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Added 11 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…solutions contribute concretely to operational performance and service…
Added 11 mins ago
XI
Field Sales & Marketing Representative - $5000 Signing Bonus
Xplore Inc.
Canada
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 11 mins ago
PL
Laboratory Sample Custodian
Paracel Laboratories Ltd.
Mississauga, ON
- Full-time
Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental…
Added 11 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 11 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 11 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Lacroix Private Lab is seeking a Medical Biology Service Manager to join its team.
Added 11 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
There is an immediate need for a Account Manager located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS. If you…
Added 11 mins ago
CM
Account Manager
Cyclic Materials
Toronto, ON
- Full-time
The Account Manager will work in close partnership with the Account Executive. The Account Executive will lead field-based business development and strategic relationship building, while…
Added 11 mins ago
EA
Caregiver Manager, LPN
Earth Angels Home Care
Halifax, NS
- $70,000 to $80,000 CAD / year
- Full-time
…compassionate, proactive, and clinically skilled LPN, Caregiver Manager (Retention & Field Operations Lead) to join our team in Halifax. This role is crucial in ensuring seamless service…
Added 11 mins ago
Manager, Core Audit - Assurance - Saskatoon
EY
Saskatoon, SK
As an Assurance Manager, you will be a professional member of Assurance practice. Together with our substantial investments in technology, knowledge, and learning resources for our audit…
Added 11 mins ago
WM
Manager II, District - Collection
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Manages the District’s day-to-day operations and provides daily support to Route Managers in ensuring safety, service, and savings.
Added 11 mins ago
B
Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 mins ago
B
VP Sales Lead, Vice President and Sales Lead, Mid Market Diversified Industries, Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Bachelor's degree in Business, Finance, Accounting, Economics, or a related field; advanced degree or professional designation considered an asset.
Added 11 mins ago
D
Client Relationship Manager, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON · Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a Client Relationship Manager for Group Retirement Savings at the national Client Relations Centre, you help develop and maintain business relationships with Desjardins Insurance clients…
Added 11 mins ago
Senior Business Relationship Manager, IT
DSV
Toronto, ON
As a global customer-facing role, the Senior Business Relationship Manager supports customers operating across multiple regions and time zones. The role requires effective collaboration…
Added 11 mins ago
AR
Community Business Manager
Atria Retirement Canada - Riverheights Terrace
Brandon, MB · MB-Brandon
- Full-time
…responding to general questions.• Serve as the community’s “manager-on-duty” on a regular basis.• Provide on-call and overnight coverage as specified by schedule or as needed.• Provide high…
Added 26 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 26 mins ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | North America
Montreal, QC
- Full-time
…assure la réalisation de projets, de la conception à la mise en…
Added 26 mins ago
MT
CAN: Operations Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Position Summary: The Operations Supervisor, through direct involvement with the General Manager and Operations Manager, control the daily deliver of the transit service and has the overall…
Added 26 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Aylmer, ON · St. Thomas, ON
- Full-time
…transferable skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server,…
Added 26 mins ago
UI
Project manager - M&A
UAP Inc.
Montreal, QC
- Full-time
At UAP, we drive the future of the automotive and heavy vehicle parts industry through unmatched service and innovative solutions. Our passionate team is at the heart of our success. They…
Added 40 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Resources roles as required, helping to maintain continuity of service during absences, periods of increased workload, or other operational needs. This includes supporting key HR processes…
Added 41 mins ago
AT
Desktop support Analyst
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, End User Services, the incumbent supports the performance and continuous improvement of the IT Service Centre (ITSC). The role combines operational…
Added 41 mins ago
TP
Housing Manager
Trimark People Solutions
Alert Bay, BC
- Full-time
The Housing Manager oversees the Nation's housing portfolio across policy, tenancy, maintenance, renovations, and new construction. This includes managing budgets and funding agreements,…
Added 41 mins ago
T
Senior Manager, Global Sponsorships - 12-month contract - Tangerine
Tangerine
Toronto, ON
- Contract
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…

Jetson Home

Customer Success Representative

North Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

As a Customer Success Representative, you’ll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You’ll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.

You’ll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.

What You Will Do:

Guide customers through all pre-installation steps to ensure they are install-ready:
Manage scheduling for walk-throughs and installations.
Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
Handle requotes as needed, collaborating with field service manager and sales.
Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
Serve as the primary point of contact for homeowners after a sale closes with a deposit.
Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
Track key customer milestones and report progress within Jetson’s CRM system.

What You Bring:

5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Strong verbal and written communication skills.
Experience working in a CRM system (e.g., HubSpot, Salesforce)
Comfort working in a startup or growth-stage environment.

Job Type: Full-time, Permanent

Pay: $90,000 OTE

Schedule: Wednesday to Sunday, 9:00am - 5:00pm

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Location: In person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

You will guide homeowners through the pre-installation process, acting as their primary point of contact to ensure seamless paperwork, scheduling, and project milestones. You will collaborate with internal teams including Sales, Operations, and Installers to maintain accurate project tracking within the CRM.

Requirements

The role requires 5-7 years of experience in Customer Success, Account Management, or Sales. Candidates must possess strong communication skills and proficiency in CRM software like HubSpot or Salesforce.

Skills

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Communication
Project Management
Scheduling
Data Entry
Customer Support
Problem Solving
Relationship Management

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Home Electrification
Sustainable Energy
Project Coordination
Scheduling
Field Service
Automation
Data Management
Customer Experience
Operations
Installations
Startup Environment
Growth-stage

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