Jobs in Canada

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Added 4 mins ago
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Full-time
Refer your clients to your specialist colleagues for their specific needs.
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Clinical Nurse Specialist
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TECH Specialist
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Other
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RBC Insurance
Montreal, QC
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Banking Advisor
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Hanna, AB
Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
Relationship Manager - Multinational Banking
BMO
Toronto, ON · FCP
Full-time
Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation…
Added 4 hours ago
Director, Digital Investing Product Management
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Toronto, ON · FCP
Full-time
May support the sales team in development of specific deals for customers and in client presentations.

Jeppesen ForeFlight

Operations Support Specialist

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Hybrid role based in Montreal, Canada.

We are currently looking for a Operations Support Specialist for our office in Montreal, to join an international environment with a team of like-minded system experts in a leading edge expanding software company.

The team you will be working with consists of Product Support Developer (internally referred to as Service Managers), Systems Experts and Service Delivery Managers handling multiple customers globally.

Position Responsibilities

Become an authority on several production system installations in terms of managing the technical aspects of the applications.
Provide advanced technical support, in relation to the Service Level Agreement(s), for the Crew portfolio focusing mainly on the crew planning products.
Assist the client with knowledge injections, proactive problem solving and daily management of the production installation
Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
Work with System requirements with internal and external stakeholders

This position is hybrid. This means that the selected candidate will be required to perform some work onsite 2-3 days a week. This is at the hiring team’s discretion and could potentially change in the future.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience)

3+ years in software development or advanced technical support role
Good knowledge in Python language
Good knowledge of Unix and/or Linux
Good knowledge with shell scripting
Familiar with AWS concepts
Good knowledge in version control systems such as Git
Fluency in English language

Preferred Qualifications (Desired Skills/Experience)

5+ years in software development or advanced technical support role
Particular interest in technical problem solving
Experience with AWS
Experience with RAVE
Strong programming skills
Knowledge of Kubernetes is beneficial
Customer relationship experience is advantageous
Highly responsible, able to take ownership of issues
Strong technical & analytical aptitude
Able to work independently and within a team

Typical Education/Experience

Education/experience typically acquired through advanced technical education (e.g. Bachelor/Masters or equivalent work experience.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

About Jeppesen ForeFlight

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join: (Canada)

Benefits

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:

Comprehensive medical, dental, and vision coverage with employer paid health premiums for employees and dependents
Employer paid life and AD&D insurance
A health care spending account
Short and long term disability insurance
Virtual health
Fitness reimbursement program
DPSP and RRSP retirement plans
3 weeks of PTO for new hires
Employee Assistance Program
2 days off to volunteer annually (effective in 2026)
Employee referral program (effective in 2026)
Flight rewards and flight stipend (effective in 2026)

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More about this job

Responsibilities

Manage the technical aspects of production system installations and provide advanced support for crew planning products in accordance with service-level agreements. Maintain Linux installations, advise clients on patches and upgrades, support knowledge sharing and proactive problem solving, and coordinate system requirements with internal and external stakeholders.

Requirements

Candidates need at least 3 years of software development or advanced technical support experience, knowledge of Python, Unix or Linux, shell scripting, AWS concepts, and Git, plus fluency in English. A degree or equivalent work experience is expected; experience with AWS, RAVE, Kubernetes, customer relationships, and strong ownership and analytical skills are advantageous.

Skills

Python
Unix
Linux
Shell Scripting
AWS
Git
Software Development
Advanced Technical Support
Technical Problem Solving
RAVE
Kubernetes
Production System Management
Analytical Skills

Benefits

Medical Insurance
Dental Insurance
Vision Coverage
Employer-Paid Health Premiums
Life and AD&D Insurance
Health Care Spending Account
Short-Term Disability Insurance
Long-Term Disability Insurance
Virtual Health
Fitness Reimbursement Program
Paid Time Off
Employee Assistance Program
Volunteer Days
Employee Referral Program
Flight Rewards
Flight Stipend

Visa sponsorship

Not detected in the job text

Keywords

Aviation Software
Crew Planning
Production Systems
Service-Level Agreements
Python
Unix
Linux
Shell Scripting
AWS
Git
RAVE
Kubernetes
Software Development
Advanced Technical Support
System Requirements
Patches and Upgrades
Knowledge Sharing
Proactive Problem Solving
Customer Relationships
Technical Problem Solving
Analytical Skills
Service Delivery
Commercial Aviation
Business Aviation
Military Aviation
General Aviation

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