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Added 14 mins ago
Bilingual Employee Relations INV
Rogers Communications
Calgary, AB · Toronto, ON · Montreal, QC
reporting to the Manager, Employee Relations Investigations, the Employee Relations Investigator will contribute to the overall success of the Employee Relations Investigation team. The…
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 14 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Westland, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 14 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 CAD / hour
- Part-time
Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. The Retail…
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Midnapore, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 14 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 14 mins ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
Analyze operational cost drivers, unit costs, cost-to-serve and capacity. Link volumes, service levels, staffing and demand to expense plans; challenge assumptions and identify productivity…
Added 14 mins ago
MS
Store Manager
Michaels Stores
Lloydminster, SK
- Full-time
Store - LLOYDMINSTER, ABStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to…
Added 14 mins ago
A
Food and Beverage Manager - In-Room Dining
AccorHotel
Banff, AB
- Full-time
…Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3…
Added 28 mins ago
S
Accountant (Systems Analyst)
SaskTel
Regina, SK
- Full-time
Project manager for finance system projects. Represents Finance on projects initiated by other departments. Implements system changes ensuring General Accepted Accounting Principles are…
Added 28 mins ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 28 mins ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
The Director of Customer Success leads Supra’s Managed Services customer organization in Canada and India: the Account Management team (Senior Account Manager, Account Managers, Account…
Added 28 mins ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a…
Added 28 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a…
Added 28 mins ago
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Exercise Therapist - Cardiac Rehab (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
…Location: Centenary Site Job Type: Temporary (Fixed Term), Full time Contract Duration: 16 months Number of Positions: 1 Minimum - Maximum Hourly Rate: $39.16 - $50.78 Hours: Days,…
Added 28 mins ago
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M.R.T. - Radiology, X-Ray
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
…Hospital Location: General Site Job Type: Temporary (Fixed Term), Full time Contract Duration: 14 months Number of Positions: 1 Minimum - Maximum Hourly Rate: $36.85 - $50.24 Hours: Days,…
Added 28 mins ago
EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
Build trusted relationships with engineering, product, business operations, customer service, and vendor teams.
Added 28 mins ago
DU
Accounts Payable Clerk
Dalhousie University
Halifax, NS
- Full-time
…students and scholarly activities. Financial Services is a core service unit of the University, providing services in areas of financial accounting, budgeting, procurement, payroll, cash…
Added 28 mins ago
SI
Senior Account Manager
Supra ITS
Mississauga, ON
- Full-time
The Senior Account Manager owns Supra’s Tier A book in Canada: our largest and most complex managed services customers. You are the named relationship and revenue owner for each: executive…
Added 28 mins ago
EN
Program Manager
Extreme Networks
Toronto, ON
- Full-time
The Technical Program Manager will join the Project Management Office and drive a complex, multi-year strategic government program involving hardware platform NPI, concurrent software…
Added 28 mins ago
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Account Executive
Supra ITS
Mississauga, ON
- Full-time
Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a…
Added 28 mins ago
Automotive Sales Advisor - Campus Nissan Victoria
The Jim Pattison Auto Group
Victoria, BC
…individuals who bring strong work ethic, energy, and a passion for customer…
Added 28 mins ago
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Clinical Lead - Full Time
Optima Living
Calgary, AB
- Full-time
Ensures full team participation in the continuing education program.
Added 28 mins ago
Account Manager
Alta Equipment Group
Toronto, ON
Alta Material Handling is seeking a full-time Account Sales Manager (New Equipment Sales), reporting to the Ontario Sales Manager, the Account Sales Manager has a crucial role of driving…
Added 28 mins ago
BP
Optics & Knives Outfitter - Full Time
Bass Pro Shops
Calgary, AB
- Full-time
Reporting to the Retail Manager - Hardlines, an Optics & Knives Sales Outfitter will work within a team to create a world class shopping experience by providing legendary customer service…

Jetson Home

Customer Success Representative

North Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

As a Customer Success Representative, you’ll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You’ll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.

You’ll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.

What You Will Do:

Guide customers through all pre-installation steps to ensure they are install-ready:
Manage scheduling for walk-throughs and installations.
Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
Handle requotes as needed, collaborating with field service manager and sales.
Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
Serve as the primary point of contact for homeowners after a sale closes with a deposit.
Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
Track key customer milestones and report progress within Jetson’s CRM system.

What You Bring:

5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Strong verbal and written communication skills.
Experience working in a CRM system (e.g., HubSpot, Salesforce)
Comfort working in a startup or growth-stage environment.

Job Type: Full-time, Permanent

Pay: $90,000 OTE

Schedule: Wednesday to Sunday, 9:00am - 5:00pm

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Location: In person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

You will guide homeowners through the pre-installation process, acting as their primary point of contact to ensure seamless paperwork, scheduling, and project milestones. You will collaborate with internal teams including Sales, Operations, and Installers to maintain accurate project tracking within the CRM.

Requirements

The role requires 5-7 years of experience in Customer Success, Account Management, or Sales. Candidates must possess strong communication skills and proficiency in CRM software like HubSpot or Salesforce.

Skills

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Communication
Project Management
Scheduling
Data Entry
Customer Support
Problem Solving
Relationship Management

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Home Electrification
Sustainable Energy
Project Coordination
Scheduling
Field Service
Automation
Data Management
Customer Experience
Operations
Installations
Startup Environment
Growth-stage

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