ServiceNow Developer
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description Jcttek is an information technology company that delivers a broad range of digital solutions, including IT services, website development, app development, and digital marketing services. The organization focuses on helping clients build, optimize, and maintain modern digital products and platforms. Jcttek’s teams collaborate closely with customers to provide tailored solutions that align with business goals and technical requirements. Joining Jcttek offers opportunities to work with diverse technologies, contribute to impactful projects, and grow within a dynamic, service-oriented environment.
Role Description This is a full-time, on-site ServiceNow Developer role based in Ottawa, ON. The ServiceNow Developer will design, develop, and maintain ServiceNow applications and modules, including workflows, forms, and integrations to support IT service management and related processes. Day-to-day responsibilities include configuring platform features, customizing user interfaces, implementing automation, and troubleshooting technical issues. The role involves collaborating with cross-functional teams to gather requirements, translating business needs into technical solutions, and ensuring adherence to best practices and security standards. The ServiceNow Developer will also participate in testing, documentation, and continuous improvement initiatives to enhance platform performance and user experience.
Qualifications
Role Description This is a full-time, on-site ServiceNow Developer role based in Ottawa, ON. The ServiceNow Developer will design, develop, and maintain ServiceNow applications and modules, including workflows, forms, and integrations to support IT service management and related processes. Day-to-day responsibilities include configuring platform features, customizing user interfaces, implementing automation, and troubleshooting technical issues. The role involves collaborating with cross-functional teams to gather requirements, translating business needs into technical solutions, and ensuring adherence to best practices and security standards. The ServiceNow Developer will also participate in testing, documentation, and continuous improvement initiatives to enhance platform performance and user experience.
Qualifications
- Strong foundation in Computer Science concepts, including data structures, algorithms, and software design principles.
- Hands-on experience in Software Development and Programming, with a focus on building and maintaining enterprise applications.
- Proficiency in Back-End Web Development, including APIs, server-side logic, and integration with external systems.
- Solid understanding of Object-Oriented Programming (OOP) and ability to apply OOP principles in ServiceNow and related technologies.
- Experience developing and configuring ServiceNow modules (e.g., Incident, Problem, Change, CMDB) and custom applications.
- Familiarity with scripting languages used in ServiceNow (e.g., JavaScript) and knowledge of REST/SOAP integration methods.
- Ability to analyze requirements, document technical solutions, and collaborate effectively with technical and non-technical stakeholders.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are an asset.
- Strong problem-solving skills, attention to detail, and a commitment to secure, maintainable, and scalable solutions.
More about this job
Responsibilities
Design, develop, configure, and maintain ServiceNow applications, modules, workflows, forms, integrations, and automation for IT service management and related processes. Collaborate with stakeholders to translate requirements into secure technical solutions, and contribute to testing, documentation, troubleshooting, and continuous improvement.
Requirements
Candidates should have a foundation in computer science and hands-on software development experience, including back-end development, APIs, object-oriented programming, and ServiceNow configuration or development. A bachelor’s degree in computer science, information technology, or a related field - or equivalent practical experience - is required; ServiceNow certifications are an asset.
Skills
- ServiceNow Development
- JavaScript
- Back-End Web Development
- REST/SOAP Integrations
- Object-Oriented Programming
- Software Development
- Workflow Configuration
- IT Service Management
- Incident Management
- Problem Management
- Change Management
- Requirements Analysis
- Technical Documentation
- Troubleshooting
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
Keywords
- ServiceNow
- JavaScript
- Incident Management
- Problem Management
- Change Management
- IT Service Management
- Enterprise Applications
- Back-End Web Development
- APIs
- Server-Side Logic
- REST
- SOAP
- Object-Oriented Programming
- Workflows
- Forms
- Integrations
- Automation
- User Interface Customization
- Software Design
- Data Structures
- Algorithms
- Testing
- Technical Documentation
- Security Standards
- Certified System Administrator
- Certified Application Developer