time
As an AI Developer – Actuarial Tools & Automation (PathWise) within Aon Life Solutions, you will help design, develop, and deliver innovative Generative AI solutions that support actuarial…
Added 3 hours ago
W
Early Careers: Corporate Risk and Broking, Broking Placement internship - Canada - 2027
WTW
Toronto, ON
- $31 CAD / hour
- Full-time
…program provides the opportunity for interns to work alongside senior leadership and add value to client-facing exposures from accounts in the Fortune 500 sector to small local business…
Added 3 hours ago
J
Senior Project Manager
JLL
Edmonton, AB · Calgary, AB
- Full-time
JLL is currently seeking a dynamic individual for the role of Senior Project Manager in either Calgary or Edmonton to provide reliable, timely, and professional support to the Western…
Added 3 hours ago
ServiceNow Senior Technical Advisor
Bell
Montreal, QC
Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design,…
Added 3 hours ago
P
Senior DevOps Engineer
Perceptic
Engineer, BC
- Full-time
We're hiring a Senior DevOps Engineer to build and run that infrastructure with us. You'll take real ownership from day one across our own platform and the isolated customer environments…

Jaza

Group IT Manager

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Overview

Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.

We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here.

Position Overview

The Group IT Manager owns and runs Jaza’s company-wide IT, workplace tooling, access, device lifecycle, and front-line support. This is an operational role first, meeting the company’s immediate need to stand up and run IT well; security, governance, and broader IT strategy are areas to grow into over time, and a more senior owner may sit above this role later. The Group IT Manager is Jaza's senior IT hire and is accountable for all company IT: operations, security, data protection and IT controls. The role is deliberately both hands-on and strategic. The first priority is standing up and running IT well (workplace tooling, access, device lifecycle and support). The role then builds out security, governance and IT controls in step with Jaza's growth and the requirements of its auditors and funders.

You will be hands-on managing day-to-day IT and support while standardizing the systems, tooling, and device lifecycle that let Jaza scale across markets. Deep cybersecurity is not the focus of this role, security scope centers on incident response and core access controls. You will lead the In-Country IT Officers, who deliver day-to-day support, so that your time moves progressively from doing to designing, controlling and improving. Security scope is practical and risk-based: identity and access, device compliance, backups and incident response first, maturing toward a recognized framework as the business scales.

Key Responsibilities

Enterprise IT Strategy & Governance

Formulate, implement, and audit company-wide IT, data protection laws of each operating country, and cybersecurity policies to ensure complete compliance with global and local data protection legislation (e.g., GDPR, local data acts).
Lead the evaluation, business-case development, and change management strategies for introducing new enterprise software (e.g., migrating to Slack, centralized project management tools, or knowledge bases).
Standardize Jaza’s global IT stack, defining hardware baselines and software requirements that scale effortlessly across all global offices and operational Hubs.
Own the business application inventory and a clear ownership model for each system (ERP/accounting, payroll/HRIS, the hub operating platform, customer and payment integrations, and tax e-invoicing integrations), defining where IT, TechOps, Finance and HR each own administration, user access and change.
Set the policy for AI and third-party SaaS tools, including approved tools, enterprise agreements and data-handling rules, so that company data is not placed in unapproved tools.
Own the IT budget and report IT spend (licences, SaaS subscriptions, hardware and connectivity) to the CFO, including periodic reconciliation of paid licences to active users.

Information Security & Cyber Risk Management

Design and implement robust company-wide information security frameworks (e.g., NIST or ISO 27001 principles) covering Identity and Access Management (IAM), Multi-Factor Authentication (MFA), and zero-trust network architectures.
Establish and maintain corporate cyber risk registries, mitigation logs, and vulnerability tracking systems to protect Jaza's intellectual property and employee data.
Regularly audit systems and software, conduct penetration testing, and establish robust defense and threat response capabilities (e.g. threat hunt).
Architect security awareness and training programs and software utilization frameworks to build a high-compliance culture among Jaza staff.
Design and operate the IT general controls relied on by external audit: user access provisioning and periodic access reviews, change management, backups, and segregation of duties within finance systems.
Own backup, restore testing and IT business continuity / disaster recovery for critical systems, with recovery objectives agreed with system owners.

Global Vendor Strategy & Procurement Governance

Define the governance and allocation models for all software licenses and global hardware procurement.
Manage high-level relationships with global hardware suppliers, negotiating master service agreements, bulk procurement contracts, and strategic partnerships.
Facilitate executive-level stakeholder buy-in for new software investments, ensuring alignment with overall business objectives.
Own the group IT asset register as the single source of truth for all IT devices and licences: set the tagging, custody sign-off, transfer and disposal standards; approve disposals and write-offs; and reconcile the register to Finance's fixed asset register, supported by independent physical verification.
Agree with TechOps the boundary between corporate IT and hub operational technology (hub devices, SIMs and connectivity, and point-of-sale or IoT equipment) so that every device class has a named owner.

