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Field Service Technician - Manitoba

  • Dufferin, MB, Canada

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Job details

Posting language
English
Posted

Original job description

JELD-WEN is currently seeking a Field Service Technician - Manitoba to join our growing team.

External Job Description

As a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.

The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.

The typical duties and competencies for the Field Service Technician would include:

  • Knowledge of window and door installation and repair practices
  • Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue
  • Perform service work on various products
  • Clean up service site
  • Operate company service vehicle in a safe and considerate manner
  • Maintain service vehicle in proper and safe working order
  • Maintain tools in proper working order
  • Maintain warehouse inventory and manage parts delivery and return/discard
  • Provide complete reports from service or inspection jobs
  • Communicate and document changed or cancelled appointments
  • Identify and report reoccurring problems or issues such as product defects or process issues

#JWCanada

About JELD-WEN Holding, Inc. 


JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 


What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

More about this job

Responsibilities

The Field Service Technician is responsible for inspecting, repairing, and replacing window and door products at customer sites. They must also manage warehouse inventory, maintain service vehicles, and provide detailed reports on service activities.

Requirements

Candidates must possess knowledge of window and door installation and repair practices. The role requires the ability to accurately inspect products to identify root causes of service issues and maintain professional communication with customers.

Skills

  • Window installation
  • Door installation
  • Product inspection
  • Root cause analysis
  • Service reporting
  • Inventory management
  • Vehicle maintenance
  • Customer service
  • Technical documentation
  • Problem identification

Benefits

  • Medical
  • Dental
  • Retirement program
  • Generous leave policies

Visa sponsorship

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Categories

  • Trades
  • Construction
  • Customer Service & Support
  • Manufacturing

Keywords

  • Field Service
  • Window Installation
  • Door Installation
  • Customer Care
  • Product Inspection
  • Inventory Management
  • Service Vehicle
  • Construction
  • Manufacturing
  • Repair
  • Maintenance
  • Technical Reporting
  • JELD-WEN
  • Building Products

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