Customer service representative jobs in Canada

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Added 2 days ago
GF
Overnight Customer Service Representative (Motivator) – Kelowna Capri Centre
GoodLife Fitness
Kelowna, BC
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 2 days ago
RA
Customer Service Representative
Russell Aquatics
Oshawa, ON
- Part-time
We are looking for a friendly, reliable, and enthusiastic Front Desk Customer Service Representative to join our growing team at our new Oshawa location.
Added 2 days ago
B
Customer Service Representative
BMO
Sydney, NS
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 days ago
UI
Customer Service Clerk
UAP Inc.
South Stormont, ON
- $46,800 to $58,500 CAD / year
- Full-time
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
Added 2 days ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days · · Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days
Added 2 days ago
Customer Service Agent
The Talent Team at Perimeter Aviation
North Bay, ON
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where…
Added 2 days ago
S
Customer Service Representative
SCIC
Yorkton, SK
- Full-time
Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and…
Added 2 days ago
RP
Temporary Customer Service Representative - 16 York
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 2 days ago
UI
Customer Service Clerk
UAP Inc.
South Stormont, ON
- $46,800 to $58,500 CAD / year
- Full-time
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
Added 2 days ago
TD
Customer Service Representative
The Dufresne Group
Winnipeg, MB
- Part-time
Dufresne Furniture and Appliances is currently seeking a Part Time, Customer Service Representative for our Winnipeg store located at 880 Nairn Avenue.
Added 2 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 days ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Brossard, QC
- Full-time
…inbound and outbound calls. You’ll consistently deliver legendary customer service by providing each caller with the right advice to meet their unique banking…
Added 2 days ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Toronto, ON
- Full-time
…inbound and outbound calls. You’ll consistently deliver legendary customer service by providing each caller with the right advice to meet their unique banking…
Added 2 days ago
Customer Service Representative
Circle K
Riverview, NB
Night shift premium
Added 2 days ago
C
Customer Service Clerk - Student- Churchbridge Food Store
Co-op
Churchbridge, SK
- Part-time
You are interested in a career in customer service and:
Added 2 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 days ago
R
Customer Service Representative
RBGlobal
Paradise, NL
- Full-time
Candidates must have previous experience in an office setting
Added 2 days ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
The ideal Customer Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our…
Added 2 days ago
B
Customer Service Representative
BMO
Vernon, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 days ago
FT
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 2 days ago
FC
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 2 days ago
SC
Customer Service Representative
Strathcona County
Sherwood Park, AB
- Part-time
Current Standard First Aid/CPR certification is required prior to the completion of training
Added 2 days ago
K
Bilingual Customer Service Representative
Kelly
St. Catharines, ON
- Full-time
We're looking for an enthusiastic, motivated individual to join our client’s team as a Bilingual Customer Service Advisor in St. Catharines, ON!
Added 2 days ago
Customer Service Associate - Automotive Finishes
Sherwin-Williams
Langley (District), BC · Langley, BC
Must have a valid, unrestricted Driver’s License
Added 2 days ago
CO
Customer Service Representative
Culligan of Canada
Edmonton, AB
- $20 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…

Jazz Aviation LP

Customer Service Agent (PT)

Toronto, ON, Canada

Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work

The opportunity

As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority!

Key responsibilities

Using an airline computerized system:
- Make reservations and assess fares.
- Ticket and complete daily sales reports.
- Handle passenger check-in.
- Check, weigh the baggage, calculate any excess baggage charges and process payment.
Make general passenger announcements.
Liaise with external and internal customers (i.e. ramp agent, flight crew, dispatch, etc.).
Provide outstanding customer service answering general inquiries at the airport.
Assist passengers requiring special handling.
Handle and resolve customer complaints.
Provide departure gate customer service and boarding as well as provide assistance to passengers to and from aircraft.
Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
Perform other related duties, as assigned.

Depending On The Base, Other Duties May Include

Cargo processing.
Handle missing baggage and damaged baggage claims.
Jet-way operation.
Conduct radio communications with aircraft and record flight information.

Required Qualifications

High school diploma or equivalent.
If hired, must be able to successfully complete the Customer Service Agent Initial training course in accordance with Company Standards.
Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).
Minimum one (1) year of customer service experience.
Demonstrated judgment and problem-solving ability and effective decision-making skills.
Excellent interpersonal, verbal and written communications skills.
Ability to work varying shifts, handling of tight deadlines, and prioritization of multiple tasks.
English language fluency or working knowledge.

Preferred Qualifications

Previous airline experience or post-secondary courses in travel and tourism.
General computer experience including the ability to type and navigate the internet as well as any previous experience using an airline reservation system.
French language fluency or working knowledge.

Note: Bilingualism is a requirement in some of our stations. We are proud to offer Bilingual Services at many of the airports we serve. Please indicate on your application and resume if you are bilingual in English and French.

Benefits of joining our award-winning team

Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected.

About Jazz Aviation LP

Jazz Aviation LP (Jazz) is the primary operator of Air Canada Express services, connecting people and communities to approximately 70 destinations across North America.

With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned.

Join our award-winning team and be part of shaping the future of regional aviation!

Our commitment to diversity, equity, inclusion, and accessibility

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at taleosupport@flyjazz.ca.

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.

Apply by Date

Nov 30, 2026

Primary Location

CA-ON-Toronto City Centre

Schedule

Part-time

Job Type

Permanent

Shift

Shift Work

Apply on LinkedIn About employer

More about this job

Responsibilities

Assist passengers with reservations, ticketing, check-in, baggage processing, announcements, and general inquiries. Provide customer service at departure gates and during boarding and aircraft access, resolve complaints, and follow safety procedures.

Requirements

A high school diploma or equivalent and at least one year of customer service experience are required, along with successful completion of the company's initial training and obtaining a restricted-area identification pass. Candidates need strong communication, judgment, problem-solving, and prioritization skills, English fluency or working knowledge, and availability for varying shifts; airline experience, travel and tourism studies, computer experience, and French are preferred.

Skills

Customer Service
Passenger Check-In
Baggage Handling
Airline Reservations
Fare Assessment
Ticketing
Sales Reporting
Passenger Announcements
Customer Complaint Resolution
Boarding Assistance
Special Assistance
Problem-Solving
Decision-Making
Communication
Time Management
Computer Skills

Benefits

Employee Travel Programs
Retirement Savings Programs
Voluntary Group RRSP
Health Insurance
Dental Insurance
Life Insurance
Accident Insurance

Visa sponsorship

Not detected in the job text

Keywords

Airline Customer Service
Air Canada Express
Jazz Aviation
Passenger Check-In
Reservations
Fare Assessment
Ticketing
Sales Reports
Baggage Processing
Excess Baggage Charges
Passenger Announcements
Customer Inquiries
Complaint Resolution
Special Assistance
Departure Gate Service
Passenger Boarding
Deplaning
Cargo Processing
Missing Baggage Claims
Damaged Baggage Claims
Jet-Way Operation
Radio Communications
Flight Information
Airline Reservation System
Restricted Area Identification Pass
Safety Procedures
English
French

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Customer service representative jobs in Canada

Overnight Customer Service Representative (Motivator) – Kelowna Capri Centre

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