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JD Development Group

PDI Coordinator

Kitchener, ON, Canada

$70,000 to $75,000 CAD / year · Contract

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Contract
Apply by: Jan 27, 2027
Experience: 3+ years of experience in new home construction, customer care, warranty, or site administration, including hands-on involvement in PDIs or deficiency management.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us
JD Development Group is a Markham-based real estate developer and builder of residential communities in Ontario. We focus on delivering well-built homes and a dependable homeowner experience at every stage.

About the Role
The PDI Coordinator connects our construction team with our homebuyers in the final stage before closing. You will schedule and run Pre-Delivery Inspections (PDIs), make sure deficiencies are recorded accurately and fixed on time, and help each purchaser feel confident when they receive their keys.
This role is based at our project sites in the Kitchener region, with occasional travel to our head office in Markham. It is a six-month contract with the opportunity to move into a permanent position based on performance and business needs.

Key Responsibilities

Schedule PDIs with purchasers, site supervisors, and customer care, and confirm appointments ahead of closing dates.
Conduct or attend PDI walkthroughs with homeowners, explain home features and maintenance, and complete PDI forms in line with Tarion requirements.
Record deficiencies accurately, assign them to the right trades, and track them until they are completed.
Coordinate with site supervisors, trades, and the sales and closings teams so homes are ready for inspection and occupancy.
Keep complete and organized PDI records, photos, and homeowner files.
Support Tarion warranty processes, including 30-Day and Year-End forms, and answer homeowner questions and concerns professionally.
Prepare regular status reports on upcoming PDIs, open deficiencies, and closing readiness for the head office team.

Qualifications

3+ years of experience in new home construction, customer care, warranty, or site administration, including hands-on involvement in PDIs or deficiency management.
Working knowledge of Tarion warranty and PDI processes is a strong asset.
Ability to read construction drawings and understand basic building components and finishes.
Excellent organizational skills and attention to detail, with the ability to manage multiple sites and deadlines.
Strong communication skills and a calm, customer-focused approach.
Proficiency with Microsoft Office; experience with construction or customer-care software is an asset.
Valid Ontario G driver’s licence and access to a reliable vehicle for site visits and travel to Markham.

Compensation and Work Locations

Salary of $70,000 - $75,000 per year, prorated over the contract term
Mileage reimbursement for travel between project sites and to head office
This role is based at our project sites in the Kitchener region, with occasional travel to our head office in Markham.

Vacancy Status
This job posting is for an open vacancy.

Use of Artificial Intelligence
Artificial intelligence (AI) may be used throughout the recruitment process, including resume screening, candidate assessment, and selection, to ensure efficiency and alignment with job requirements.

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More about this job

Responsibilities

The PDI Coordinator manages the pre-delivery inspection process by scheduling walkthroughs, recording deficiencies, and coordinating with trades and site supervisors. They also support Tarion warranty processes and maintain accurate homeowner records to ensure a smooth closing experience.

Requirements

Candidates must have at least 3 years of experience in new home construction, customer care, or site administration. Proficiency in reading construction drawings and knowledge of Tarion warranty processes are required, along with a valid driver's license.

Skills

Pre-delivery inspections
Deficiency management
Tarion warranty
Customer care
Construction drawing interpretation
Scheduling
Communication
Organizational skills
Microsoft Office
Attention to detail
Project coordination

Benefits

Mileage reimbursement

Visa sponsorship

Not detected in the job text

Keywords

PDI
Pre-delivery inspection
Construction
Real estate
Tarion
Warranty
Customer care
Site administration
Deficiency management
Residential development
Microsoft Office
Project coordination
Homeowner relations
Construction drawings
Site visits

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