Find work in Canada.

319,685 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
FR
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Senior Director, Energy and Power, Corporate, Infrastructure and Project Finance Group
Added 12 mins ago
AH
Physiotherapist II
Alberta Health Services
Vermilion, AB
- Temporary
…also be able to share patient information real time with these senior clinicians to assist you in providing high quality…
Added 12 mins ago
BS
ServiceNow Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
5+ years experience as a ServiceNow Developer
Added 12 mins ago
U
Manager, E-Commerce Merchandise Planning
UNIQLO
Toronto, ON · Greater Toronto Area, Canada
- $105,000 to $121,000 CAD / year
- Full-time
5–7 years of progressive experience in senior merchandise planning, inventory planning, and/or allocation within a retail environment, with demonstrated experience managing inventory,…
Added 12 mins ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 27 mins ago
BT
National Account Manager
Bumper To Bumper Auto Parts
Brampton, ON
- Full-time
…Product Management, National Accounts, Regional teammates, and Senior Executive to support your growth…
Added 27 mins ago
T
Group Risk Specialist (ATH 5616)
TD
Toronto, ON
- Full-time
Provide clear, practical advice to senior management and business, technology and data stakeholders while maintaining effective second-line independence.
Added 27 mins ago
T
Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
Senior specialist providing advisory services to executives, business segment leaders, and governs requirements for own work.
Added 42 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
AB · Edmonton, AB
- Full-time
Step into a senior technical leadership role that will shape the future of mine waste management across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps &…
Added 42 mins ago
PT
Product Engineer
Purelend Technologies Inc.
Calgary, AB
- Full-time
We're hiring a senior Product Engineer to sit on that boundary. You're an engineer at the bone. You think in systems, you write production code, and you have the technical credibility to…
Added 42 mins ago
ES
BRANCH MANAGER
ECCO Supply™
Saskatoon, SK
- Full-time
Effective Communication: Collaboration and Planning with all Branch Associates and Senior Leadership.
Added 42 mins ago
SF
Senior Project Manager
Soletanche Freyssinet
BC · British Columbia, Canada
- Full-time
The Senior Project Manager is responsible for the successful execution of complex and high-value geotechnical construction projects throughout Western Canada. This role leads projects from…
Added 42 mins ago
NS
Senior Applied AI Engineer
Network Solutions
Canada
- Full-time
We are looking for a hands on Senior Applied AI Engineer who combines strong software engineering with practical AI problem solving. You will build production AI experiences across Network…
Added 42 mins ago
J
Senior Solution Consultant
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Consultant based in Canada.
Added 42 mins ago
FC
Operations Supervisor-2
FedEx Canada
Corunna, ON
- Part-time
2 years FedEx sort operations or senior level hourly role experience OR,
Added 42 mins ago
RH
Head of Operational Risk
Robert Half
Toronto, ON · North York, ON
- Full-time
…Director, Risk & Audit to join their growing team. Reporting to senior leadership, this individual will be responsible for overseeing operational risk, internal audit, and compliance…
Added 42 mins ago
SJ
Software Engineer
So Jobs
Toronto, ON
- $202,000 to $231,000 USD / year
- Full-time
Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmaps
Added 42 mins ago
ND
Commercial Operations Officer
NATO DIANA
Halifax, NS
- $9,820.4 CAD / month
- Full-time
Prepare executive briefings, market assessments, competitive analysis, and strategic presentations for senior leadership.
Added 42 mins ago
N
Clinical Trial Business Development Specialist
NPAworldwide
Montreal, QC
- Full-time
Montreal, QC rapidly growing CRO drug testing research organization is looking for a Senior Business Development Manager (5 to 10 years' experience) to advance their already very successful…
Added 42 mins ago
SC
Director's Administrative Assistant
Strathcona County
Sherwood Park, AB
- Full-time
…day-to-day operation of the Director’s office. The position provides senior administrative support by coordinating department assignments and requests; reviewing and assessing…
Added 42 mins ago
Hydropower Senior Manager - Digital - North America
Hatch
Mississauga, ON
Build and maintain trusted advisor relationships with senior client stakeholders across operations, technology, and executive leadership
Added 42 mins ago
Senior Process Engineer
Freeport McMoRan
Vancouver, BC
Under general direction, this position will serve as a senior technical resource within the Capital Project Design & Delivery team, providing process engineering expertise throughout the…
Added 1 hour ago
HE
Junior Structural Engineer
Harbourside Engineering Group
Stoney Creek, NB
- Full-time
Supporting business development efforts alongside senior staff.
Added 1 hour ago
SH
Sr Financial Analyst - Strategy & Portfolio Management
Siemens Healthineers
Ottawa, ON
- Full-time
The Senior Financial Analyst role in Siemens Healthcare Point of Care will initiate, execute and evaluate effectiveness of planning, analysis and reporting activities within the business…
Added 1 hour ago
HG
Senior Structural Engineer
Humankind Global Recruitment
Bedford, NS
- Full-time
We have partnered with DesignPoint who are seeking an experienced Senior Structural Engineer to join their team in Bedford, Nova Scotia. The successful candidate will have opportunities to…

Jetson

Director of Technical Service

North Vancouver, BC, Canada

Pay: $165,000 - $200,000 per annum · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay: $165,000 - $200,000 per annum
Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

A heat pump is a fifteen-year relationship with a homeowner, and the second year matters as much as the first week. This role owns whether Jetson's systems keep working - and how fast we respond when they don't.

