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Added 10 mins ago
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Multi Unit Practice Manager - Dentalcorp Deep River and Pembroke
dentalcorp
Deep River, ON · Wellspring Dental Deep River
- Full-time
The salary for this Practice Manager position is $75,000 -$80,000 annually, plus performance bonus, depending on skills, experience, and location.
Added 10 mins ago
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Senior Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 10 mins ago
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Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 10 mins ago
DIETARY AIDE
Southbridge Healthcare LP
Cornwall, ON
…provide notice of your need for accommodation to the hiring manager upon scheduling of an…
Added 10 mins ago
Bales - Rover (Scale Operator/Traffic Bin Spotter)
Human Resources
Sharon, ON
Added 10 mins ago
Markham - Claims & Benefits Administrator
Human Resources
Markham, ON
Added 10 mins ago
RB
Sr. Manager, Development, Tim Hortons, Ontario West (18 Month Fixed-Term)
Restaurant Brands International
Toronto, ON
- Full-time
The role of the Sr. Manager, Development is to support the Ontario-West region for new restaurant openings, with the primary responsibilities including identifying and evaluating sites,…
Added 10 mins ago
SC
Project Manager - Ecology
SLR Consulting
Smithers, BC
- Full-time
SLR Canada is looking for a full-time Project Manager to be based out of one of our BC offices (Vancouver, Victoria, Nanaimo, Kelowna, Kamloops, Smithers, or Prince George). As our new…
Added 10 mins ago
HS
Service Manager – Heavy Equipment
Headfield Solutions Pvt Ltd.
Kamloops, BC
- Full-time
We are seeking an experienced Service Manager to oversee the Service Department and manage aftermarket support operations for heavy equipment, including diagnostics, repairs, and…
Added 10 mins ago
SC
Project Manager - Ecology
SLR Consulting
Nanaimo, BC
- Full-time
SLR Canada is looking for a full-time Project Manager to be based out of one of our BC offices (Vancouver, Victoria, Nanaimo, Kelowna, Kamloops, Smithers, or Prince George). As our new…
Added 10 mins ago
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Lead Trainer
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
Regular travel between SafetyCo’s Waterloo, Barrie, and Vaughan hubs is required, with weekly visits to each location. Additional travel to client sites and other locations required as…
Added 10 mins ago
SC
Project Manager - Ecology
SLR Consulting
Prince George, BC
- Full-time
SLR Canada is looking for a full-time Project Manager to be based out of one of our BC offices (Vancouver, Victoria, Nanaimo, Kelowna, Kamloops, Smithers, or Prince George). As our new…
Added 10 mins ago
TS
Store Associate
The Salvation Army in Canada
Red Deer, AB
- Part-time
Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
Added 10 mins ago
SC
Cash Management Analyst
SPECTRAFORCE Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Location: Toronto, ON (Hybrid – 2/3 days per week onsite)
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Manager, Direct Response and Individual Giving - 12 month maternity leave contract
Osteoporosis Canada
Toronto, ON
- Full-time
Location:Preference will be given to applicants in Ontario; however, all applications will be considered within Canada.
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SAP Senior Business Systems Analyst (SAP Finance)
Addmore Group
Oshawa, ON
- Full-time
Role: Reporting to the Manager, IT Product Delivery, this position is responsible for driving SAP Finance solution design, business process optimization, and stakeholder engagement to…
Added 10 mins ago
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Sourcing Manager - Packaging (Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Contract
The Sourcing Manager, Packaging role will direct the end-to-end packaging development and procurement lifecycle. This position is essential to ensure packaging materials comply with…
Added 10 mins ago
O
Lead Revenue Operations Analyst
OpenText
Waterloo, ON
- Full-time
…adding value to the business. This position reports to the Manager, Revenue Operations, and will be responsible for supporting revenue forecasting, bookings analysis, planning, and…
Added 10 mins ago
K
Private Client Services Account Manager (Personal Insurance)
KRGinsure
Toronto, ON
- Full-time
The Private Client Services (PCS) Account Manager plays a key role in managing a diverse portfolio and works closely with a collaborative team of professionals, including producers and…
Added 10 mins ago
MW
Markham - Claims & Benefits Administrator
Miller Waste Systems Inc.
Markham, ON
- Full-time
Added 10 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / week
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 10 mins ago
SE
Supply Chain Manager
Sicame Energie
Brossard, QC
- Full-time
_________________________Supply Chain Manager
Added 10 mins ago
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Directeur(trice) régional(e) (Dual Store Manager) Apparel - Premium
JRoss Retail Recruiters
Montreal, QC
- $70,000 to $75,000 CAD / year
- Full-time
As the business continues to grow, they are seeking a Dual Store Manager to oversee two showrooms in Montreal and Laval.
Added 11 mins ago
TS
Truck Driver
The Salvation Army in Canada
Dartmouth, NS
- Full-time
…locations and delivering them to SA MU, DC, or other assigned…
Added 11 mins ago
SC
Project Manager - Ecology
SLR Consulting
Kelowna, BC
- Full-time
SLR Canada is looking for a full-time Project Manager to be based out of one of our BC offices (Vancouver, Victoria, Nanaimo, Kelowna, Kamloops, Smithers, or Prince George). As our new…

Jetson Home

Customer Success Representative

North Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

As a Customer Success Representative, you’ll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You’ll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.

You’ll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.

What You Will Do

Guide customers through all pre-installation steps to ensure they are install-ready:
Manage scheduling for walk-throughs and installations.
Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
Handle requotes as needed, collaborating with field service manager and sales.
Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
Serve as the primary point of contact for homeowners after a sale closes with a deposit.
Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
Track key customer milestones and report progress within Jetson’s CRM system.

What You Bring:

5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Strong verbal and written communication skills.
Experience working in a CRM system (e.g., HubSpot, Salesforce)
Comfort working in a startup or growth-stage environment.

Job Type: Full-time, permanent

Pay: $90,000 OTE

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Extended Health Care

Disability Insurance

Education Support

Parental Leave Top Up

Location: in person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

The Customer Success Representative will guide homeowners through the pre-installation journey, serving as the primary point of contact for paperwork, approvals, and scheduling. They will collaborate with internal teams to ensure project milestones are met and accurately tracked within the CRM system.

Requirements

Candidates must have 5-7 years of experience in Customer Success, Account Management, or Sales. Proficiency in CRM software and strong verbal and written communication skills are required.

Skills

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Communication
Project Management
Scheduling
Data Tracking
Customer Support
Problem Solving

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Home Electrification
Sustainable Energy
Project Coordination
Scheduling
Data Management
Automation
Field Service
Customer Experience
Operations
Installations
Clean Energy
Startup Environment

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