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Added 1 min ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON · Office - CAN - Ontario, Waterloo
- $75,000 to $246,000 CAD / year
- Full-time
Ensure lab environments are representative of production scenarios where needed
Added 1 min ago
Market Intelligence Strategic Insights Analyst - Personal Lines
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
…salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $80,000 -…
Added 1 min ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
MINI Markham is looking for a motivated, energetic, and customer-focused Pre-Owned Automotive Sales Representative to join our high-performing sales team. As part of Lithia & Driveway…
Added 1 min ago
HI
Client Care Representative – Personal Lines Retention
HUB International
Kelowna, BC
- Full-time
…impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is…
Added 15 mins ago
TH
Critical Incident Mental Health Provider (Contract Position)
TELUS Health
Winnipeg, MB
- Part-time
Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group.
Added 15 mins ago
XI
Field Sales & Marketing Representative - $5000 Signing Bonus
Xplore Inc.
Canada
- Full-time
…committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative…
Added 15 mins ago
GI
Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
Immediately registerable as Associate Advising Representative (AAR) or Advising Representative (AR). Existing registrations transferable to a new firm are accepted. New registrations must…
Added 15 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON
- $75,000 to $246,000 CAD / year
- Full-time
Ensure lab environments are representative of production scenarios where needed
Added 15 mins ago
GA
Représentant(e) des ventes - Grenier Occasion - Sales Representative
Grenier Automobile
Terrebonne, QC
- Full-time
Do you enjoy taking on challenges, building trusting relationships, and delivering an exceptional customer experience? Are you results-driven and eager to grow in a dynamic environment? We…
Added 15 mins ago
CO
Library Service Assistant 1/2 Circulation/Shipping Assistant MILL
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 16 mins ago
Sales Representative (Kamloops BC)
Orica
Kamloops, BC
We are excited to announce a new opportunity for a Sales Representative focused on servicing existing Underground Customers. Specifically, the representative will be the principal liaison…
Added 16 mins ago
Field Service Representative
EnerSys Delaware Inc.
Winnipeg, MB
The Field Service Representative plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports oftechnical problems with equipment, and…
Added 16 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 16 mins ago
V
Bilingual Energy Sales Representative - Montreal, QC
Victaulic
Montreal, QC · Quebec, QC
- Full-time
De 2 à 5 ans d’expérience en vente externe dans les marchés de la construction.
Added 16 mins ago
V
Jr. Infrastructure Sales Representative - GTA
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
0-2 years of sales or customer-facing experience, ideally in construction or water/wastewater markets.
Added 16 mins ago
V
Energy Sales Representative - GTA
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
We’re looking for an Energy Sales Representative to drive business development across the GTA, focusing on process and power piping infrastructure for large-scale projects in Power…
Added 16 mins ago
TM
Collections Representative
thyssenkrupp Materials NA
Windsor, ON
- Full-time
…assigned customers, working with internal team members to resolve customer’s questions and…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Alma, QC
- $19 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
La Pocatière, QC · Lapocatiere, QC
- $18 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Thetford Mines, QC
- $19 to $21 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Rimouski, QC
- $18 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Lac-Mégantic, QC
- $19 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Matane, QC
- $18 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Victoriaville, QC
- $18 to $21 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 16 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Brossard, QC
- $20 to $21 CAD / hour
- Contract
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…

Jetson Home

Customer Success Representative

North Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

As a Customer Success Representative, you’ll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You’ll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.

You’ll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.

What You Will Do:

Guide customers through all pre-installation steps to ensure they are install-ready:
Manage scheduling for walk-throughs and installations.
Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
Handle requotes as needed, collaborating with field service manager and sales.
Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
Serve as the primary point of contact for homeowners after a sale closes with a deposit.
Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
Track key customer milestones and report progress within Jetson’s CRM system.

What You Bring:

5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Strong verbal and written communication skills.
Experience working in a CRM system (e.g., HubSpot, Salesforce)
Comfort working in a startup or growth-stage environment.

Job Type: Full-time, Permanent

Pay: $90,000 OTE

Schedule: Wednesday to Sunday, 9:00am - 5:00pm

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Location: In person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

You will guide homeowners through the pre-installation process, acting as their primary point of contact to ensure seamless paperwork, scheduling, and project milestones. You will collaborate with internal teams including Sales, Operations, and Installers to maintain accurate project tracking within the CRM.

Requirements

The role requires 5-7 years of experience in Customer Success, Account Management, or Sales. Candidates must possess strong communication skills and proficiency in CRM software like HubSpot or Salesforce.

Skills

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Communication
Project Management
Scheduling
Data Entry
Customer Support
Problem Solving
Relationship Management

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Home Electrification
Sustainable Energy
Project Coordination
Scheduling
Field Service
Automation
Data Management
Customer Experience
Operations
Installations
Startup Environment
Growth-stage

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