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Added 12 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
…supported. We are a dedicated group of diverse individuals who care about each other, the work we produce and the client service we provide. We go to great lengths to foster a professional,…
Added 12 mins ago
PH
RN Select Medicine and Cystic Fibrosis Clinics
Providence Healthcare
Vancouver, BC
- Temporary
Within the context of a client and family centred model of care, and in accordance with the Mission, Vision, Values and strategic directions of Providence Health Care, the person promotes a…
Added 12 mins ago
QL
Certified Health Care Aide - Medicine Hat - Casual
Qualicare, Lethbridge
Medicine Hat, AB
- $19 to $22 CAD / hour
- Part-time
The Health Care Aide is a member of the home care team who works under the supervision of a care manager and performs various personal care services as necessary to meet the client’s needs.…
Added 12 mins ago
HR
Registered Nurse Critical Care Certificate Required
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager of Critical Care
Added 12 mins ago
T
Manager, Operational Foundations
Thumbtack
Remote, Canada
- Full-time
- Remote
Thumbtack helps millions of people confidently care for their homes.
Added 12 mins ago
TG
Security Engineering Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
Added 12 mins ago
MS
Store Manager
Michaels Stores
Lloydminster, SK
- Full-time
Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor…
Added 12 mins ago
A
Food and Beverage Manager - In-Room Dining
AccorHotel
Banff, AB
- Full-time
As Food and Beverage Manager, you’ll oversee an operation that blends restaurant-level food and beverage with quiet precision, emotional intelligence, and impeccable timing. You’ll shape…
Added 12 mins ago
SL
Security Platform Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
15 days vacation per year plus 5 care days and an innovative sabbatical program
Added 26 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Dryden, ON
- Full-time
Develop and establish collaborative relationships with other health care providers within the store (clinics, Vision Centre, their community etc.). Ensure that Pharmacy is open and…
Added 26 mins ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 26 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 26 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want…
Added 26 mins ago
R
Manager, Pricing & Competitive Intelligence
RFNOW
Virden, MB
- Full-time
Lead end-to-end implementation of approved pricing changes with Billing, Sales and Care - with clear, sellable offer documentation so every channel can sell it on day one
Added 26 mins ago
OM
Gestionnaire de projets, Solutions médias
Omnicom Media
Montreal, QC
- Full-time
Une aisance avec les plateformes d’activation numérique et programmatique (DV360, Meta, Google, TikTok, Campaign Manager, Google Analytics, etc.) ;
Added 26 mins ago
N
Manager, Downstream Finance Decision Support & Planning
Nutrien
Saskatoon, SK
- Full-time
…reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with…
Added 26 mins ago
FH
Warehouse Associate (Distribution Center Support)
Fairmont Hotels & Resorts
Canmore, AB
- Full-time
Assist DC Manager, DC Support and Website Administrator with fulfillment of orders
Added 26 mins ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Lac du Bonnet Personal Care Home
Added 26 mins ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
Whitemouth, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Whitemouth Personal Care Home
Added 26 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Whitemouth, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Whitemouth Personal Care Home
Added 26 mins ago
SH
Exercise Therapist - Cardiac Rehab (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of…
Added 26 mins ago
SH
Exercise Therapist - Cardiac Rehab (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of…
Added 26 mins ago
SH
M.R.T. - Radiology, X-Ray
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, the successful candidate will be responsible for assessing, planning, implementation and evaluating patient care and practice activities in a…
Added 26 mins ago
EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health…
Added 26 mins ago
P
Staff Pharmacist
Pharmacy.ca
Toronto, ON
- Full-time
Pharmacy.ca is an independently owned specialty pharmacy providing patient-centred pharmaceutical care and specialized compounding services. Our operations include a dedicated non-sterile…

Jetson Home

Customer Success Representative

North Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

As a Customer Success Representative, you’ll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You’ll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.

You’ll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.

What You Will Do:

Guide customers through all pre-installation steps to ensure they are install-ready:
Manage scheduling for walk-throughs and installations.
Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
Handle requotes as needed, collaborating with field service manager and sales.
Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
Serve as the primary point of contact for homeowners after a sale closes with a deposit.
Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
Track key customer milestones and report progress within Jetson’s CRM system.

What You Bring:

5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Strong verbal and written communication skills.
Experience working in a CRM system (e.g., HubSpot, Salesforce)
Comfort working in a startup or growth-stage environment.

Job Type: Full-time, Permanent

Pay: $90,000 OTE

Schedule: Wednesday to Sunday, 9:00am - 5:00pm

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Location: In person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

You will guide homeowners through the pre-installation process, acting as their primary point of contact to ensure seamless paperwork, scheduling, and project milestones. You will collaborate with internal teams including Sales, Operations, and Installers to maintain accurate project tracking within the CRM.

Requirements

The role requires 5-7 years of experience in Customer Success, Account Management, or Sales. Candidates must possess strong communication skills and proficiency in CRM software like HubSpot or Salesforce.

Skills

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Communication
Project Management
Scheduling
Data Entry
Customer Support
Problem Solving
Relationship Management

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Home Electrification
Sustainable Energy
Project Coordination
Scheduling
Field Service
Automation
Data Management
Customer Experience
Operations
Installations
Startup Environment
Growth-stage

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