Regional Front Line Oversight

Design and manage First-Line Technical Support and daily tactical workflows.
Design and manage IT ticketing procedures ensuring fast time to resolution for all Jaza Staff
Supervise In-Country IT Officers, ensuring structural alignment, high performance standards, and security compliance.
Design and implement standard operating procedures for the lifecycle of employee tech (onboarding/offboarding workflows).

KPIs

Build and manage first-line IT support, ticketing SLAs, and daily workflows for all Jaza staff, supervising regional IT officers to ensure high performance and alignment.
Establish standard operating procedures for hardware baselines, employee tech lifecycles (onboarding through offboarding), and core workplace tooling (e.g., identity access, communication, and project management tools).
Maintain fundamental cybersecurity standards across the organization - focusing on Identity and Access Management (IAM), Multi-Factor Authentication (MFA), baseline device compliance, and rapid incident response.
Oversee software licensing allocation and global hardware procurement to ensure cost-effective, scalable operations across regions.
IT asset register accuracy at physical verification (% matched), and leaver devices not recovered.
Joiners fully set up on day one (%), and leavers with all access revoked within the agreed turnaround (%).
IT general control findings from external audit, and % closed by the agreed date.

Why You Should Apply

Be part of one of the most exciting growth phases at Jaza. We’ve proven our model, now we’re scaling fast, and your work will directly shape our teams, culture, and long-term impact, giving you a front-row seat to meaningful systems-building and rapid organizational growth.

Work with an international team across Canada, China, Tanzania, Nigeria, Kenya, Uganda, and the United States, gaining exposure to diverse markets, leadership styles, and cross-cultural collaboration that will accelerate your professional growth.

Qualifications

Experience & Qualifications:

5+ years managing IT at a global company with global operations, ideally within a multi-country, high-growth environment.
Demonstrated success leading large-scale software rollouts (e.g., enterprise-wide Slack or ERP deployments) from vendor selection through to successful employee adoption.
Working knowledge of African data protection laws and security frameworks (NIST CSF / ISO 27001), with experience writing IT policies from scratch.
Proven experience solving complex cross-border network constraints.
Strong capabilities in vendor negotiation, stakeholder management, and translating complex technical risks into business-oriented solutions.
Experience managing a distributed team, including remote and matrix reporting lines.

Must have skills

Identity & Access Management (IAM/MFA)
Mobile Device Management (MDM / Endpoint Compliance)
IT Asset Lifecycle & Inventory Management
Enterprise SaaS & Directory Administration (Google Workspace / M365)
IT Service Desk Operations & SLA Management
Vendor Negotiation & Software License Management
Multi-Country IT Operations & Remote Team Leadership
Practical Cybersecurity & Incident Response
Data Privacy & Compliance (Local/Regional Data Protection Laws)

Apply About employer

More about this job

Responsibilities

Own and operate company-wide IT, including workplace tools, user access, device lifecycle, support, vendor and license management, and IT budgeting across multiple countries. Lead regional IT officers and establish scalable security controls, data protection practices, asset governance, and audit-ready IT processes.

Requirements

Requires at least five years managing IT for a global organization, preferably in a high-growth, multi-country environment, along with experience leading enterprise software rollouts and distributed teams. Candidates should bring practical expertise in IAM/MFA, MDM, SaaS and directory administration, IT asset management, service desk operations, vendor negotiation, cybersecurity response, and data protection compliance.

Skills

Identity And Access Management
Multi-Factor Authentication
Mobile Device Management
IT Asset Lifecycle Management
Google Workspace
Microsoft 365
IT Service Desk Operations
Vendor Negotiation
Software License Management
Multi-Country IT Operations
Remote Team Leadership
Cybersecurity Incident Response
Data Privacy Compliance
IT Governance

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
IT Strategy
IT Governance
Data Protection
GDPR
African Data Protection Laws
NIST Cybersecurity Framework
ISO 27001
Identity And Access Management
Multi-Factor Authentication
Zero-Trust Architecture
Mobile Device Management
Endpoint Compliance
Google Workspace
Microsoft 365
Enterprise SaaS
IT Service Desk
Ticketing SLAs
IT Asset Register
Software License Management
Vendor Procurement
Incident Response
Backup And Disaster Recovery
IT General Controls
Access Reviews
Change Management
Business Continuity
Cross-Border Networks
ERP
HRIS

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