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Jean Tweed Centre

Case Manager

Toronto, ON, Canada

Pay: CA$29.70-CA$34.75 · Contract

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Job details

Pay: Pay: CA$29.70-CA$34.75
Job type: Contract
Experience: A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.
Posting language: English
Posted: Nov 6, 2026

Original job description

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns.

The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.

How will you help to get us there?

As the Case Manager, you will:

Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.

Provide case management support, including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.

Provide referrals and support to access health and community-based services.

Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.

Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centered and anti-oppressive practices.

Pay: CA$29.70-CA$34.75

Hours of Work (37.5hrs/week): The hours of work are 10:00am-6:00pm, Saturday - Wednesday

Location: This position requires on-site work at various sites

What will you bring?

Bachelors Degree in Social Work, or a related discipline.
A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.
Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health, substance use, harm reduction, trauma and the therapeutic relationship.
Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
Working knowledge of trauma-informed practice, women-centered principles and best practices for women and substance use.
Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources.
Ability to work independently with minimal day-to-day supervision.
Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills

Ready to apply?

We thank all applicants, however, only those being considered for an interview will be contacted. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any material or processes used to ensure your equal participation.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. We welcome all qualified candidates to apply, but Canadians and Permanent Residents will be given priority.

Extended Health Care

Dental Coverage

Employee Assistance Program (EAP)

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More about this job

Responsibilities

The Case Manager will lead a collaborative wrap-around process to provide comprehensive service coordination and support for women. Responsibilities include providing counselling, outreach, assessment, and maintaining accurate case notes and data reports.

Requirements

Candidates must hold a Bachelor's Degree in Social Work or a related discipline and possess at least 3 years of experience in mental health or substance use. Expertise in trauma-informed care, harm reduction, and knowledge of community resources is essential.

Skills

Case Management
Counselling
Harm Reduction
Trauma-informed Practice
Crisis Intervention
Service Coordination
Assessment
Goal Planning
System Navigation
Data Entry
Problem-solving
Interpersonal Skills
Anti-oppressive Practice
Women-centered Principles

Benefits

Extended Health Care
Dental Coverage
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Case Manager
Social Work
Mental Health
Substance Use
Gambling Concerns
Harm Reduction
Trauma-informed
Women-centered
Anti-oppressive
Counselling
Outreach
Service Coordination
Crisis Intervention
Community Resources
Case Notes
Data Entry
Assessment
Goal Planning
System Navigation
Toronto

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