Quality Assurance Supervisor

Quality Supervisor / Alternate Quality Assurance Person (QAP)

Company: JC Green Inc.

Location: Thorndale, ON

Employment type: Full-time, permanent

Compensation: $55,000-$65,000 annual salary

Reports to: Quality Assurance Manager / QAP

About the role

JC Green Inc. is a licensed Canadian cannabis producer seeking a highly detail-oriented Quality Supervisor / Alternate QAP to support quality assurance across cultivation, processing, extraction and packaging operations.

This role requires exceptional attention to detail, sound judgment and consistent follow-through. The successful candidate will identify discrepancies, verify records for accuracy and completeness, and ensure quality issues are investigated and resolved. You must be comfortable asking questions, addressing non-compliance and maintaining quality standards in a busy production environment.

Primary responsibilities

• Review and release intermediate and primary bulk lots, confirming that documentation, analytical results and applicable requirements are met.
• Oversee processing and cultivation deviations, including investigations, root cause analysis, corrective and preventive actions (CAPA), and follow-up.
• Perform label review and approval, verifying accuracy against approved specifications and applicable requirements
• Oversee the approval and qualification of new materials, equipment and suppliers, ensuring supporting documentation is complete.
• Investigate inventory discrepancies, reconcile records and prepare accurate reports.
• Coordinate and submit analytical samples, ensuring correct identification, documentation, traceability and tracking of results.
• Manage procedural changes through the change control process and coordinate related training before implementation.
• Conduct quality audits of processing, cultivation and extraction activities; document findings and follow corrective actions through to completion.
• Document and report defective materials, coordinate appropriate segregation or holds, and support disposition decisions.
• Complete quality risk assessments and recommend appropriate controls.
• Develop and implement new quality initiatives to improve compliance, consistency and operational performance.
• Provide coverage as Alternate QAP when designated and approved, carrying out applicable QAP responsibilities.

Qualifications

• Relevant post-secondary education in science, quality assurance or a related discipline, or an equivalent combination of training and experience.
• Experience in quality assurance within cannabis production or another regulated manufacturing environment; Canadian cannabis experience is strongly preferred.
• Ability to meet Health Canada’s requirements for designation as an Alternate QAP, subject to regulatory approval.
• Working knowledge of Good Production Practices (GPP), documentation controls, lot release, investigations, CAPA, change control and quality risk assessments.
• Experience coordinating quality activities, guiding employees and following up across departments.
• Strong written communication, organizational and computer skills, including spreadsheets and electronic record systems.

What will make you successful

• Exceptional attention to detail: You consistently identify discrepancies in records, labels, analytical results and inventory information.
• Thorough follow-through: You track outstanding items and verify that actions are completed effectively.
• Sound judgment: You recognize quality risks, escalate concerns promptly and make decisions supported by evidence.
• Clear communication: You explain requirements and work constructively with production teams.
• Integrity and accountability: You maintain accurate records and uphold quality standards under competing priorities.