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Added 8 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
We are looking for an experienced manager with a strong business acumen and excellent technological expertise, recognized for their leadership, judgment, and ability to drive organizational…
Added 8 mins ago
F
Health & Safety Manager
FlatironDragados
Montreal, QC
- Full-time
…creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety programs, analyze trends and ensure compliance with regulations to…
Added 8 mins ago
F
Health & Safety Manager
FlatironDragados
Baie-D'Urfé, QC
- Full-time
…creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety programs, analyze trends and ensure compliance with regulations to…
Added 8 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
Added 8 mins ago
WE
Junior Project Manager
Westpower Equipment Ltd.
Calgary, AB
- Full-time
The Junior Project Manager is responsible for coordinating a portfolio of approximately 30 concurrent manufactured parts orders, from order handoff through engineering, procurement, vendor…
Added 8 mins ago
GI
Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
…company located in downtown Edmonton. We are seeking a Portfolio Manager to join our team. We are hoping to fill the role with an individual who is team oriented, and passionate about…
Added 8 mins ago
GZ
Project Manager, Construction
Gestion Zagora
AB · Edmonton, AB
- Full-time
Gestion Zagora is looking for a highly qualified and motivated Project Manager, Construction to join our team in Edmonton, AB. This full-time, on-site position will play a key role in…
Added 8 mins ago
F
Business Development Manager - Nuclear
FlatironDragados
Calgary, AB
- Full-time
Are you a strategic thinker with a passion for relationship-building ? As a Business Development Manager, you will harness industry connections to unearth exciting project opportunities,…
Added 8 mins ago
N
Manager, Downstream Finance Decision Support & Planning
Nutrien
Calgary, AB
- Full-time
Financial modeling expertise, focusing on capital project evaluation and entity-level financial statement forecasting
Added 8 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Lacroix Private Lab is seeking a Medical Biology Service Manager to join its team.
Added 8 mins ago
W
Site Superintendent
W3Global
Halifax, NS
- $120,000 to $150,000 CAD / year
- Full-time
Serve as the primary liaison between the site and the Project Manager, providing regular reporting on progress, risks, and site conditions.
Added 8 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
Added 8 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
There is an immediate need for a Account Manager located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS. If you…
Added 8 mins ago
F
Business Development Manager - Nuclear
FlatironDragados
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you a strategic thinker with a passion for relationship-building ? As a Business Development Manager, you will harness industry connections to unearth exciting project opportunities,…
Added 8 mins ago
F
Preconstruction Manager
FlatironDragados
Montreal, QC
- Full-time
Are you ready to take the lead in shaping transformative projects from the ground up? As a Preconstruction Manager, you will play a pivotal role in guiding our projects during the pursuit…
Added 8 mins ago
UI
Project manager – M&A
UAP Inc.
Montreal, QC
- Full-time
The Mergers and Acquisitions (M&A) Project Manager (Finance) possesses expertise in finance, transactions, and project management. This individual plans, coordinates, executes, and supports…
Added 8 mins ago
BH
Apparel Graphics Manager
Bardown Hockey Inc.
Oakville, ON
- Full-time
As our Apparel Graphics Manager, you will lead the development of graphics across Bardown's apparel collections, including jerseys and uniforms for team sports, t-shirts, hoodies, headwear.…
Added 8 mins ago
F
Preconstruction Manager
FlatironDragados
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you ready to take the lead in shaping transformative projects from the ground up? As a Preconstruction Manager, you will play a pivotal role in guiding our projects during the pursuit…
Added 9 mins ago
B&
Contract Administrator
Black & McDonald Limited
Toronto, ON
- Full-time
The Administrative Assistant is located in Toronto and typically reports directly to the Facility Manager. Duties and responsibilities include but are not limited to:
Added 9 mins ago
Manager, Core Audit - Assurance - Saskatoon
EY
Saskatoon, SK
As an Assurance Manager, you will be a professional member of Assurance practice. Together with our substantial investments in technology, knowledge, and learning resources for our audit…
Added 9 mins ago
E
Environmental Engineer/Geoscientist/Qualified Person
EXP
Windsor, ON
- Full-time
As an Environmental Project Manager, the primary role will be to manage Projects of different complexities, maintain existing clientele while continuously developing new clientele. The role…
Added 9 mins ago
E
Senior Internal Corrosion Advisor
Enbridge
Edmonton, AB
- Full-time
…Projects. You will perform technical assessments, support field and project activities, and work across multiple disciplines to strengthen corrosion monitoring, mitigation, and integrity…
Added 9 mins ago
TH
Merchandising Associate Part Time (ORLEANS)
The Home Depot
Orleans, ON
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 9 mins ago
TH
Sales Associate Part-Time - 7058 St. Vital
The Home Depot
Winnipeg, MB
- Part-time
…are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to…
Added 9 mins ago
TH
Merchandising Execution Associate Part Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines

Jetson Home

Customer Success Representative

North Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

As a Customer Success Representative, you’ll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You’ll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.

You’ll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.

What You Will Do:

Guide customers through all pre-installation steps to ensure they are install-ready:
Manage scheduling for walk-throughs and installations.
Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
Handle requotes as needed, collaborating with field service manager and sales.
Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
Serve as the primary point of contact for homeowners after a sale closes with a deposit.
Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
Track key customer milestones and report progress within Jetson’s CRM system.

What You Bring:

5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
Strong verbal and written communication skills.
Experience working in a CRM system (e.g., HubSpot, Salesforce)
Comfort working in a startup or growth-stage environment.

Job Type: Full-time, Permanent

Pay: $90,000 OTE

Schedule: Wednesday to Sunday, 9:00am - 5:00pm

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Location: In person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

You will guide homeowners through the pre-installation process, acting as their primary point of contact to ensure seamless paperwork, scheduling, and project milestones. You will collaborate with internal teams including Sales, Operations, and Installers to maintain accurate project tracking within the CRM.

Requirements

The role requires 5-7 years of experience in Customer Success, Account Management, or Sales. Candidates must possess strong communication skills and proficiency in CRM software like HubSpot or Salesforce.

Skills

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Communication
Project Management
Scheduling
Data Entry
Customer Support
Problem Solving
Relationship Management

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Sales
CRM
HubSpot
Salesforce
Home Electrification
Sustainable Energy
Project Coordination
Scheduling
Field Service
Automation
Data Management
Customer Experience
Operations
Installations
Startup Environment
Growth-stage

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