As Director of Technical Service, you lead Jetson's service organization and act as the company's senior technical authority in the field. You own callback rate, first-time fix rate, and time to resolution. You own warranty administration and the money we recover from manufacturers, customers and CARE programs. And because service data is the most honest feedback loop in the business, you own pushing what breaks in the field back into equipment selection, install standards, commissioning requirements, and crew training. This is a build-and-run role: you'll be designing the service function while operating it, across multiple markets at once.

What You'll Do:

Lead and develop the technical service organization, including system designers and technical support staff; define coverage model, role scorecards, and the hiring plan as the installed base grows
Own callback rate, first-time fix rate, and time to resolution on service calls, and set service level expectations by issue severity
Build the remote triage and diagnostic function so issues are resolved without a truck roll wherever possible
Own service capacity, dispatch, and on-call coverage, including surge planning for heating and cooling season peaks
Own warranty administration and manufacturer claims, and recover cost wherever warranty applies
Feed field failure data back into equipment selection, system design, install standards, and training, and hold those loops closed
Partner with Director of Customer Success and Director of Production Coordination on service recovery, escalation handling, and customer communication during outages
Partner with Supply Chain on service parts strategy, truck stock, and warranty inventory
Serve as final technical escalation authority, including safety, code compliance, and refrigerant handling issues
Report weekly to leadership on callbacks, first-time fix, open service aging, and warranty recovery, with root cause and a plan attached to each

What You Bring:

8+ years in HVAC, electrical, or residential mechanical service, including 3+ years leading service technicians or managers
Deep hands-on diagnostic expertise with heat pumps and residential HVAC systems - you can arbitrate a technical call, not just route it
EPA 608 certification required; NATE certification, HVAC license, or electrical license strongly preferred
Demonstrated ownership of a callback, first-time fix, or service SLA metric - you've moved one and can explain exactly how
Experience running warranty programs and managing manufacturer relationships and claims
Experience building or scaling a service function across multiple markets
Working knowledge of mechanical and electrical code, inspection requirements, and refrigerant regulations across jurisdictions
Hands-on experience with field service management platforms (Zuper, ServiceTitan, HubSpot) at the workflow design level
Strong analytical instincts - you build the report yourself before asking someone else for it
Ability to translate what tradespeople know into standards and systems others can follow
Comfort with high autonomy, ambiguity, and executive visibility in a fast-paced startup environment
Availability for 25 % travel
Familiarity with modern tools including AI for efficiency

Preferred: Cold-climate heat pump and heat pump water heater experience; commissioning and performance verification background; experience supporting a third-party installer network

Job Type: Full-time, Permanent

Pay: $165,000 - $200,000 per annum

Benefits/Perks:

Dental, Vision & Life Insurance: 100% company-paid premiums
Extended Health Care
Disability Insurance
Parental Leave Top-Up
Education Support
Equity

Work Location: In person - North Vancouver, BC

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

Apply About employer

More about this job

Responsibilities

Lead and scale Jetson's technical service organization across multiple markets, owning service performance metrics, remote diagnostics, dispatch and on-call coverage, warranty administration, and manufacturer cost recovery. Use field failure data to improve equipment selection, system design, installation standards, commissioning, and training, while serving as the final technical escalation authority and reporting service performance to leadership.

Requirements

Requires 8+ years of HVAC, electrical, or residential mechanical service experience, including 3+ years leading service teams, with deep hands-on heat pump and residential HVAC diagnostic expertise. EPA 608 certification is required; experience with service metrics, warranty programs, multi-market service operations, applicable codes and refrigerant regulations, and field service platforms is also expected.

Skills

HVAC Service Leadership
Heat Pump Diagnostics
Residential HVAC Systems
Service Operations
Remote Triage
Callback Rate Management
First-Time Fix Improvement
Warranty Administration
Manufacturer Claims
Field Service Management
Mechanical and Electrical Code Compliance
Refrigerant Handling
Service Data Analysis
Commissioning and Performance Verification
Team Development
Dispatch and Capacity Planning

Benefits

Dental Insurance
Vision Insurance
Life Insurance
Extended Health Care
Disability Insurance
Parental Leave Top-Up
Education Support
Equity

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Heat Pumps
Heat Pump Water Heaters
EPA 608 Certification
NATE Certification
HVAC License
Electrical License
Zuper
ServiceTitan
HubSpot
Field Service Management
Remote Triage
Callback Rate
First-Time Fix Rate
Service-Level Agreements
Warranty Administration
Manufacturer Claims
Refrigerant Regulations
Mechanical Code
Electrical Code
Commissioning
Performance Verification
Dispatch
Service Parts Strategy
Third-Party Installer Networks
AI
Cold-Climate Heat Pumps

Report this job