Field Service Technician - Manitoba
- Dufferin, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
JELD-WEN is currently seeking a Field Service Technician - Manitoba to join our growing team.
External Job Description
As a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.
The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.
The typical duties and competencies for the Field Service Technician would include:
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
External Job Description
As a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.
The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.
The typical duties and competencies for the Field Service Technician would include:
- Knowledge of window and door installation and repair practices
- Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue
- Perform service work on various products
- Clean up service site
- Operate company service vehicle in a safe and considerate manner
- Maintain service vehicle in proper and safe working order
- Maintain tools in proper working order
- Maintain warehouse inventory and manage parts delivery and return/discard
- Provide complete reports from service or inspection jobs
- Communicate and document changed or cancelled appointments
- Identify and report reoccurring problems or issues such as product defects or process issues
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
More about this job
Responsibilities
Inspect, repair, or replace window and door products for dealers, home builders, contractors, and their customers. Maintain the service vehicle, tools, and inventory; document service work and appointments; and report recurring product or process issues.
Requirements
The role calls for knowledge of window and door installation and repair practices, along with the ability to inspect products and identify the root causes of service issues. It also requires safe vehicle operation, upkeep of tools and inventory, clear reporting, and effective customer communication.
Skills
- Window And Door Installation
- Window And Door Repair
- Product Inspection
- Root Cause Analysis
- Service Work
- Site Cleanup
- Safe Vehicle Operation
- Vehicle Maintenance
- Tool Maintenance
- Inventory Management
- Parts Delivery And Returns
- Service Reporting
- Appointment Communication
- Problem Identification
- Customer Service
Benefits
- Medical Insurance
- Dental Insurance
- Paid Leave
- Retirement Program
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Customer Service & Support
- Construction
- Manufacturing
- Logistics
Keywords
- Field Service
- Customer Care
- Window Installation
- Door Installation
- Window Repair
- Door Repair
- Product Inspection
- Root Cause Analysis
- Product Replacement
- Service Vehicle
- Vehicle Safety
- Tool Maintenance
- Warehouse Inventory
- Parts Delivery
- Service Reports
- Appointment Management
- Product Defects
- Process Issues
- Building Materials
- Construction
- Repair And Remodeling